Which is why people should stand up and vote with their wallets. Lootboxes like Battlefront 2 is what every company would love to implement with no backlash. EA went too far, they lost billions of dollars because of that move. And yet, nobody could argue that if it pushed through, it would have been insanely profitable and "great" for them. But it was shit for the players, so players fought back and won. Not sure we're suddenly so preoccupied with Sony's finances when discussing crossplay. Is the decision to block it hurting paying customers? Yes, very much so. In the case of Minecraft the entire game is crippled because of this. That is the only thing people should give a shit about: what's best for them. If everyone acted in the interest of businesses, we'd still have online passes, insanely OP lootbox systems, not to mention we'd never use sites like Amazon because they kill the mom and dad shops. But here we are.
But I agree... I just pointed out what Sony probably is thinking... I didn't buyed BF2, I don't buy lootboxes, I never buyed DLCs (only expansions worth the money, not add-on "contents")... If people don't like something it's the right thing to let companies understand that by not buying their products, but only what it's worth their money.
Except this doesn't work because you don't need a PS4 to play the game with PS4 owners.
Also who even gives a shit about the optics.
But You can't play with XB owners if you own a PS4... that's their point probably, XB is the main competitor for them on a certain point of view.