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Kyzer

Member
Oct 25, 2017
4,709
Reminder that GameStop can open a game case and rent the disc out to their employees and sell it to you as brand new , but if you open a game it is considered used.

Legitimately confused as to how there's no lawsuit over this yet, they've obviously generated millions at this point on gutted game sales. Including from me (I never thought too hard about this when I was younger). Please don't go throwing temper tantrums though ok thanks
 

P A Z

Member
Oct 27, 2017
6,914
Barnsley, UK
There are lots of people that don't read reviews, watch Bethesda's E3 and twitch streams and just buy things based on a cool advert they see on TV, whatever's #1 in the GameStop PS4 charts or hearing from a friend that there's a new Fallout that they can play together.

These people are called normal people.

Please remember this whenever something like this (people discovering they've bought a bad game, not person with anger issues wrecking stuff) happens in future.
 

PerfectFlaw

Member
Oct 25, 2017
1,127
I, on the other hand, am completely on the side of the dude tossing the place.

try to keep my money I'll fuck some shit up too.

sucks for the employees, I've been in stressful situation like that before but yeah, i'll knock some shit over if you're gonna deny my right to return something broken over some dumb ass store policy.

I worked at a retail place when I was younger that took anything back from the customers and gave them store credit. Had a guy return a grill that was obviously years and years old, rusty as hell, gave him $150 store credit. Company policy was either lose $150 or lose a customer that will likely spend more than that in the future.

He probably should've have gone through Bethesda customer support but they probably wouldn't have helped him either.

Going to jail over $60 isn't worth it, my man.
 

angelgrievous

Middle fingers up
Member
Nov 8, 2017
9,136
Ohio
Dude's a grown-ass man. He can control himself...and if he somehow can't, he doesn't need to be going out in public, period. Boo fucking hoo.

It's a bullshit policy, it sucks that the dude working had to deal with it but welcome to retail I guess. And boo hoo if poor ole gamestop has to clean up a little bit of a mess because their greedy ass policy backfired on them.

Reminder that GameStop can open a game case and rent the disc out to their employees and sell it to you as brand new , but if you open a game it is considered used.

this.

I don't agree that the dude did the right thing in the way he reacted but it is what it is. I wouldn't have tossed the store but I would've fought to get my money back.
 

Double 0

Member
Nov 5, 2017
7,430
Heard about this dude via one of his exes. He got the emotional range of a 12 year old. So his relationships aren't much better.

Hope he finally learns to grow up and listen to why people got a problem with this shit, rather than blame everyone but himself.

Gamestop sucking is irrelevant here.
 

Deleted member 3876

User requested account closure
Banned
Oct 25, 2017
1,143
It's a bullshit policy, it sucks that the dude working had to deal with it but welcome to retail I guess. And boo hoo if poor ole gamestop has to clean up a little bit of a mess because their greedy ass policy backfired on them.



this.

I don't agree that the dude did the right thing in the way he reacted but it is what it is. I wouldn't have tossed the store but I would've fought to get my money back.
Again, it's not the policy of the dudes working in the store. You know this. Don't be so fucking dense. And if this is how you behave in public, maybe you need to keep your ass at home too.
 

angelgrievous

Middle fingers up
Member
Nov 8, 2017
9,136
Ohio
Again, it's not the policy of the dudes working in the store. You know this. Don't be so fucking dense. And if this is how you behave in public, maybe you need to keep your ass at home too.
Oh for fucks sake chill out. I don't care what you think of me, I'm arguing my opinion. If you don't like my opinion that's fine. I've said multiple times that I thought what the dude did and how he did it was wrong but don't blame him for tossing the place. Sorry if that bothers you. It sucks for the employee, I've said this also, but it's fucking gamestop and their only interest is your money, so what if the store got tossed, dude working didn't really seem to bothered by it anyway.

It's just my opinion man, i'm not advocating for the destruction of gamestops across the country. And no, I don't act like that in public, though i've come close a few times.

*Edit: We can just agree to disagree and not keep having this back and forth. I'm not trying to get anyone pissed off or upset man, just saying what I thought.
 

Deleted member 3876

User requested account closure
Banned
Oct 25, 2017
1,143
Oh for fucks sake chill out. I don't care what you think of me, I'm arguing my opinion. If you don't like my opinion that's fine. I've said multiple times that I thought what the dude did and how he did it was wrong but don't blame him for tossing the place. Sorry if that bothers you. It sucks for the employee, I've said this also, but it's fucking gamestop and their only interest is your money, so what if the store got tossed, dude working didn't really seem to bothered by it anyway.

It's just my opinion man, i'm not advocating for the destruction of gamestops across the country. And no, I don't act like that in public, though i've come close a few times.
It's a shitty opinion. Don't post one if you can't take flak.
 

Rendering...

Member
Oct 30, 2017
19,089
Yeaaaaaaahhhh boi! Stick it to the man!

They'll release a patch to fix all your complaints any day now. You sure showed them.
 

Compbros

Member
Oct 30, 2017
5,350
That's a perfectly fine argument for 'this game isn't good.'

It's a shit one for 'this game doesn't fucking work'


Why? Many outlets are reporting on the buggy and broken nature of aspects of the game. It's also not Gamestop's fault the game is like that so why should they break the standard policy of not getting a full refund on an open game because they game is super buggy.
 

The Adder

Member
Oct 25, 2017
18,093
Why? Many outlets are reporting on the buggy and broken nature of aspects of the game. It's also not Gamestop's fault the game is like that so why should they break the standard policy of not getting a full refund on an open game because they game is super buggy.
Their standard policy is fucked and this industry's treatment of selling a broken product is equally fucked. That's my entire point. If you were sold a vacuum cleaner that failed to work 20% of the time, you would return it to the retailer who sold it to you and get your god damned money back. The retailer would then recoup their losses from the manufacturer.

If the issue affected a large percentage of all of that model of vacuum cleaner, and it was widley known, not only would you still get your god damned money back, the retailer would cease selling the product and the manufacturer would issue a recall.

But not in this fucking industry, no. They sell you a malfunctional mess and their fans are ready and waiting to spring out and justify that bullshit with 'well you hould have just waited.'
 
Last edited:
Oct 25, 2017
4,956
It's a bullshit policy, it sucks that the dude working had to deal with it but welcome to retail I guess. And boo hoo if poor ole gamestop has to clean up a little bit of a mess because their greedy ass policy backfired on them.



this.

I don't agree that the dude did the right thing in the way he reacted but it is what it is. I wouldn't have tossed the store but I would've fought to get my money back.

The people most hurt by this are the people who literally contributed nothing to affect the policy in any way, shape, or form. So yes, boo-hoo for the employees whose job is now harder because someone decided to take their frustrations out on a third party.
 

ghibli99

Member
Oct 27, 2017
17,723
Reminder that GameStop can open a game case and rent the disc out to their employees and sell it to you as brand new , but if you open a game it is considered used.
Argh. It still makes me shake my head to think back on when this happened to me when I bought Yoshi Touch & Go for the DS... guy took the cartridge out of some binder, put it back in the case, and then proceeded to charge me full price. Assured me it was brand-new display only, but when I got home, there was save data on it. I didn't bother going back, but I did pretty much stop shopping there. Oh, the only other times I did was to get MGS4 (and that time, the guy made some comment when I was picking up my preorder that he was going to sell it to someone else because I came in "late" to pick it up (5PM on launch day)) and Xenoblade Chronicles on Wii because I had no other choice. Was genuinely shocked that I got my art book and they didn't try to upsell me on anything else that last time. Haven't been back since.
 
Oct 28, 2017
5,210
Reminder that GameStop can open a game case and rent the disc out to their employees and sell it to you as brand new , but if you open a game it is considered used.

Legitimately confused as to how there's no lawsuit over this yet, they've obviously generated millions at this point on gutted game sales. Including from me (I never thought too hard about this when I was younger). Please don't go throwing temper tantrums though ok thanks
I worked at GameStop for 7 years and we only let employees borrow used games.
 

NateDrake

Member
Oct 24, 2017
7,497
I worked at GameStop for 7 years and we only let employees borrow used games.

same for my store

new games were off limits, only used games could be borrowed
This is how I managed my store as well a decade ago, but the practice varies store to store depending on the manager. When I started at GameStop in 2004, the manager would take a new copy home (no one else could) or even take the store copy and trade it in for credit (though they would say they traded it in so employees could borrow it). The rule for borrowing games is written in crayon & will differ in every area.
 

NoName999

One Winged Slayer
Banned
Oct 29, 2017
5,906
cJcC3LI.jpg


Why does Heath Ledger Joker look so disinterested in these? lol
 

Rayne

Member
Oct 25, 2017
3,633
Argh. It still makes me shake my head to think back on when this happened to me when I bought Yoshi Touch & Go for the DS... guy took the cartridge out of some binder, put it back in the case, and then proceeded to charge me full price. Assured me it was brand-new display only, but when I got home, there was save data on it. I didn't bother going back, but I did pretty much stop shopping there. Oh, the only other times I did was to get MGS4 (and that time, the guy made some comment when I was picking up my preorder that he was going to sell it to someone else because I came in "late" to pick it up (5PM on launch day)) and Xenoblade Chronicles on Wii because I had no other choice. Was genuinely shocked that I got my art book and they didn't try to upsell me on anything else that last time. Haven't been back since.

Yep they did similar BS to me and I stopped going there too. Amazon/BestBuy is more convenient anyway.
 

Vilam

Member
Oct 27, 2017
5,053

JuicyPlayer

Member
Feb 8, 2018
7,301
Did this guy get arrested? He's not hurting the suits that get paid millions , he's hurting the underpaid guy that to clean that mess up.
 

SugarNoodles

Member
Nov 3, 2017
8,625
Portland, OR
More indicators that the gaming community, aside from being pretty awful, has no idea how to direct its disappointment.

Vandalizing a vendor because you're upset with a product is so unbelievably stupid.
 

s1lver

Member
Oct 28, 2017
302
Yes, clearly the problem is "omg g4merz are a mistake" and not just a man-child acting like a brainless turd.

Generalization is key!
 

Freshmaker

Member
Oct 28, 2017
3,925
Well, considering he trashed the store over a refund on a video game I'd say it's definitely about gamers. Imagine being angry enough over a game to knock over a bunch of shit because you couldn't get a refund.
Imagine not being able to get a refund. This happened because gs is currently circling the drain. A healthy retailer will usually offer a refund just to keep customers happy.
 

Deleted member 16657

User requested account closure
Banned
Oct 27, 2017
10,198
I saw this thread a while ago and was really confused what it had to do with Fallout 76. OP posted the aftermath instead of the actual incident.

 

daegan

#REFANTAZIO SWEEP
Member
Oct 27, 2017
2,897
Yes, clearly the problem is "omg g4merz are a mistake" and not just a man-child acting like a brainless turd.

Generalization is key!

well who do you think is in here defending the dude

spoiler: they play games

Imagine not being able to get a refund. This happened because gs is currently circling the drain. A healthy retailer will usually offer a refund just to keep customers happy.

on so many levels, this is just not correct. im sure the person in question is, in the end, trying to minimize customer friction as much as possible - gs stores that are highly regarded by their customers enjoy being called out as Prestige stores, that they get to even wear on their name tag. angry customers spend less money or go elsewhere. he isn't incentivized at all to give this guy shit - the size of the hit is negligible but he upheld their policy and was certainly within reason to do so. further, there are retailers in the US that run your license for any return activity and report it to a third-party company like the way that credit card & check approvals work. you engage with their return system too often and you will get blacklisted. finally, every new games retailer in the US has a policy that they will not accept a flat out return of opened software (although some will let you swap for a different console version by the letter of their policy.) are exceptions made? of course. is this guy obligated to make an exception? no. would it have been the right thing to do from a business perspective? arguable. someone who reacted like this is not going to suddenly stop expecting special treatment in future.
 

MetalBoi

Banned
Dec 21, 2017
3,176
Their standard policy is fucked and this industry's treatment of selling a broken product is equally fucked. That's my entire point. If you were sold a vacuum cleaner that failed to work 20% of the time, you would return it to the retailer who sold it to you and get your god damned money back. The retailer would then recoup their losses from the manufacturer.

If the issue affected a large percentage of all of that model of vacuum cleaner, and it was widley known, not only would you still get your god damned money back, the retailer would cease selling the product and the manufacturer would issue a recall.

But not in this fucking industry, no. They sell you a malfunctional mess and their fans are ready and waiting to spring out and justify that bullshit with 'well you hould have just waited.'
Yep, only the gaming industry allows such faulty products to keep taking advantage of people. That's why people say it's anti-consumer, and rightly so. It baffles me to see some people defending all and everything they do.
 

Mhj

Attempted to circumvent ban with alt account
Banned
Oct 30, 2017
879
Thank God you don't have to buy it day one and have hundreds of reviews to read and YouTube streams to watch. I mean, who knew Fallout 76 was crap!? Oh wait, everyone not living under a rock.

So you are perfectly ok with stores selling broken products and refusing returns? As a customer, I'm expected to look up if the product doesn't work?
 
Oct 27, 2017
11,506
Bandung Indonesia
I hope no one in here is seriously saying that they're ok with what the dude did. It's childish and immature.

So you are perfectly ok with stores selling broken products and refusing returns? As a customer, I'm expected to look up if the product doesn't work?

At some level you do need to take some responsibility on the things that you decide to purchase, you know.

Why is it everything is always 100% black and white with some of you people.
 

HellofaMouse

Member
Oct 27, 2017
6,159
So you are perfectly ok with stores selling broken products and refusing returns? As a customer, I'm expected to look up if the product doesn't work?

yes.

gamestop's policy is not okay in any way of course, but the reason selling unfinished games is a thing is customers like this.

for preordering or buying games day 1 with 0 research, customers are as responsible as the companies. companies will f.ck people over, as much as they can legally get away with, its our responsibility to let them know it's is not ok, and the only way to do that is by not giving them unconditional money.
 

The Adder

Member
Oct 25, 2017
18,093
At some level you do need to take some responsibility on the things that you decide to purchase, you know.

Why is it everything is always 100% black and white with some of you people.
Because this shit has been pretty black and white in every industry but this one for a very very long time. No, you are not responsible for a retailer selling you a product that does not function correctly. No, it doesn't matter if that product being non-functional is widely known. If that product doesn't function on such a wide scale as for it to be thought of as common knowledge then, in any other fucking industry, the retailer would be expected to issue refunds and STOP SELLING THE PRODUCT. At which point the manufacturer would be expected to issue a recall.

But nah. Some of y'all gotta make sure you come in and defend Bethesda's honor.
 

Deleted member 18944

User requested account closure
Banned
Oct 27, 2017
6,944
ITT: People saying this dude's rage isn't justified.

If you were sold a car that broke down in the middle of the fucking highway and the maker came out and said "yeah we knew this shit was broke" and then you tried to return it to the dealer and they "nope" I too would be beyond pissed. Sucks GameStop employees gotta pick it up but its absolutely justified to be mad about being sold a broken product that they know is broken.

No developer releases a game this broken without knowing it.

Microsoft did it with MCC. They knew their MP was broken. They STILL sold the game to people without any warning at all.
 
Oct 27, 2017
11,506
Bandung Indonesia
Because this shit has been pretty black and white in every industry but this one for a very very long time. No, you are not responsible for a retailer selling you a product that does not function correctly. No, it doesn't matter if that product being non-functional is widely known. If that product doesn't function on such a wide scale as for it to be thought of as common knowledge then, in any other fucking industry, the retailer would be expected to issue refunds and STOP SELLING THE PRODUCT. At which point the manufacturer would be expected to issue a recall.

But nah. Some of y'all gotta make sure you come in and defend Bethesda's honor.

The bolded is just stupid. Point where in my post that I "defend Bethesda's honor."

Yes, Bethesda should be held responsible for creating a sub-par product, but you as a customer should also be diligent and smart about your purchase decision. If people all over the place and your prior experience with the product provider already provided you with ample example as to why you should not be buying the product if you value quality, but you buy it anyway, that is just goddamn stupidity on your part. You should held some responsibility of your own actions if you decide to just blaze through despite all the warning bells and sirens blaring all over the place.

The smart thing for a consumer to do is to inform yourself of product/services that you want to waste your money on before committing. It's why sites like TripAdvisor exist. It's why stuff like Rotten Tomatoes exist. It's why Amazon consumer reviews exist.

I honestly can't believe that advocating that people should be smarter and wiser about how they spend their money is being equated to defending a company's honor, whatever the heck that is. Be smart and responsible with your money, be diligent about any product and services that you are buying.
 
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