Yeah OP, I mean you sound a bit compulsive so if it's a phobia than you could at least explain yourself. If not, then that was definitely assholish.I was at a sub place recently and after toasting my sub when he went to get it out he dropped the whole thing on the floor and when hitting the floor it came apart and stuff went all over the place, they picked the sub and stuff up (with their gloves) threw it away and then turned around and started to make a new one and got bread out (with the same gloves they just picked up everything with off the floor). I said "Could you please change your gloves?" and he was like "oh yeah probably should." and then I asked if he could get new bread out (since he touched it with the gloves he had on before) at this moment he let out a noticeable "sigh" and I just said "forget it" and walked out and went to another one (just a few blocks away so not far).
Was I an asshole for asking for that? What would you have done in that situation?
I don't know how Subway works in your part of the world but i've never seen them toast a sub with veggies inside. It is usually just bread, meat and cheese which is put in the oven. So I'm surprised at your assertion that the "veggies came tumbling out".He didn't just pick bread up, the sub broke open and sent lettuce/meat/vegatables tumbling out of it and he picked it all up with his gloves then touched the new bread. If it was literally just picking up a piece of bread it wouldn't have really bothered me, it was the fact he was literally grabbing "tiny" pieces of shredded lettuce and things off the floor and using his finger tips to do so out of the cracks between the tile, etc that made me want him to use new ones.
Man I literally feel sorry for fast food workers, so when they fuck up and forget something, or i have to come back I just play it cool like its no big deal. They're making like $12 an hour to deal with the worst of humanity, and I know damn sure I would not give a single FUCK about anything at my job for shit pay. The way you worded it originally really depends on how i would've reacted ...... if he just like picked up the bread real quick and threw it out, lets say the loaf hit the floor and he grabbed it near the top ........ I really don't care; i doubt the germs magically ran up the bread into his fingers; if he legit SCOOPED like his hands definitely touched the floor with large surface area ..... yeah its OK to ask him to change his gloves.
The fact that you left though ????? Nah dog that's an asshole move. You keep forgetting its a human being on the other end, Maybe he sighed because he was having a bad day and knows he fucked up, maybe he was about to leave to go on a date with some girl and was in a hurry, thats why he dropped his food and was like "fuck", maybe you were the last customer of the day. Maybe he's gotta cram for finals; or worried about school, and some asshole comes in gives him a hard time and decides to leave all for shit pay.
You think his managers give a fuck about him, you think the customers do ? You think anyone in that place gives a shit when he does the right thing 90% of the time ? Maybe your the first fuckup he ever had, but had to be a douche about it, made him make a new sandwich and leave.
This is why I'm not in customer service; I would've called you an asshole on the way out, humanity isn't worth dealing with for minimum wage.
What is unprofessional about stubble?Here is some anecdotal evidence from my time at the Police. In the Metropolitan Police, you can get fired for having stubble. Sounds ridiculous, right? But from the management perspective, if someone can't manage to look professional then how can they be entrusted with tasks that require greater responsibility. So think, if a customer sighs and begrudgingly does a simple request, who knows what goes on back in the kitchen.
I think you meant well, but walking out just wasted his time. Just apologize and wait for new bread. These people deal with all sorts of types every day so I could understand the sigh he must have had a rough day.This is exactly the kind of response I dread that the other person is thinking of in those situations. How do I get out of that kind of situation without pissing someone off even further. It makes my palms sweaty and my anxiety go through the roof.
I didn't want to eat a sandwich he had touched with his gloves after he literally picked shit up off the floor (yes he touched the floor, it wasn't just the bread it was the contents that spilled out when it hit the floor, he picked them up with one hand and dropped them into his other hand as he picked the stuff up, then threw it in the garbage, came back and picked up new bread (I didn't expect this, figured he was gonna change gloves or i would've said it sooner) then that's when I asked him to change gloves then get new bread.
I felt like I pissed him off doing that (since he sighed when I mentioned getting new bread) but I just didn't want to eat something that had touched his gloves after I literally seen him picking up random bits that were on the floor, and then when I knew he was pissed at me the only thing I could think of was just leaving so he wouldn't have to deal with me anymore and I wouldn't have to feel so nervous/anxious about pissing him off and making everything so tense in that situation.
His sigh could have been ay his own fuck up. It makes alot more sense that he was having a hard time and sighed. Like he already dropped the sandwich and then forgot to change his gloves and acknowledged it. It was probably a self sighHe should have done that without you asking so no. Actually his "sigh" is the rude part in this story.
That's seems like some bullshit rules, but I guess if people know that going in I can't really argue.It just looks messy. You can have a beard, you can have a goatee but you are not allowed to have stubble. This doesn't apply to civilian staff though, so cooks at the cafeteria, receptionists etc are fine to have stubble.
OP said the sandwich broke apart and the guy picked up the pieces off of the floor. So it wasn't really a split second at all. In fact as OP describes it they had to pick it out the floor tiles with their fingertips
This is true too. If that floor looked that dirty you probably wouldn't go there in the first place.That floor is probably cleaner than your floor at home. when I worked in food we would deep clean the floor everyday like we were cleaning up a crime scene.
It just looks messy. You can have a beard, you can have a goatee but you are not allowed to have stubble. This doesn't apply to civilian staff though, so cooks at the cafeteria, receptionists etc are fine to have stubble.
It's a psychological thing, though. If you don't see it it it didn't happen :)
It just looks messy. You can have a beard, you can have a goatee but you are not allowed to have stubble. This doesn't apply to civilian staff though, so cooks at the cafeteria, receptionists etc are fine to have stubble.
One doesn't preclude the other.