Yeah, I looked into it, the reason why we use it was because the post office can't handle the amount of mail we have. At one point they rejected us and made us drive an hour away to drop off our mail.It is too bad that you can't offer an option for straight USPS, even if it's a few dollars more. I'd pay for the upgraded shipping. Mail innovations is the slowest shipping around. I seem to recall someone saying you had to look for alternative shipping options because you were overloading the local post office. Is that the case?
The tracking bugs me though and I will look into that.