What Era needs to do is allow healthy discussions on stuff like this rather than shutting it down. Criticism against developers are still allowed here. The thing with Capcom is that you have LOTS of users shutting down the criticisms because of the "I have mine, I don't care about you" mentality. Every single justification of their behavior boils down to "we don't like Switch owners and it's their fault for owning that console". Maybe the discussion wouldn't be so toxic if you ban the users that are provoking others? It would help to not have people screaming "ENTITLED SWITCH OWNERS DIE" every single time a Capcom/Switch thread is created.
Telling developers to fuck off and calling them crap isn't healthy discussion.