Call of Duty Mobile |OT| Boots on the ground on a phone

[Lukar]

New Community Update posted on the game's subreddit:

Over the short time since the official launch, the outpouring of support from the Call of Duty Mobile community has been incredible! Whether you are sharing your top plays with friends, reporting bugs, discussing feedback, or organizing some of the first community run tournaments, we are extremely moved, humbled and greatly appreciate this massive international community!

Everyone here on the team is committed to making Call of Duty: Mobile an all-time great in this historic franchise that has entertained hundreds of millions of players around the world. Like many of you have noted with kind words, praise, and feedback, this is an authentic Call of Duty experience. Stand alongside us as we go all in on making this the best experience possible!

In this first community update, we'd like to treat you all as well are you've been treating us by sharing news about upcoming updates, acknowledging feedback, and teasing some juicy content in the pipeline.

News & Updates

As we announced last Friday this launch has been a massive success thanks to you all and this is just beginning. Here's what is going on this week:

10/11 ~ Free For All Mode (Available for a limited period of time)
10/12 - 10/13 ~ Double Soldier XP
10/14 ~ A classic returns....

All of this comes alongside new challenges and events, so just keep an eye out for those in-game notifications to see exactly when those start, how long they run, and to track how you are doing.

Feedback

We are always looking for feedback and thank you to everyone who has been utilizing the feedback form found in-game (hint - look under the ? icon next to the messages icon) and while we can't always answer every single little piece of feedback we'd like to address a few frequently discussed topics.

Controller Support

We hear you loud and clear that you want to know about controller support. We are currently testing controller support and looking at the possibility of offering this feature sometime in the future, but we'd have to make sure it is properly implemented and balanced. Just hang tight.

Login Options

Many of you have asked for options other than Line, Facebook, and Guest as a way to login. Well, good news! We are looking into other options for logging into the game.

Performance

COD Mobile is an experience that will be continuously updated and improved, and performance is something that this team is dedicated to improving across the board for all supported devices.

Cheater Reports

Please continue to utilize the in-game reporting tool to report other players who may be cheating or exploiting the game, found in top right corner (a red exclamation mark) in the After Action report. However, we are working on additional ways for players to report cheaters, so just hang tight for additional updates.

Bug Reports

For any issue please reach out to Activision Support through the in-game options, but if you are unable to reach out in-game then there is always an online option available through social media or through Contact Us.

Facebook Login

Some players have reported issues logging into the game through Facebook. If you experience that issue then please try clearing your cache on your phone, then log back into the Facebook app, and lastly try logging in again on the COD Mobile login page. You can find a step by step breakdown of how to clear your cache on Activision Support's COD Mobile FAQ.

Voice Chat

Any issues related to voice chat are currently under investigation, so please continue to report those to our Activision Support teams as they continue to investigate. However, if you are seeing voice chat intermittently then please just try closing all other apps and restart.

Installation

A common issue with You can check those requirements on any individual app store, but Activision Support's COD Mobile FAQ has some guidelines for what types of devices are currently supported and other troubleshooting steps that you may try.

Friends List

For any players reporting issues with adding friends please make make sure that your friend is playing the same version of the game, Call of Duty: Mobile - Garena is a different version of the game in a region not supported by Activision. You will not be able to add friends from Garena.

Troubleshooting:

• Log into your Facebook account
• Select Apps and Websites
• Navigate to Active Apps and Websites
• Select COD Mobile and make sure the Friends List option is enabled
• Navigate to Visibility of the App
• Change the filter to Friends
• Save the settings

Community Highlights

We would like to highlight someone from this community who turned their sympathetic story about just barely missing out a Nuke to a discussion with over 90 comments. Shout out to u/crazy_andiee!

We'll be sending them on over an in-game reward and for everyone else if you have any great plays, unique experiences, or fantastic topics then just keep spreading them throughout the community. We'll be keeping an eye out for another player to highlight for the next Community Update!

Since launch we've been creating and introducing many different in-game events for you all to participate in, like Lighting Up The World or The Battle Royal Challenge. Please tell us what you have loved about events, what you would like to see, and any feedback you would like to share about them. We would love to hear it.

To all corners of the community, whether you are in Reddit, Discord, Twitter, Instagram, Facebook, or anywhere thank you all for the support. This is just the beginning!

-Call of Duty: Mobile Team

Click to shrink...

Gotta say... I love how they raise balancing as an issue for controller support, despite Tencent officially allowing the use of KB+M lmfao.

 

[Lukar]

New community update from the subreddit:

We are a couple of weeks into this explosive launch for Call of Duty: Mobile and week by week we are blown away by you, the community, and your support, excitement, and enthusiasm! You've broken records, played hundreds of millions of matches, and created community spaces all over the world.

We love it all and we have plenty of fantastic content on the way for you all, like weapons, characters, skills, events, rewards, and more! Instead of just praising you all though for this entire post, let's go over some upcoming events, talk about feedback, address some bugs, and jump head first into this Call of Duty: Mobile community update!

News & Updates

There are plenty of specific events coming up this week, some of which are listed below, but we are 'dying' to share one major event with you…

As you have seen in-game, we have our first seasonal event is starting up just in time for Halloween!

Starting today there will be limited-time content releasing throughout the event period. Check out plenty of new treats to acquire, new skills to master in BR, new limited time modes, and more. The team dug up something early for everyone, so enjoy a Halloween themed version of Black Ops 2' Standoff map before the ghosts and ghouls take over. Find it now in TDM, S&D, or Domination.

We have patch notes up in-game giving an overview of the event along with some changes, but we'll have an Activision blog releasing on October 21st that will cover more of those tantalizing and terrifying details about that event! Keep an eye on that general Activision Games Blog area for that post.

10/18 ~ Halloween event begins
10/18 ~ Sniper Only Mode + Sniper Only Challenge
10/21 ~ Sparrow Operator Skill Event

\All Dates UTC*

That's just a taste of the frightful delights coming throughout this event, so just keep a watchful eye out for more news and information.

Feedback

Last week we addressed a few points of feedback and we've continued to receive excellent feedback across the community. Thank you everyone who takes the time to share that with us!

With this new event coming, please keep that feedback coming and let us know what you think of it and what kind of events you would like to see in the future. We would love the hear all of it, even if you don't like it. It will all go towards crafting more fantastic events in the future. But for now, let's go over a few recently popular topics.

Cheater Reports

This continues to be something frequently discussed in the community and we just want to thank everyone who has sent in videos and reported players in-game. These player reports are something the that team cares a great deal about. We'll keep doing our best to keep cheaters out of your matches and to make sure those who don't intend to play fair are caught.

Limited Time Modes

We've seen plenty of you saying you love FFA and Gun Game and that you would like them to be permanent. It is truly wonderful that you all are taking the time to not only try those modes but that you enjoy them so much that you want them to stick around. All we can say for now is please just keep leaving feedback on them. It matters.

Master Ranks & Progression

The team is really impressed by the most dedicated players that have already hit the highest possible rank. So what's next for you? Don't worry, there is plenty more coming and we aim to continue to find ways to reward your rise to the top. More on that in future updates.

Just a reminder, while we are always looking for feedback in community spaces, you can also report that in-game (hint - look under the ? icon next to the messages icon).

Bug Reports

For any issue please reach out to Activision Support through the in-game options, but if you are unable to reach out in-game then there is always an online option available through social media or through Contact Us.

Reload Animation

We have seen many reports of a potential bug where the reload animation on weapons is not synced up with the actual time it takes to reload. This issue is already well under investigation and we don't need any additional reports but thank you everyone who submitted videos and clear examples of what was occurring.

Facebook Linking

Like we mentioned last week, there are some troubleshooting options if you experience issues linking your Facebook. First, please try clearing your cache on your phone, then log back into the Facebook app, and lastly try logging in again on the COD Mobile login page. You can find a step by step breakdown of how to clear your cache on Activision Support's COD Mobile FAQ.

Purchasing Issues

If you encounter any issues purchasing anything from the in-game store, whether it is COD Points or a specific item, please make sure the transaction was successful, wait a few hours & restart the game in case there is a delay, and if you still don't see the purchase please contact Player Support.

Community Highlights

We are going to continue with our tradition of highlighting someone from the community each update and this time around we want to celebrate someone who clearly will excel in the all new Sniper Only Mode. This player constantly shares their top plays, which many in the community do and there is no harm in that, but they use those posts to share tips, highlight tactics, and spread love for the game through discussions on Twitter.

Thank you Mooи🇯🇵|codモバイル for showing the community just how strong sniper rifles can be in the right hands! Check out their 6 kill sniper only streak here.

On top of just sharing feedback, show us your top plays from the event, support your fellow gamers, and you may just find yourself on the next Community Highlights.

The entire team here is excited to see what you all think of our very first seasonal event for COD Mobile! Check in each day to see which content is releasing and what new gear there is to acquire.

Until next time!

-Call of Duty: Mobile Team

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[Lukar]

New community update from the subreddit:

Greetings everyone, it is now just a month past launch and before we get fully into this Community Update we'd like to address community feedback we've received on the Halloween Lucky Draw.

We wanted to respond to your requests for clarification about this themed event, including more details of how it works and the probabilities of getting those unique items. We have made many changes over the last week to address that.

• An in-game article linked to the event that shows more detailed probabilities for obtaining each Lucky Draw item.
• Summaries of the event breakdown in that linked article.

We aim to have these events feel fair and as clear as possible. With Lucky Draw and other events there are always considerations to make them more clear or balanced based on your feedback, so please do keep letting us know how you feel, positive or negative.

We are always listening and receptive. For now, we are committed to making these changes to show you exactly how an event works and how rare each item might be.

News & Updates​

The Halloween event continues this week with plenty of that content carrying into November, but coming up we also have new challenges, limited time modes, and a brand-new way to play Battle Royale. Take to the skies with the Airborne Chip and find vertically dynamic ways to drop in on unsuspecting opponents!

We have no plans to slow down and here is just a glimpse of the offerings this week:

· 11/1 ~ Halloween Event continues…
· 11/2 – 11/3 ~ 2X Player XP Weekend
· 11/1 – 11/7 ~ Rockets Only Mode and Challenge
· 11/4 – 11/10 ~ Weekly Battle Royale Challenge
· 11/4 – 11/11 ~ Airborne Class Event

*All Dates UTC

Nestled in between all those events are login events and Personal Milestones, some of which offer access to weapons (like the MSMC Abnormality), cosmetics, or other items. They are new ways to challenge yourself, complete objectives, and grab more tantalizing gear.

Lastly, if you haven't been keeping up, take a look at our Activision Blog that is regularly updated for all things COD Mobile, whether it is map walkthroughs, strategies for BR or MP, event info, or more.

Feedback​

Over the last two community updates we've addressed several pieces of feedback that the community had been inquiring about and there are still a few continuously coming up: controller support and login options.

We'd just like to reiterate that both are still being worked on. We hear you and we also care a great deal about both topics, which is why we are taking the time to make sure they are both fully fleshed out, balanced, and ready to go before announcing anything.

Bots in COD Mobile

• Since release we have seen many different inquiries of all types about Bots in Multiplayer and Battle Royale. We know you all have a great many questions about this, so let's talk about Bots. We added bots into Call of Duty: Mobile to provide a way for new players to grow, learn, and thrive without the constant threat of a full team of higher level & more experienced players continually dominating them.
• They still provide a challenge while allowing you to learn the ins & outs of levels, test out new builds or weapons, and gradually increase your skill. Bots are not present in Ranked matches and in other modes as you grow in skill, you'll see fewer and fewer bots present. We appreciate all of feedback surrounding this and we will be looking to improve those systems throughout the lifespan of the game.

Cheater Reports

• This has been a frequently discussed topic this week with many players pinging us about it and we publicly have shown that we are continuously investigating & enforcing on those who wish to upset the balance of the game by using cheats or exploits.
• This will continue to evolve alongside the game as people try to find new ways to break the system and as our teams work to make anti-cheat as strong as possible. All that we ask for now is report report report! Please continue to report players in-game, but also feel free to tag us or PM us on Reddit or any social media channel. Just make sure to provide the following info:
  • Screenshots/video
  • Usernames and user ID (if available)
  • Date and time of reported match
• We have no intention of banning players automatically just based on a report, but we will appropriately investigate and enforce on any players who are found to be cheating.

Credit Store Refresh

• Since our last update the community has been asking about refreshing the items in-game credits store and how often that will happen. Well, hopefully by the time you are reading this update you've noticed that the store has just updated! We intend to refresh that frequently in order to always provide options to purchase a variety of different weapons or items with in-game currency.

Just a reminder, while we are always looking for feedback in community spaces, you can also report that in-game (hint - look under the ? icon next to the messages icon).

Bug Reports​

For any issue please reach out to Activision Support through the in-game options, but if you are unable to reach out in-game then there is always an online option available through social media or through Contact Us.

Temporary Bans

• We have seen some reports of a potential issue with continuously receiving temporary bans and that is being investigated. Please note that it may be due to the device having conflicting software that is preventing COD Mobile from updating your player data. If you are encountering that issue, please try uninstalling anything that may potentially be interacting with the app.

Facebook Linking

• This has come up each week so far with and originally it was all about issues linking your Facebook. For that try please try clearing your cache and you can find a step by step breakdown of how to clear your cache on Activision Support's COD Mobile FAQ. However, the more recent contacts are about moving data. Please note that you are currently unable to move your stats/data from one account to another.

Purchasing Issues

• If you are still encountering any issues purchasing anything from the in-game store, whether it is COD Points or a specific item, please make sure the transaction was successful, wait a few hours & restart the game in case there is a delay, and if you still don't see the purchase then please contact Player Support.

Community Highlights

Over this last week we noticed a player creating their first thread here in the r/CallOfDutyMobile subreddit and just killing it, figuratively and literally. They captured a picture-perfect moment of catching another player at the most opportune time possible. Well done u/Jankovan!! Find their thread here.

On top of just sharing feedback, show us your top plays from the event, support your fellow gamers, and you may just find yourself on the next Community Highlights.

This month is just beginning and there is so much more coming to COD Mobile, like new modes, new events, new characters & loot, or just new ways to decimate your enemies out on the battlefield. Good luck out there and until next time!

-Call of Duty: Mobile Team

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[Lukar]

New community update:

Greetings Call of Duty: Mobile community, over the past month there is one request that we have seen every single day, 'where is Zombies?' It will be at your fingertips before you know it.

Look to our social media channels as we prepare to show Zombies to the world! We share plenty through these Community Updates, but our social media channels have screenshots, videos, and more to share that you may not see here. Keep an eye on these three in particular:

· Twitter - @PlayCODMobile
· Facebook – @Callofdutymobile
· Instagram - Callofdutymobile

If you don't see your region then don't fret, there are many different COD Mobile social media accounts for a variety of regions all over the world, whether you are in Japan, Russia, South America, or others.

As we get further into November, we eagerly wait to share more information with you all about upcoming events, whether it is modes, challenges, new gear or skins, gameplay changes, or additions.

However, for now check out everything coming this week to COD Mobile:

· 11/4 – 11/10 ~ Weekly Battle Royale Challenge
· 11/4 – 11/11 ~ Airborne Chip Event
· 11/4 – 11/14 ~ Personal Milestones
· 11/8 – 11/14 ~ FFA Mode & Challenge
· 11/9 – 11/10 ~ 2X Weapon XP (BR only)
· 11/11 – 11/18 ~ Call of Duty Endowment Pack

\All Dates UTC*

This week is jam packed with events, new and old, and with many opportunities to finish up previous challenges, like the new Airborne class or to snag that unique Magic Eye backpack from Personal Milestones.

These last two weeks have been full of challenges, events, and rewards for all of you Battle Royale fans. If you ever need any tips, like an overview of the map, take a look at our Activision Blog. It is regularly updated and filled with information on all aspects of the game.

Call of Duty Endowment

As mentioned in the upcoming news, we are honored for Call of Duty: Mobile to be working with the folks at the Call of Duty Endowment. This non-profit organization is all about helping unemployed veterans in the United Kingdom and United States find high quality careers. They have successfully helped place more than 63,000 veterans in jobs since 2009.

We are thrilled to announce that next week will have brand new items available in COD Mobile that will support this organization. If you want to support them in an additional way, there is a Call of Duty Endowment pack in Modern Warfare.

Stay tuned to our COD Mobile social media channels for more details on all of that, but for now please take a look at the brand-new #HireHonor video for Call of Duty Endowment and Veterans Day: https://youtu.be/TgXjNR8cxgU

Feedback

The most commonly addressed issues over the last month of Community Updates have been Bots, additional login options, controller support, and new maps. Last week we addressed a few of those topics and many of those are things being currently worked on, like controller support and login options, but we'd just like to say keep sharing that feedback in forms.

While it is fantastic to see so much feedback about those previously discussed topics, we would love to hear more about what you think about new operator skills (like the Sparrow), new BR classes (Airborne), new modes, or in-game events. Our teams are always balancing community feedback against in-game data, so please just let us know what you think about everything related to COD Mobile.

Cheater Reports & Anti-Cheat

This week we rolled out our Call of Duty: Mobile Security & Enforcement Policy to outline how that system works, what kind of actions we may take depending on the infraction, and the potential penalties for violating this policy.

We will continue to enforce on all players who choose to ruin the balance of the game by using cheats, hacks, exploits, or anything else defined in that policy. Please keep reporting players in-game and directly through our community accounts.

Just a reminder, but if you are reporting cheaters to us in the community please provide the following information so that we can quickly investigate:

Screenshots/video
Usernames and user ID (if available)
Date and time of reported match

We have no intention of banning players automatically just based on a report, but we will appropriately investigate and enforce on any players who are found to be cheating.

Controller Support

Just a quick note, but we are planning to release controller support soon and are just finalizing the specifics of how it will be working in the game, specifically with matchmaking. Keep checking back for more on this as we get closer to release.

Just a reminder, while we are always looking for feedback in community spaces, you can also report that in-game (hint - look under the ? icon next to the messages icon).

This week we released some new content for Battle Royale, the Airborne class, and early in the week we saw a lot of discussion about it. However, there was one thread that stood out.

Reddit user u/lorealjenkins not only found a unique way to utilize Airborne, but they used that thread to discuss new strategies available, like using it to make yourself into a UAV for your squad, and created a lot of awareness for the potentials of this class. Find that great thread and video here: https://www.reddit.com/r/CallOfDutyMobile/comments/dsg4zp/airborne_indeed/

There is a great deal that could qualify for a community highlight, whether it is a top play, a unique approach to a situation, an interesting discussion, or even just feedback. Keep it coming and we'll keep an eye out for it.

There is a lot this week that is "coming soon" and while we hate to just tease details, we hope you'll share in the anticipation for everything that is coming in November. Until next time!

-Call of Duty: Mobile Team

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[Lukar]

Zombies is being added to the game on November 22:

 

[Lukar]

New community update from /r/CallOfDutyMobile: yes I'm posting this a day late I'm sorry

Greetings Call of Duty: Mobile community, last week we were thrilled to see you share in our excitement about upcoming content and zombies mode! Not only is that on the way this month, but as you may have noticed the current Battle Pass is nearing its end and that means a brand one is just around the corner.

That new Battle Pass will be filled with new loot, new gear, and plenty of ways to make you stand-out, or blend in, on the battlefield. On top of that there will be a variety of new content coming out around that same update, like controller support, new limited time modes, and a new classic map.

Hang tight until the next update and if the stars align on our end, we'll be able to share all of those exciting details then!

Many events are just nearing their end at the time of this post, but we have a great deal coming up later this month with many different limited time events, unique promotional offers, new items to obtain, in-game challenges to complete, map updates, and so much more!

For one, starting today everyone has access to the Molotov Cocktail Event! If you are able to complete this event you'll snag a few goodies but most importantly you can earn a new scorestreak to utilize. Starting tomorrow on 11/16 you'll be able to you'll be able to earn the M16 Stained Glass through a variety of weapon based challenges as part of the Weapon Mastery event.

Here is the full look at everything already running or coming this week to COD Mobile:

11/11 – 11/18 ~ Call of Duty Endowment Pack
11/15 – 11/21 ~ Sniper Only Event & Challenge
11/15 – 11/24 ~ Molotov Cocktail Event
11/16 – 11/24 ~ Weapon Mastery – Multiplayer
11/22 ~ ??? (😉did you read the whole post?)
11/25 ~ Battle Pass Season 2 Begins

\All Dates UTC*

On top of the in-game events, challenges, and everything occurring this week there has also been several new Call of Duty: Mobile blog posts since the last week Community Update.

Earlier this week we had a post about all the different Operator Skills in the game. Whether you just want to know the basics of how a skill works or you want some tips you can find that all here.

Call of Duty: Mobile was nominated for Google Play's Users' Choice Game of 2019 award!

We have one more blog up about that nomination with the details. We have received an outpouring of support about this already on social media and we are all incredibly grateful for your kind words about the game, for sharing this nomination among your communities, and for helping us make this the best Call of Duty experience on mobile!

Lucky Draw

A few weeks ago we used part of our Nov 1st. Community Update to address some of the questions and feedback related to the Halloween Lucky Draw. Tomorrow, we have the next iteration of that coming to the game: the Cosmos Chance.

Like we said last time, we are committed to making changes to this type of event to help you better understand how it works with a breakdown and the rarity of the included items. We have done the following:

This rarity information can be found by clicking on the More Info button.
In addition to the rarity information, we have also replaced XP cards and crates with more unique items.

Please let us know what you think of these changes, the new items (like Razorback – Cosmos), and what you'd like to see with similar events in the future.

Controller Support

Last week we mentioned Controller Support is coming out soon in an update and today we'd like to announce that you'll be able to find all of that information early next week on our Activision Blog.

The blog post will provide information on what types of controllers are supported, the settings, and how to set that up. We'll share that through our Call of Duty: Mobile social media and in several community areas once it is live.

Feedback

Before we jump in, we'd just like to thank the many players out there who specifically answered our call last week for more feedback related to new operator skills, new content, limited time modes, and in-game events. After posting the Community Update last Friday we saw many players immediately respond to those topics and while we can't respond to each of those individual posts, we greatly appreciate the discussion, feedback, and enthusiasm.

This week we have a few new topics to discuss, so if you are looking for previously discussed topics, like anti-cheat or bots, please refer to our other Community Update posts.

COD Mobile: Garena - Beta Test

One quick note, our South East Asia version of Call of Duty: Mobile is currently performing a test for an upcoming update and many of you have been posting about it in the community.

Garena does not always share the same content as COD Mobile and that beta may have content that is not complete or not part of the final build, but even with that in mind please think of your fellow players before sharing potential spoilers about new maps, new modes, or other content that is exclusive to that beta. Be kind to each other everyone.

Limited Time Modes

It's been a little while since we've discussed limited time modes and we saw quite a bit of discussion this last week about Hardpoint, Gun Game, and Free For All. The purpose of limited time modes is to provide with new and frequently rotating options that provide you with a new experience while also not splitting the player base or affecting matchmaking.

With that said, if you like a specific limited time mode please do keep letting us know. If you truly want a limited time mode to become permanent here is how you can influence that:

Play it a significant amount during its limited time availability
Bother you friends to get them to play it as well
Bother your clan and get them to play it as well
Bother the rest of community on social media to both share your love of the mode and to get them to play it as well

TL:DR get everyone you can to play it and we will notice. Sure, threads and feedback always are welcome too, but most importantly show your unrelenting dedication by extensively playing that mode.

Just a reminder, while we are always looking for feedback in community spaces, you can also report that in-game (hint - look under the ? icon next to the messages icon).

Bug Reports

This week we saw the same types of bugs being discussed in the community and this will basically just be a reminder of how to deal with a couple of the most commonly discussed issues:

Purchasing Issues

If you are still encountering any issues purchasing anything from the in-game store, whether it is COD Points or a specific item, please make sure the transaction was successful, wait a few hours & restart the game in case there is a delay, and if you still don't see then please do the following:

Contact our Player Support channels through the in-game option or through the Activision Support website: https://support.activision.com/contact_us
Make sure to grab your player ID (found on the second tab of your player profile in-game)
Make sure to grab proof of purchase, which is just a screenshot of your Google or Apple Store receipt for the COD Point purchase
Provide all that information to the Player Support agent who is assisting you and let them know all of the relevant details

Friends List Issues

For any players reporting issues with adding friends please make sure that your friend is playing the same version of the game. Call of Duty: Mobile - Garena is a different version of the game in a region not supported by Activision. You will not be able to add friends from Garena.

However, outside of that you may be running into issues if you are using Facebook as your login and do not have certain settings enabled.

Troubleshooting Steps:

Log into your Facebook account
Select Apps and Websites
Navigate to Active Apps and Websites
Select COD Mobile and make sure the Friends List option is enabled
Navigate to Visibility of the App
Change the filter to Friends
Save the settings

As per every update, for any issue please reach out to Activision Support through the in-game option first, but if you are unable to reach out in-game then there is always an online option available through social media or through Contact Us.

Every gamer out there has been in a situation where they are the last one on their team in a round based mode and the pressure just builds and builds until you start sweating. Those moments can be truly amazing and exhilarating when you come through for their team, get that clutch, and manage to beat the odds. This week we are highlighting one of those moments.

Reddit user u/DL-Q33 posted a video this last week showing off one of those moments and it became a huge thread filled with discussions, jokes, build suggestions and more. Check that out here: https://www.reddit.com/r/CallOfDutyMobile/comments/dsc3l7/its_all_up_to_you_now_finish_the_mission/

Lastly, we didn't forget about zombies mode! We are happy to announce that it is releasing on November 22nd (PST) alongside some other amazing content that we'll be talking about next week.

https://reddit.com/link/dwzmcn/video/mk1k0wdzlxy31/player

Until next time!

-Call of Duty: Mobile Team

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[Lukar]

New community update on the subreddit.

Not copying it here because fixing the formatting was pissing me off this time, lol.

 

[Lukar]

New community update on the subreddit:

Greetings Call of Duty: Mobile community, there is a lot to discuss this week but before we get into any of that we must just say, you all are amazing! Our players across have the world have completely blown us away. We are thrilled to be Google Play's Best Game of 2019. It is an incredible honor and very humbling.

We cannot thank you all enough and we know many of you have asked about the gift's COD Mobile: Garena is giving out due the awards, but we have our own gifts on the way. Keep a watchful eye on your inbox for that.

Outside of all that wonderful news, we have plenty coming up this month with new events on the way, more challenges, the winter themed version of Raid, a double XP weekend, and updates for Battle Royale. Let's get to it!

Here is the full look at everything coming this week to COD Mobile:

12/6 – 12/8 ~ Double Player XP (All Modes)
12/6 – 12/12 ~ Gun Game Mode & Challenge
12/6 – 12/15 ~ New Operator Skill - Gravity Spikes
12/9 – 12/?? ~ Something red, white, and green has arrived in Battle Royale
12/9 – 12/19 ~ Add Friends
About as a straight forward as it gets, add friends and snag some loot!
12/9 – 12/19 ~ Team Up Event
Play with friends in any mode and earn points to unlock the M21 EBR – Jackfrost.

Even though this week is jam packed with new modes, new skills to earn for MP, and new events there are still plenty of others that will be showing up throughout. Whether you are playing solo or with friends, there will be a variety of ways to participate & earn new items.

Last week our Battle Pass for Season 2 arrived, and we have appreciated all of the kind words and warm feedback about it. Many people said characters are hard to find, so now you have multiple ways to grab new characters through the Battle Pass (free and premium). We have a breakdown of all of that in our new Battle Pass Season 2 Blog post.

\All Dates UTC*

Battle Royale – Holiday Updates

For anyone venturing into Battle Royale since the Season 2 Update was released you may have seen some new additions to the Isolated, the Battle Royale map. Other than a mysterious circus, there may already be more to discover on the updated map. Throughout the month of December keep an eye out for additional changes, additions, and untold mysteries popping up in Battle Royale.

Bug Reports

Season 2 brought many new features, events, items, and more to this thriving game; with all of those new things always comes the risks of new issues popping up, so please keep reporting anything you see through the in-game support options or through the Player Support website. Here are a few issues we are currently investigating or working on:

Android Controller Issues

This is still something we've seen people inquiring about frequently and we are working on it. Support for controllers has just started and there will be more coming in the future, whether it is adjustments, fixes, or the potentially new types of supported controllers. Just to reiterate for anyone encountering issues:

For players using DUALSHOCK 4 Wireless Controllers on versions 9 & 10 of Android devices there is currently an issue with certain features or the controller itself not functioning. We are investigating these issues. Please keep an eye out for updates.

White Screen Issues

This is an Android only issue that occurred around the launch of Season 2 and some players are still encountering. We are working on eliminating the cause of the issue, but for anyone encountering this there are a few different troubleshooting options to try:

Clear the cache on your device
Generally, this is found under the Settings option on your phone and it is an option for specific applications under the Storage section.
If you are using a guest account please make sure to link your account to Google Play, Facebook, or Line before doing this or you will lose your player data.
Shut down and restart your device
Uninstall and reinstall Call of Duty: Mobile

If none of those options work please reach out to our support channels so our teams can help you through that process and get you into the game as soon as possible.

Invisible Enemies in Zombies Mode

A small number of players have sent over videos and examples of this issue occurring to them, but it is an issue that is still under investigation. If you encounter this issue, please reach out to any of our support channels and let us know the following:

Device (ex. Google Pixel 2)
Version Number (ex. Android version 9)
Occur Rate (happens every time, intermittently, or how often)
Any additional details about how and when it occurs for you

Crash Reports

Over the last couple of weeks we have seen a variety of different crash reports. Unfortunately, these reports have not been consistent and have encompassed many devices and modes with no reoccurring information indicating there are new crashes based on X situation or for X device.

However, just like everything else we can only encourage anyone experiencing crashing to report it through Player Support. Even if it is preventing you from reporting through the in-game chat there are ways through the Contact Us part of the support website. Just please try to grab all of the information previously outlined just above in the Invisible Enemies in Zombies Mode topic.

Feedback

Thank you for overwhelming us with feedback related to ZOMBIES mode and please continue to speak your mind about that, but when anything new releases please do share your thoughts, good or bad, about that as well. We want to hear your feedback, even if it is just a Player Milestone event, a new addition to Battle Royale, or a challenge related to Gun Game. It all helps.

ZOMBIES Mode

During out last community update we addressed a few common topics, points of feedback, and bugs related to this new mode. There was a lot of confusion related to the information we gave about ZOMBIES mode being a limited time mode.

To clarify, when we released ZOMBIES mode it was a huge deal to our teams, and we care immensely about this mode. When we say it is limited-time we don't mean in the same way that Gun Game or Snipers Only may surface for a week or two at a time. This is a new mode that we are still testing in the live environment. The idea of it being limited time is to allow us to take it away, make tweaks, make additions, and just make it all around better before bringing it back.

This week we'd like to highlight someone from the community who has shown a great deal of perseverance on their way to making it to level 100. Reddit user u/InfinityRedditor16 earlier this week wrote about how they used Call of Duty: Mobile to help deal with a long period of bed rest due to a terrible car accident.

Their enthusiasm and dedication are inspiring. They used their story to create a huge thread full of positive, thoughtful, and honest discussions about finding ways to help push through that road to recovery with gaming and other methods. Find that thread here.

We've sent them on over a little something to congratulate them.

Every week we'll be keeping an eye out for inspiring, creative, exciting, or unique posts out there in all corners of the community, whether you are talking about COD: Mobile on Facebook, Twitter, Reddit, Discord, or other places. Keep on posting and we'll keep reading.

Until next time!

-Call of Duty: Mobile Team

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