2020-12-16: Exterior Finish Problems and Moving Forward
To counterbalance the higher costs created by both Covid-19 and Aluminum Price Surge, we will discontinue E-White and Gunmetal color, and introduce
Titanium color.
E-White or Electrophoresis White is a production nightmare:
- We rejected 75% of the E-White T1s as defects, this is one of the *main reason our deal with manufacturers blew up - the defect rate is insane
- Electrophoresis is *additive to the material thickness. So the E-White T1s are made at a different dimension to compensate for the added thickness of the E-White finish. This is also the reason why E-White is more expensive, it's a surface finish that requires product with different dimensions compare to it's anodized variants.
- Unlike mechanical keyboard cases with a relatively flat surface, and without numerous perforations. E-White Top/Bottom Panel and Front SquareLid is a nightmare in production for color matching
Gunmetal or Anodized Gunmetal is also a production problem:
- The Gunmetal color is rare even among Gunmetal Gray colors, which makes the cost higher
- Color matching and quality control has made the yields low, which makes the cost higher
- The Gunmetal doesn't have enough contrast to the Black to be worth it the trouble to us
We will be email customer with E-White and Gunmetal for next steps.
2020-12-12: Aluminum Prices Shock and Delays
Over the past few months,
the price of aluminum has surged nearly 40%. We tried to our best to manage the price increases from production side. However, in response to the climbing cost,
some of our manufacturers have withheld our orders – contrary to our agreements – in an attempt to re-negotiate higher prices. Their goal is to extract more money, or to simply flip our material for easy profit.
We're deeply frustrated by this, as we're as eager as our customers to get the enclosures on desks, especially during this challenging year. However, our status as a small-scale indie brand means we have few options in the short term, beyond attempting good-faith negotiations and seeking alternative manufacturing arrangements.
In addition, while we don't expect the premium on aluminum to last forever, the cost increases are significant for any production we might perform in the near future.
So what's the bottom line?
- FormD will be delaying the fulfillment of orders for the moment, while we determine the best next steps for our customers.
- We expect to raise the price of future orders of our enclosures, at least until material costs stabilize.
- Preorder will be less in quantity and closer to the shipping date, the same way it was done in July and August this year.
To provide some context, T1 batches were selling out in less one minute during July and August, to the frustration of many, and scalpers were starting to appear. People voiced their complaints on the internet forums and our inbox. As a relief measure, we allowed preorders with later dates. However, in light of the current environment, it would be irresposible to continue to do so.