Contact amazon. If it was new then it could of been a manufactured issue where the cart wasn't placed in the case on the assembly line or whatever.
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So I just bought an empty game case on Amazon.
- Thread starter The Real Napsta
- Start date
Contact amazon. If it was new then it could of been a manufactured issue where the cart wasn't placed in the case on the assembly line or whatever.
I had this happen with Walmart not too long ago and was really worried they wouldn't believe me and give me some crap about it. I called them ahead of time and spoke to a manager and was really calm and cool with her. Went into the store and they swapped it out no big deal.
The plastic was loose though so I had a feeling something was up when I was home and started to open it up. Explained it to her and she had zero problems with the situation.
The plastic was loose though so I had a feeling something was up when I was home and started to open it up. Explained it to her and she had zero problems with the situation.
OP
OP
So I contacted them Tuesday night, they said 3 business days. Do you think of waited long enough?
You messed up. You tell them the problem, and they should fix it RIGHT AWAY, either refund or replacement. You got screwed . Call them right now and demand a new game or your money back
OP
OP
I talked to them again on chat this morning. They already sent me a new one, and I don't have to ship back the empty case.
Good guy Amazon.
Good guy Amazon.
good news! amazon has fantastic customer support. enjoy the game :)
fortunately i've never bought a brand new sealed game and there was nothing inside.
I've run into it multiple times and various different ways.
I had a coworker who did this for 360 games constantly. He'd slightly heat the top layer of plastic and carefully peel it back, slide the case out, carefully peel off the security sticker on the side, take the disc out and replace it with a blank CD-R and reseal the entire thing. He'd just use a glue stick on the plastic wrap. Then he'd return it to Wal-Mart and get his cash back. He had a cd binder fuuuull of 360 games he never paid for.
It actually wasn't difficult and I even employed his tactics once to return a copy of Kane and Lynch 2 after I beat it coop with another friend. I imagine this type of thing is really difficult now with Wal-Mart changing a lot of their return policies.
One time I bought my dad a Tiger Woods game for his birthday and he called me later that night saying it didn't work. When I checked it, it was actually just a blank CD-R with a Tiger Woods sticker on it. Where Amazon is concerned, last year I bought that new Sonic game for my nephew and it showed up without anything in it.
I had a coworker who did this for 360 games constantly. He'd slightly heat the top layer of plastic and carefully peel it back, slide the case out, carefully peel off the security sticker on the side, take the disc out and replace it with a blank CD-R and reseal the entire thing. He'd just use a glue stick on the plastic wrap. Then he'd return it to Wal-Mart and get his cash back. He had a cd binder fuuuull of 360 games he never paid for.
It actually wasn't difficult and I even employed his tactics once to return a copy of Kane and Lynch 2 after I beat it coop with another friend. I imagine this type of thing is really difficult now with Wal-Mart changing a lot of their return policies.
One time I bought my dad a Tiger Woods game for his birthday and he called me later that night saying it didn't work. When I checked it, it was actually just a blank CD-R with a Tiger Woods sticker on it. Where Amazon is concerned, last year I bought that new Sonic game for my nephew and it showed up without anything in it.
I had this happen to me at a Walmart back in the early 2000's when I was a kid. I bought a copy of Sonic Adventure 2 Battle with money I got for my birthday, but when I got home and opened the box there was no disc inside. We went back to Walmart, and while I don't remember if there was any resistance from the employee, I do know that I ended up getting another copy. For quite a few years after that my parents would have the clerks open the game at the register after we bought it to make sure that it never happened again (and it didn't).
Also, not game related, but I remember back when I worked retail my store had a small selection of DVDs by the front register. One day it was slow and I was doing straightening, and when I got over to the DVDs I noticed that one of them looked off. I picked it up and saw that someone had cut a slit in shrink wrap on the side that opens. It was just enough so that someone could open the case, put their hand in to pop the disc out, and close it without it appearing that it was opened. I was more impressed than anything.
Also, not game related, but I remember back when I worked retail my store had a small selection of DVDs by the front register. One day it was slow and I was doing straightening, and when I got over to the DVDs I noticed that one of them looked off. I picked it up and saw that someone had cut a slit in shrink wrap on the side that opens. It was just enough so that someone could open the case, put their hand in to pop the disc out, and close it without it appearing that it was opened. I was more impressed than anything.
I couldn't personally do it, but I'm sure Wal-Mart made it out OK.
OP
OP