"We completely understand. We were also completely disappointed to learn we wouldn't have the trailer we promised. We did tweet before the announcement to try to let people know but completely understand the disappointment. "
EDIT: Here's the context for people confused since a lot of posts are asking for what happened. Amazon promised KH3 info for Friday, on Friday they stated it would actually be next Monday and that it will be "a brand new KH3 trailer and exclusive DLC". 30 minutes before today's Monday stream, they tweeted that the video/trailer got "consumed by the heartless".
and there was no new KH3 video/trailer.
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