Yeah, this. The problem is systemic and tends to feed on itself. As the tenor of "conversations" - there doesn't tend to be much in the way of real dialogue happening- degrades, the only people continuing to participate are the most toxic, bad faith actors.
I don't know why EGS has become such a flashpoint here but it feels like a huge missed opportunity for this community to engage with the realities of the business of games. As a developer who has worked in both independent studios and for large publishers, I'd love to share that perspective and give people insight into why a studio might sign an EGS deal.
It boggles the mind that you would think the issue here is not understanding why a dev would take an egs deal, or that this somehow needs elucidating from a biz insider.
This isn't brain surgery or even some high level business maneuvering. We know why devs take this deal, any 13 yo can understand why.
People have a problem with the practice of money hatting devs away from stores because it's pretty unprecedented in what has always been an open platform. Because Epic has some pretty shitty business practices because Epic has been hostile to the PC market place in the past because it's mouthpiece continues to be hostile to pc gamers. Because Epic has gone on record stating that customers, we, are not its first or second or third priority. People have an issue with these deals because the store lacks a ton of features we have come to expect from our PC games. People have a problem with these deals when they were promised a steam release, the steam platform was used by the developer as part of their initial marketing campaign, community or development efforts, and then suddenly the platform is dropped.
People have a problem when developers, instead of being transparent and understanding in how removing a game from steam can be an issue for some for a myriad reasons illustrated here and elsewhere, begin the conversation with hostility towards its customers, tone deafness towards their concerns, and in the case of many other devs, outright lie to customers by Claiming this is good for them.
I recall Big Giant Games going at length about how egs was the best place to engage their early access community, for fuck's sake.
We get it. You want money. Fine. Let us know and be upfront. Don't lie to us. We understand that sometimes these deals come late, in fact, it seems egs are specifically targeting games that have a presence on the steam store already, are highly wished for, have communities attached, etc, maybe take that into consideration when you take the deal. Make things right, Try to understand where we are coming from. Don't take it personally when we say we won't support you on egs.
People will complain, as they have a right to, but as we have seen, people move on. It's when the lies and condescending hostility come that things get out of control.