OP
OP
It has happened so far to about 25-30% of all the GamePass games I have installed. It just randomly happens to a game, and once it does, you can not uninstall it or reinstall it ever again.
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It has happened so far to about 25-30% of all the GamePass games I have installed. It just randomly happens to a game, and once it does, you can not uninstall it or reinstall it ever again.
Googling dozens of anything means nothing, this is your experience... you presume a bigger issue that Microsoft MUST fix. Seems like a lazy post about a bad experience. Well my PS5 Broke and upgrade to FIFA 21 is not working, but you know what..... i could google and find dozens of the same issue, but i am self aware enough to know that is no indicator of the majority or a bigger issue.
The app is completely unstable and basically a virus. I've found it has a 50% chance to not return the space to you upon uninstall. Games just go corrupt randomly and wont play, or crash, or whatever.
It's hard to not want to use it because it's so dirt cheap but it's an absolutely awful program. Thankfully I've never put anything on my main drive so I can just eventually shuffle stuff around and nuke those drives that are affected.
It's hard to not want to use it because it's so dirt cheap but it's an absolutely awful program. Thankfully I've never put anything on my main drive so I can just eventually shuffle stuff around and nuke those drives that are affected.
this will download and install the NtObjectManager library needed to impersonate SYSTEM, run all of this in PowerShell as an administrator
Code:
Set-ExecutionPolicy unrestricted (needed to install modules)
Install-Module -Name NtObjectManager
press A for yes to all
Import-Module NtObjectManager
Start-Service TrustedInstaller
New-Win32Process cmd.exe -CreationFlags NewConsole -ParentProcess (Get-NtProcess -Name TrustedInstaller.exe)[0]
in new cmd window, type whoami and make sure you are SYSTEM
when you are finished deleting the files using that cmd prompt:
Set-ExecutionPolicy Default
Stop-Service TrustedInstallerDM me if you need more help, I will get to this as soon as I can
additional reading:
The Art of Becoming TrustedInstaller
If you’ve spent any time administering a Windows system post Vista you’ll have encountered the TrustedInstaller (TI) group which most syst...
OP
OP
Have you read any of this thread? This exact issue has happened to many people in the thread as well, some of which have cancelled their Gamepass entirely because they couldn't solve it.
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OP
this will download and install the NtObjectManager library needed to impersonate SYSTEM, run all of this in PowerShell as an administrator
Code:Set-ExecutionPolicy unrestricted (needed to install modules) Install-Module -Name NtObjectManager press A for yes to all Import-Module NtObjectManager Start-Service TrustedInstaller New-Win32Process cmd.exe -CreationFlags NewConsole -ParentProcess (Get-NtProcess -Name TrustedInstaller.exe)[0] in new cmd window, type whoami and make sure you are SYSTEM when you are finished deleting the files using that cmd prompt: Set-ExecutionPolicy Default Stop-Service TrustedInstaller
DM me if you need more help, I will get to this as soon as I can
additional reading:
The Art of Becoming TrustedInstaller
If you’ve spent any time administering a Windows system post Vista you’ll have encountered the TrustedInstaller (TI) group which most syst...www.tiraniddo.dev
I'm sorry... what does this part mean: "when you are finished deleting the files using that cmd prompt"
Where and what files am I supposed to delete?
the package for CK3:
C:\Program Files\WindowsApps\ParadoxInteractive.ProjectTitus_1.0.88.0_x64__zfnrdv2de78ny
I've had issues like this several times. In the end I just booted into the pre-install environment, launched a command prompt and deleted the files manually. Great security, Windows. Block the user from doing something anybody with a Win10 USB can do. The store and apps are hot garbage, the OS robbing me of ownership of my own device is insulting, and apps installing without my permission is enraging (f$#@ off, Candy Crush!!!).
This kind of nonsense is why I use Linux for day to day computing, and only log into Win10 for games and apps that just won't play nice in Linux.
This kind of nonsense is why I use Linux for day to day computing, and only log into Win10 for games and apps that just won't play nice in Linux.
Thread made me do a double take. I reinstalled Windows 10 literally 2 days ago because Gamepass games were stuck on my system with no option to play them or uninstall them.
It's abhorrent how the PC software for Game Pass is hamstrung by Microsoft's clowning around when just about every third-party publisher and their mother are capable of putting out a capable launcher.
It's abhorrent how the PC software for Game Pass is hamstrung by Microsoft's clowning around when just about every third-party publisher and their mother are capable of putting out a capable launcher.
Lmao I literally just fully wiped my PC because of Microsoft Store fucking everything up. Couldn't download, update, or uninstall anything. All the games that were on there wouldn't work. Microsoft couldn't fuckin' help me and the people that had the same problem also never got an answer. It literally just fucks up some times and leaves you with no option but to use a bunch of programs that might not even work (like in my case). Its whatever because I kinda like when my computer is a fresh install.
Exactly.
I mean, I'm due for a reinstall anyway since a fuckton of stuff is broken for me lately [windows update not working, windows security not working, etc].
Fuck, I should probably do that like tonight... UGH.
PSO2 had a similar issue. Prior to the Arks Layer fix, people were having whole drives filled with a game that kept reinstalling itself without properly deleting the old game, in a folder no one could access.
Turns out you can just run 7zip as an admin and delete it. No messing with permissions or anything, which I fiddled with for hours to no avail. Not sure if that can be used for your problem though.
Turns out you can just run 7zip as an admin and delete it. No messing with permissions or anything, which I fiddled with for hours to no avail. Not sure if that can be used for your problem though.
There have been several lengthy threads about this here and many of us have had these issues as well. I've personally been down this path to reinstall Windows twice and I've since had my separate drive setup fail to update a game indefinitely before giving up on the store and PC Game Pass.
Last week's update broke my install of FF 9 & Battle for the Grid. Formatting the drive got rid of the games but I can't reinstall them. I had all my games on a separate drive already so I didn't lose much but I decided it'd be better to have gp games on a different drive than my Steam games in case of another fuck up.
My experience was with Gears Tactics, which worked fine, then an update came out and the game wouldn't boot, then I tried to uninstall/reinstall and it kept disappearing from the game list but clearly not "deleting" properly, and then if you reinstalled it would tell you it reinstalled but actually nothing would happen and it would just appear in the app list instantly, broken again. Reinstalling Windows was indeed the only solution that worked.
I know so many people who've had so many bad experiences with this stuff. It's definitely widespread. It's unacceptable.
I know so many people who've had so many bad experiences with this stuff. It's definitely widespread. It's unacceptable.
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Does it give you error 0x87E00017 when trying to reinstall?
Just throwing my 2 cents in.. Gamepass PC is terrible. The Microsoft Store on Win 10 is also terrible. I had issues with a game or two not uninstalling properly from Gamepass myself and I ended up trying to change folder settings to allow me to delete them.. Welp, either I messed up or Win 10 sucks because it then borked Microsoft Store access entirely. Couldn't use any native Windows app. Had no choice except to reinstall Windows. Such a huge pain in the ass. A program shouldn't require the end user to have to muck about in folder security permissions just to get rid of the shit that should have already been uninstalled from your shitty app.
Dude this kind of shit happens all the time on PC gamepass, it IS a wider issue.
Half the Gamepass launches have been a complete disaster, look at all the fun people had trying to install Microsoft Flight Simulator. Even just yesterday when Call of the Sea launched all the people who preloaded it had to completely redownload the full 35gb in order to ensure a small patch was included.
The only one making presumptions about the scale of the problem with this app is you my friend.
Install the Take Ownership Explorer context-menu extension. This will allow you to wipe those dirs.
And yes, the MS store is still shit.
And yes, the MS store is still shit.
No error code at all, I click install, it fakes it for a few secs, claims it's installed but if I try to play them the game launches for a sec then closes and the button on the page still says "install".
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As someone just said a few posts up, when they modified permissions it broke the entire Xbox App/MS Store app and they had to reinstall windows entirely to use it at all.
I don't really want to take that risk as 75% of the games I currently have installed are still working.
Even if those things happened, you have no idea to what scale. Even if you hear about it a lot, it could still only be like <1% of users. These things don't affect everyone.
Unless you can take a statistically significant sample, it's all just speculation about whether it hits a lot of people or not.
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it is MINDBLOWING that this hasn't gotten any coverage given this is the fourth or fifth thread i've seen on it
it happened to me after I had to reformat once, basically all my old GP installs were inaccessible after reinstalling and I had to use TakeOwnership to finally get that space back
it happened to me after I had to reformat once, basically all my old GP installs were inaccessible after reinstalling and I had to use TakeOwnership to finally get that space back
Curious as to how many people who voted "no issues" have used it to install a lot of big games. Like 80% of games didn't give me probems, but then others did, so if you only played 1 or 2 games on GP then it could certainly still happen to you on any future one, at random.
I've only used gamepass to play The Outer Worlds, which I promptly uninstalled because it sucks, and it wasn't an issue at all, so that's what I voted.
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It happened to me with Crusader Kings 2, and that is only 5 gig.
- Unable to install a game at all
- Had a game installed, but later it became unplayable and you can't reinstall (Halo MCC currently)
- Other (Had a game installed, but later it became unplayable and you can't reinstall but mysteriously fixed itself after a windows update 6 months later)
Wow this sucks. Booting into safe mode just to get rid of the software is bs.
I have 26 games installed via Xbox/MS Store and only PSO2 was problematic. I also have the games installed on multiple drives.
I would consider myself a fairly heavy user of game pass. I currently have 16 games installed on my main gaming PC, 12 games installed on my secondary PC, and rotate games in and out pretty regularly, uninstalling them and installing new ones. Never had an issue.
I've had an issue where I couldn't play Slay the Spire and reaching out to technical support was no help. I was unable to play for maybe a month and then it just fixed itself. Otherwise the app has been okay. I just had an issue where the app wouldn't open, but I restarted and it works fine now. There was actually an update so I think that may have been what was causing the issue.
But I agree there are some kinks that need to be worked out.
But I agree there are some kinks that need to be worked out.
Not saying you shouldn't vote, I'm just curious as to what the breakdown would look like with very detailed survey data.
As far as I know, nobody has ever been able to get to the bottom of why it breaks. It seems to be a % chance at random with no discernible pattern. There obviously is some kind of technical reason behind it, but even people who do have issues don't have issues with every game.
I guess I'll keep that in mind if I have a reason to use gamepass in the future
You're asking for an impossible standard of proof, we're never gonna get that data. Only Microsoft has the numbers and they aren't gonna send out a press release telling everyone how many customers they have annoyed with their poor service.
- Just look at the state of the subreddit though - The number one stickied thread on the pc game pass subreddit is about installation issues. Roughly 50% of the threads are about someone having issues downloading or installing a game. Compare this to the Epic Games Store or Steam subreddit where I can't see a single thread about technical issues in the first page.
- Look at the review ratings for all the games on the store, it's absolutely saturated with 1-star reviews from people commenting about technical issues. These reviews get purged constantly for some reason, but the amount of 1-star reviews overwhelms the normal reviews. This doesn't happen on any other storefront.
- Look at the amount of threads generated on this forum due to installation issues
- Look at the release threads on this forum for new gamepass games. Every one of these threads that I have participated in has had multiple people talking about technical issues, usually related to installation.
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Ok, well I located a 70 gig file in my WindowsApps MSIXVC folder which is the Gears 5 installed data.
I rebooted into safe mode, and it still wouldn't let me delete it, saying I needed admin access to do so.
Any other advice on how to get rid of this file without altering permissions on the WindowsApps folder?
I rebooted into safe mode, and it still wouldn't let me delete it, saying I needed admin access to do so.
Any other advice on how to get rid of this file without altering permissions on the WindowsApps folder?
I found out months after I thought I uninstalled Halo MCCC, that it was still lingering.
I'll only be buying my Microsoft games off Steam when possible. I don't like the Microsoft Store at all.
I'll only be buying my Microsoft games off Steam when possible. I don't like the Microsoft Store at all.
I remember some of the install paths for some games being really confusing. Like they were symlinks or something and that it would look like space was being eaten up on your OS drive (eventhough said game was installed on a different drive), but they weren't really taking up any space at all.
I've had to reformat two non-OS drives before because of Game Pass shenanigans, let's call them.
I had reformatted my PC and put Windows 10 on fresh. But because I had games installed to other drives, that data was still on there. No matter what I tried (and trust me, I tried everything under the Sun), I simply could not remove that data from my drives.
I had to reformat the two extra drives just to reclaim that lost space. Their locking down of that entire directory needs to be a thing of the past already. Other than that, I really enjoyed Game Pass on PC and will probably get it again.
I had reformatted my PC and put Windows 10 on fresh. But because I had games installed to other drives, that data was still on there. No matter what I tried (and trust me, I tried everything under the Sun), I simply could not remove that data from my drives.
I had to reformat the two extra drives just to reclaim that lost space. Their locking down of that entire directory needs to be a thing of the past already. Other than that, I really enjoyed Game Pass on PC and will probably get it again.
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Holy crap that worked! I was able to see the folder and file with WinRar, but I couldn't delete the actual file. This let me do it...
IIRC it is related to "share windows updates between computers". Some PC's retain install files to share with other PC's on your network. It's idiotic, but the following worked for me to clear out any installed gamepass games: disable that setting and run disk cleanup.
I had a similar issue and was able to claim back the space by deleting my 'temporary files'. This was found somewhere in settings and the game pass installs were under the 'other' category.
Unfortunately, I still can't install Flight Sim or Ori. I think that's because I'm running bootcamp on an external drive though.
Unfortunately, I still can't install Flight Sim or Ori. I think that's because I'm running bootcamp on an external drive though.