Just got off live chat with a MS support agent. I was having trouble downloading Office, so he asked me to use LogMeIn so he could take control of my computer. Sure, whatever, he's Microsoft staff, he's not going to do anything weird. Then he goes onto this website called getintopc.com which is full of cracked/pirated software and starts downloading Office. Then I guess it wasn't moving quick enough for him so he switched off Safe Browsing in my Chrome settings. I was getting v v dubious at this point so I googled getintopc and saw that it was some kind of piracy/malware site, panicked, and closed the screen sharing and made up some excuse about how it totally worked, thanks, have a nice day. But... is this normal? I've googled and apparently this isn't the first time Microsoft Support has taken over people's PCs and tried to download stuff from there. What the fuck, MS?
edit: for those saying i got scammed, this is the link i used https://partner.support.services.microsoft.com/en-gb/contactus/
edit: for those saying i got scammed, this is the link i used https://partner.support.services.microsoft.com/en-gb/contactus/
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