Like others have said, the articles makes a lot of assumptions, uses bad examples and stretches stuff. Creator can choose to fan feedback or not, it's their choice. I'd say make sure your listening to all fans and avoid falling into the trap that a loud minority is the voice of your fanbase and really listen when groups like women, LGBTQ+ people, POC speak up about issues. One of my fav TV shows growing up Beast Wars was created by the writers on admittance listening to the feedback and ideas fans were having such as the show being a prequel to G1.
That being said, you should also be open to trying new and your own ideas, I've noticed fans are not the best when it comes to trying something brand new with their fav franchises, whether it being a bold new acting choice, new concepts, completely new stories. Sometimes it works, sometimes it doesn't but you never know unless you try.
