I think O'Brien's statement was perfect.
And that's what it boils down to in the end. If Deroir was being rude and genuinely abusive, i'd be the first to scream in Jessica's defence, but the absolute reality of the situation is that he wasn't. Jessica took criticism as a personal attack and lashed out in some unhinged frenzy, that made both her and her company look terrible.
Trying to spin it so she is the victim and the GW2 community drove her out because sexism is so utterly disingenuous and I'm honestly so disappointed people are falling for it. The games media pushing this when the evidence clearly doesn't back it up just makes me lose whatever faith I had left in them. They're intentionally misleading their readers, for either clicks/ad revenue (most likely) or more worryingly, to spread outrage to further splinter the gaming community. Either way, they should be ashamed of themselves.