I hope this person was going to hospital for another reason because if they went out with symptoms and suspecting they had COVID-19 then that's just infuriating.
EDIT: Okay I missed the line where it said they didn't know. What a nightmare situation.
think I read somewhere last night that the patient had come into contact with someone who came back from Italy who was later tested positive. This tells me that people are still thinking that it's travellers from Asia and China that need to be avoided. They need to update it with anyone who has travelled anywhere in EU and outside to be quarantined and avoided