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Jared

Member
Oct 27, 2017
279
I can't see myself ever ordering something from their website again. I ordered AC Odyssey on the 21st and it's still sitting in processed. I'll stick with Amazon from now on.
 

impact

Banned
Oct 26, 2017
5,380
Tampa
Not remotely new doesn't make it remotely right.

More like "this is not remotely used", amirite?
Doesn't make it right but there's an easy ass solution, don't shop there.

If someone is internet savvy enough to make a gaming forum thread about it, they know about the gutted "new" copies practice.
 

Burrman

Banned
Oct 25, 2017
7,633
Sounds like your typical "gutted" copy. They opened the case in the store and took the game out. They had the case on the shelf for display purposes. Then it got shipped to you.
They tried to sell me that kind of game at toys r us this week. It was their last game. He said he just had to put the display paper back in the case. He told me it's new. I told him it's not new if it's opened with no seal.
I'm usually not picky with this kind of thing, but I just find it kind of shady. It was a Christmas present for my nephew. I didn't want to give him what looked like a used game. Do they not give retailers extra cases for display?
 

Ailanthium

Member
Oct 27, 2017
1,271
The game being loose in its case is something I've seen happen somewhat regularly ordering games, and cracked cases less regularly but still on occasion. It's unfortunate but it's one of those things that just happens from ordering online where you can't see the game in store. The game probably runs fine but you could try and return it.
 

feroca

Banned
May 12, 2018
823
While Gamestop is notorious for gutted copies, there are cases when games do arrive opened. Saw it at Gamestop, Wal-Mart, Sam's, Officemax. Is not common, but it does happen.

Loose copies can happen in fully sealed copies too.

I can't see myself ever ordering something from their website again. I ordered AC Odyssey on the 21st and it's still sitting in processed. I'll stick with Amazon from now on.
For what is worth, their Black Friday week-stuff was a mess. My partner ordered an Xbox One S for a gift, and the order still says processing...yet it arrived today.
 
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Polyh3dron

Prophet of Regret
Banned
Oct 25, 2017
9,860
Same thing happened to me with a online purchase of Tokyo Mirage Sessions. Hope the company burns to the ground (metaphorically) and that their employees find better jobs at a better company.
 

NateDrake

Member
Oct 24, 2017
7,497
Even online? The point of the thread is that he ordered a game from their website and got a gutted game. Anyone who has bought anything from them in store has been offered a gutted game before, but I've never heard of getting a gutted game from their website until I got some. I always assumed the website shipped games from warehouses. I always thought buying online from them would be safe.
Getting a "gutted" copy online shouldn't happen. The only way a "gutted" copy ends up at a GameStop warehouse under 'New' stock would be if the game was requested to be sent back & for some reason the store sent the gutted copy. More often than not the store would keep that copy in-store.

As for the case of the OP, it could be that the wrap was damaged in shipping to the warehouse, got a tear in it, and that was their solution. Impossible to know what happened to the game case.
 

dom

â–˛ Legend â–˛
Avenger
Oct 25, 2017
10,445
Sometimes you luck out. Bought CoD IW used for $5 and ended w/ the Legacy Edition, one with CoD4 Remastered, codes and all.
 
OP
OP
Afrikan

Afrikan

Member
Oct 28, 2017
16,970
Doesn't make it right but there's an easy ass solution, don't shop there.

If someone is internet savvy enough to make a gaming forum thread about it, they know about the gutted "new" copies practice.

Well apparently I didn't know. I usually buy stuff from Best Buy and stopped going to Gamestop yeeears ago. Every now and then I would see good deals at Gamestop online, and order from them. This is the first time I've experienced/heard of "gutted" version from their online store. If someone else would have started a thread, I think I would have seen it and took it into consideration. But I haven't seen a thread talking about their Online store, to remember it at purchase.

So maybe this thread will help someone else.
 

oni_saru

Avenger
Oct 26, 2017
820
I was worried I would get a gutted copy of Detroit and Horizon when I bought them this Black Friday but got lucky. I usually avoid Gamestop as much as possible.

I suspect I got a gutted copy of a bluray at Best Buy. :0 came in cheap plastic and the cover and slip case were dirty. Gonna return it cuz case is broken. Does BB send gutted copies of movies or am I being paranoid?
 

Seraphis Cain

Member
Oct 25, 2017
4,453
Gamestop.com is by far the worst place I've ever ordered anything from online. Ordered a bunch of 360 games from them a few years ago and it took them three tries to get one of the games right (kept sending me the first Fist of the North Star: Ken's Rage instead of the sequel). Never ordering from them again.
 

B.K.

Member
Oct 31, 2017
17,023
Getting a "gutted" copy online shouldn't happen.

It shouldn't, but it apparently does. It happened to me a few months ago. I got some Vita games from their website when it was announced game production was ending and they came gutted with the sticker seal on the side of the case.
 

Krvavi Abadas

Banned
Oct 26, 2017
1,254
Videoland
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Hmmm...

Got something to say, Afrikan ?