I am on the fence on whether this is better or worse than the previous one but it doesn't have to do with loot boxes.
I liked the customization of my trooper in the previous one. I know there are multiple eras here but I'd love to be able to fix up what they look like in each era. Let me worry about managing my time if I want to do that. That is a biggie for me though I don't think that is a huge negative.
They said in the AMA yesterday that they are working on a visual customization system. We don't know when it will be implemented, but it will get added