The Xenoblade team really needs to figure out healing. It's been a consistent issue with the series ranging all the way back to XC1, and this game has all the exact same problems - the small arts palette, the long cooldowns, all healing being regen-based instead of burst-based. I don't know why they can't just give any of the healing characters like some decent burst healing that can be used to turn the tide of battle back in the player's favor when it starts to tip.
Do some of the Hero jobs solve this issue? Eunie and Taion's jobs seem to be extremely bad once you shift them to anyone other than their OG holders, especially because it feels like the AI gets worse once you move the jobs around. I just made it to the beginning of chapter 3, and some of the Unique Monster fights in Chapter 2 were a nightmare because Eunie and Taion just do not have the HPS to compensate for the enemies' damage output.
Past that annoyance, and a lot of the cutscene blocks feeling tiringly over-long, Chapters 1 and 2 are pretty solid. Definitely 1000% better told than XC2 in basically every way. Though I am greatly amused by the constant narrative cutbacks to the flashback of Soren dying over and over and over again. I think I texted someone "rocks fall, fat kid dies" a few minutes into the game and then it actually happened, lol.