Well, of course they did. They had to. Warranties in the EU last for 2 years, not one year.
I still don't see how Nintendo providing the warrany that they are obligued to provide excuses them selling a defective product.
I have no idea. They have to fix them. Insist and tell them that warranties are 2 year long per EU laws:
https://europa.eu/youreurope/busine...s-guarantees/consumer-guarantees/index_en.htm
Of course, after Brexit that could change, but I don't think the UK has changed it yet?
Anyway, Microsoft breaking the law doesn't excuse what Nintendo is doing, either.
Hach... thats so often wrong.
The manufacturer can give you a voluntary warranty, like the 90 days etc.
The seller has to give you a waranty for 2 years, where in the first 6 months the seller has to prove that the defect was not because the product is faulty,
and after the first 6 months the buyer has the burden of proof. (Usually sellers dont expect that, they just send it to the producer for a repair (special contracts) or replace it with aäquivalent product)
In other words: nintendo CAN give you 12 months waranty, and you buy the switch from amazon, so amazon HAS to give you 2 years. In the short run nintendo can repair your stuff and will do faster and better than amazon. Afters the first year, nintendo will do nothing, and you need to go to amazon for your claim.
If the seller == manufacturer , then he can say he gives you a 12 month waranty... but he CAN'T give you LESS than the legaly mandated.
On the other hand, he CAN give you a BETTER deal then mandated.
Its a bit easyer in german, since its 2 different words: garantie/gewährleistung. The part with 6Months and who has to the burdon of proof could be a unique aspect of german/austrian law, but the law is an implementation of the EU directive. States can generally implement laws that are in favor of consumers, but now ones that are weaker than the eu directives.