Game development is...not an easy thing.
I think my initial outrage at the beginning of the thread was just a culmination of the rollin' negativity surrounding GT Sport from people who don't play the game on Era. We get one thread a week asking what Polyphony should do now that GT Sport has failed. Not that there isn't some discussion that could be had there, but the number of people who either dismiss the updates the game has gotten post launch and the ~5 million in sales as disappointing is very strange.
I've always been committed to transparency in my own work, and that has come back to bite me in a big way a year or two out. When I released my game people showed me prototype photos I posted or comments I made asking why I lied about features that were supposed to be in the game...and I, unrealistically, thought they were keeping up with the game enough to know why I would change features or remove them altogether.
I kind of see that with what's going on here- Kaz said no microtransactions, now there's microtransactions. There's cause enough to be outraged. Peel it back and maybe it's not as bad as initially it seems- or maybe it's worse if you feel like they underdelivered with their final product. I don't think anyone is wrong in thinking this isn't a big deal, or is going to boycott GT forever.
Getting flashbacks to the kind of comments that can come back to haunt you, even though, yes, plans changes and strategies shift, is not a fun thing to deal with, because people aren't wrong to feel slighted.
*sigh* I should learn to sit these kinds of threads out, because I'm inherently biased- not because I'm a fan of GT/Sony, but because I know the pain and aggravation all too well of having to shift strategies to something you weren't initially going to do, and had no intention of doing, and the possibility of having mislead some people into supporting a vision you had a year ago that is a completely different vision today. It's no fun for anyone.
I reached out to the OP to apologize, and I'm sorry y'all for trying to stifle an actual discussion.