Not sure what else there is to discuss except it does the bare minimum and is not as good as Microsoft.
Done.
Done.
Where is "here"? I also don't know of any place that accepts refunds of entertainment products because you just "didn't like them".
I've gotten 3 refunds from them over the course of this gen and they say that everytime lolsupport gave me a refund on siege after I found the difficulty curve to be a little much
they stressed that it was a one time gesture and they only did it because I had low play time
this shit needs to be regulated but after the EU ruled in Nintendo's favor on pre-orders it's gonna be hard to break that precedent
Microsoft refused to refund my purchase of a broken game so it's not always good. I think all of them can be hit or miss depending on who you get to help you.Not sure what else there is to discuss except it does the bare minimum and is not as good as Microsoft.
Done.
Xbox has a better policy than Playstation. That said, it's 2 hours so OP would be screwed either way.I don't think you should be entitled to a refund after playing a game for 3 hours.
All consoles have the same refund policy.
Xbox only has it for certain people part of a program, not everyone.Xbox has a better policy than Playstation. That said, it's 2 hours so OP would be screwed either way.
I tried to get a refund of a game I bought and only downloaded on Xbox One last year, but their automated system was broken and couldn't tell whether I had played it or not and their CS refused to do a refund when I tried the manual approach. It didn't seem like a good system at all.Not sure what else there is to discuss except it does the bare minimum and is not as good as Microsoft.
Done.
I imagine they are not perfect.Microsoft refused to refund my purchase of a broken game so it's not always good. I think all of them can be hit or miss depending on who you get to help you.
Interesting, I've been conditioned by this place that MS refund system is the best. I've been awarded a refund by Sony too.I tried to get a refund of a game I bought and only downloaded on Xbox One last year, but their automated system was broken and couldn't tell whether I had played it or not and their CS refused to do a refund when I tried the manual approach. It didn't seem like a good system at all.
The Australian arm is rather healthy compared to international variants. Still hundreds of stores operatingIsn't Ebgames a failing business? You can't do that at any other retailer. And I am pretty sure you can only do that on used games.
Strange (and wrong) take but Sony's policy is truly awful. I at one point accidentally bought the wrong version of a game and they would not refund me even though I had already also purchased the correct version.PlayStation lags behind Xbox in literally every aspect except for first-party exclusive games. Unfortunately for Microsoft that's the single most important thing for a platform to have.
That's what I was expecting from all of the talk about it, but it was overly complicated, buggy, and more of a hassle than it should be. I hope everybody gets a refund system that is user friendly and clear as to how it works.Interesting, I've been conditioned by this place that MS refund system is the best. I've been awarded a refund by Sony too.
Getting refunds is not always easy or guaranteed.
Wrong in many ways and they also have the exact same refund policy. There are some people part of a program that get refunds on Xbox but for the large majority of people it is the same as Playstation.PlayStation lags behind Xbox in literally every aspect except for first-party exclusive games. Unfortunately for Microsoft that's the single most important thing for a platform to have.
Totally agree, it's 2020, be nicer to us.That's what I was expecting from all of the talk about it, but it was overly complicated, buggy, and more of a hassle than it should be. I hope everybody gets a refund system that is user friendly and clear as to how it works.
That's how it should be but unfortunately both systems need to fix it. They are both pretty badThat's what I was expecting from all of the talk about it, but it was overly complicated, buggy, and more of a hassle than it should be. I hope everybody gets a refund system that is user friendly and clear as to how it works.
I think you're forgetting about Nintendo's Fuck You refund system. For as terrible as the eShop and their webstore are, they shouldn't be excluded from the discussion and criticism.That's how it should be but unfortunately both systems need to fix it. They are both pretty bad
This is why digital only on consoles are trash and I ignore anyone who brings it up. I buy physical and I can easily return it without hassle. Fuck Sony
You're talking about the self-service refund program, which I think was actually discontinued.Xbox only has it for certain people part of a program, not everyone.
You're talking about the self-service refund program, which I think was actually discontinued.
Checking online, it looks like the policy was updated to be a bit more vague than before and seems to be a judgment call on Microsoft's part. Still, better than Sony who don't allow refunds for digital games after download per policy.
I had to refund Trials DLC a kid accidentally purchased on my account this year and it was a painless process.
I bought Xenoverse 2 by accident, played 15 minutes and they told me to fuck off
After it was downloaded?You are just as likely to get a refund from PSN as you are from Xbox. I have refunded accidental purchases from PSN with absolutely no issues.
wtf? At least in the US, you cannot open a game and return it for your money back. I don't see why it should be different for online services. MAYBE a 1-2 hour grace period like Steam is good, especially for PC games where you don't know how your computer will handle it.I can get a refund for a change of mind at EB Games anytime within 2 weeks even if I played 50 hours. Yet for the same game on PSN (at full RRP) I would be screwed
Interesting, I've been conditioned by this place that MS refund system is the best. I've been awarded a refund by Sony too.
Getting refunds is not always easy or guaranteed.
Why argue against consumers best interestsI don't have a problem with their refund policy. I think it's stupid when someone just buys a game, tries it out, and they don't like it, then ask for a refund. Do your research, buy the game, enjoy it or not.
I've refunded Destiny 2. I bought the game by accident because I checked out instead of continuing to shop and finalize my decision. I didn't download it. I asked for a refund and Sony obliged. I didn't think they would, but they did. Their policy seems fine with me.
That refund policy was only for some people part of a program and never made it out of beta. It is not a available to the large majority of Xbox ownersMicrosoft announced a Steam-like refund policy a few years ago, but this thread isn't the first time I've read of people being denied a refund on XBL despite their situation being within the parameters of the policy, so I don't think it was implemented globally, just in countries with stricter consumer protection laws. I live in Australia, and I've successfully refunded both an accidental purchase (I bought Titanfall 2 for my own account instead of a gift code) and an accidental XBLG subscription (I signed up to the $1 trial to take advantage of the Gold-exclusive discount on Titanfall 2 and forgot to cancel) without issue.
That refund policy was only for some people part of a program and never made it out of beta. It is not a available to the large majority of Xbox owners
You can refund it if it goes on sale/plus/now with a week off you buying it too.Their refund policy is that you can only refund it within 2 weeks of purchase if you didn't download or play it unless the game is straight busted, right?
Imagine living in a country that has better consumer protection laws3 hours though come on imagine going to the theater after 20 min going nope I want my money back.
Last month my 5 year old accidentally purchased 2 games and normally I delete my credit card, did sony chat support had a refund in a hour even after they downloaded due to auto download
Edit- I have had my psn account for 12 years now first time that has happened, I could definitely see sony getting annoyed if it's a constant thing.
I think its funny this place always talks about how developers work too hard yet we want returns after hours of gameplay they busted their ass making
Because who else is going to defend cooperations?
You can still be granted a refund even if you exceed the two hour mark. It'll just be judged on a case-by-case basis depending on your reasoning.Steam with one of the better refund policies around, you'd not get that refund b/c you played 3 hours.
You can get dnied on Steam too, you have to abuse either system pretty heavilyMicrosoft announced a Steam-like refund policy a few years ago, but this thread isn't the first time I've read of people being denied a refund on XBL despite their situation being within the parameters of the policy, so I don't think it was implemented globally, just in countries with stricter consumer protection laws. I live in Australia, and I've successfully refunded both an accidental purchase (I bought Titanfall 2 for my own account instead of a gift code) and an accidental XBLG subscription (I signed up to the $1 trial to take advantage of the Gold-exclusive discount on Titanfall 2 and forgot to cancel) without issue.
You absolutely can in the US. There's not a law requiring it, but retailers are generally pretty forgiving about that shit.wtf? At least in the US, you cannot open a game and return it for your money back. I don't see why it should be different for online services. MAYBE a 1-2 hour grace period like Steam is good, especially for PC games where you don't know how your computer will handle it.
You can get dnied on Steam too, you have to abuse either system pretty heavily
I don't think that's correct. I played a game for 4 hours on Steam, eventually didn't click with me and decided to refund. No problem at all, apparently.No digital platform will refund you after playing three hours. Thats a long time.
correct me if im wrong of course.
Graphics cards are not open box video games. I don't know about frys, but bestbuy, target, etc will not refund you money for an open game. They will exchange for the same game only, sometimes for a different system if you're luckyYou can get dnied on Steam too, you have to abuse either system pretty heavily
You absolutely can in the US. There's not a law requiring it, but retailers are generally pretty forgiving about that shit.
Hell, we used to take back graphics cards all the time at Frys, it's just an expectation of retail.