Can't access Resetera with my internet connection at home

Richter1887 · Nov 13, 2018

So I haven't been able to access the site whenever I am connected to my internet connection. Right now I am in the public Library and I can access it.

I have tried everything I know off from trying different browsers to turning off and on the router and I still can't access it. Yet on other internet connections I can't do so and the only way to browse the site is to use proxy (which isn't good enough because I cannot log in or change passwords or anything).

Anybody know how to fix this?

Dust · Nov 13, 2018

What pops up?

Hops · Nov 13, 2018

Do you an antivirus of some sort? Maybe the site is getting blocked by it by mistake?

Richter1887 · Nov 13, 2018

Dust said:
What pops up?

Nothing.

All it gives me is the "check your internet connection screen".

Hops said:
Do you an antivirus of some sort? Maybe the site is getting blocked by it by mistake?

I have none on my PC but even then, my other devices can't access the site.

I tried my sister's PC, my bro, my father's and my mobile. I even tried the Vita but nothing is working.

Bear and bird · Nov 13, 2018

I'm currently experiencing the same issue. All other pages work except for Resetera.

I've gotten around this by using my phone to connect my computer to the Internet, but I would prefer to not have to use up all my data.

RestEerie · Nov 13, 2018

Change your DNS to 8.8.8.8 or 1.1.1.1 and try again.

Dust · Nov 13, 2018

Richter1887 said:
Nothing.

All it gives me is the "check your internet connection screen".

I have none on my PC but even then, my other devices can't access the site.

I tried my sister's PC, my bro, my father's and my mobile. I even tried the Vita but nothing is working.

Maybe Cloudflare?

Robochimp · Nov 13, 2018

I've had the same problem with my homeowners insurance website. I've googled it and it has something to do with the broadband router or my ISP. I've never bothered fixing it, but give your ISP a call.

Richter1887 · Nov 13, 2018

Leflus said:
I'm currently experiencing the same issue. All other pages work except for Resetera.

I've gotten around this by using my phone to connect my computer to the Internet, but I would prefer to not have to use up all my data.

So I am not the only one.

RestEerie said:
Change your DNS to 8.8.8.8 or 1.1.1.1 and try again.

Thanks, will try it out when I get back home.

Dust said:
Maybe Cloudflare?

I do not have that.

Robochimp said:
I've had the same problem with my homeowners insurance website. I've googled it and it has something to do with the broadband router or my ISP. I've never bothered fixing it, but give your ISP a call.

I guess I will do that if the DNS doesn't work.

MikeHattsu · Nov 13, 2018

Here in Norway one of the big ISPs have started blocking era on their own DNS servers, seems to have started around the same time Twitter blocked era.

RestEerie said:
Change your DNS to 8.8.8.8 or 1.1.1.1 and try again.

Could try this and see if it works.

Deleted member 1726 · Nov 13, 2018

Ask your mum to unblock it.

Kenzodielocke · Nov 13, 2018

If the DNS change doesn't work call your ISP.

Richter1887 · Nov 13, 2018

MikeHattsu said:
Here in Norway one of the big ISPs have started blocking era on their own DNS servers, seems to have started around the same time Twitter blocked era.

Could try this and see if it works.

You mean Telenor? (I live in Norway)

Why the hell did they do that. Twitter too.
God damn it.

ioriyagami · Nov 13, 2018

MikeHattsu said:
Here in Norway one of the big ISPs have started blocking era on their own DNS servers, seems to have started around the same time Twitter blocked era.

Wait, what? How/Why did Twitter block ERA?

Deleted member 1726 · Nov 13, 2018

ioriyagami said:
Wait, what? How/Why did Twitter block ERA?

I think it was just the new post bots that were broken.

ldcommando · Nov 13, 2018

That twitter block is still going huh? I thought it would be solved by now.

aerie · Nov 13, 2018

I know we had another case where member who used Telenor as an ISP was having difficulties, I'd recommend contacting them if you are too. I'll report this to administration though, just in case.

MikeHattsu · Nov 13, 2018

Richter1887 said:
You mean Telenor? (I live in Norway)

Why the hell did they do that. Twitter too.
God damn it.

Yes, telenor:
https://www.digi.no/artikler/slik-s...-mot-phishing-og-andre-farer-pa-nettet/440207

https://www.telenor.no/nettvern/

Info on how to change the DNS servers to disable the blocking:
https://www.telenor.no/privat/kundeservice/bredbandshjelp/sikkerhet/nettvern/

ioriyagami said:
Wait, what? How/Why did Twitter block ERA?

Daffy Duck said:
I think it was just the new post bots that were broken.

They removed the links/posts for anybody trying to link to resetera.com or something.

Richter1887 · Nov 13, 2018

The Woods said:
I know we had another case where member who used Telenor as an ISP was having difficulties, I'd recommend contacting them if you are too. I'll report this to administration though, just in case.

MikeHattsu said:
Yes, telenor:
https://www.digi.no/artikler/slik-s...-mot-phishing-og-andre-farer-pa-nettet/440207

https://www.telenor.no/nettvern/

Info on how to change the DNS servers to disable the blocking:
https://www.telenor.no/privat/kundeservice/bredbandshjelp/sikkerhet/nettvern/

They removed the links/posts for anybody trying to link to resetera.com or something.

Thanks to both of you. Will do it after I go home.

MikeHattsu · Nov 13, 2018

The Woods said:
I know we had another case where member who used Telenor as an ISP was having difficulties, I'd recommend contacting them if you are too. I'll report this to administration though, just in case.

Looks like resetera is blocked cause it's listed in the spamhaus database:
https://www.spamhaus.org/query/domain/resetera.com

Bear and bird · Nov 13, 2018

MikeHattsu said:
Yes, telenor:
https://www.digi.no/artikler/slik-s...-mot-phishing-og-andre-farer-pa-nettet/440207

https://www.telenor.no/nettvern/

Oh wow. This explains my situation as well. I guess I'll try the DNS fix then.

Hope this gets sorted out with Telenor though.

MikeHattsu · Nov 13, 2018

Leflus said:
Hope this gets sorted out with Telenor though.

Looks like somebody at resetera needs to contact spamhaus to get it fixed.

Deleted member 3897 · Nov 13, 2018

Richter1887 said:
You mean Telenor? (I live in Norway)

Why the hell did they do that. Twitter too.
God damn it.

Wait, you have the same problem? I can't connect to ERA through my phone (Telenor) today, but wireless works.

Wtf Telenor.

Jason Frost · Nov 13, 2018

ldcommando said:
That twitter block is still going huh? I thought it would be solved by now.

I think it will never be solved with Twitter.

Richter1887 · Nov 13, 2018

fantomena said:
Wait, you have the same problem? I can't connect to ERA through my phone (Telenor) today, but wireless works.

Wtf Telenor.

Yeah it seems to be a problem with them considering the site a spam site.

Deleted member 3058 · Nov 13, 2018

MikeHattsu said:
Looks like resetera is blocked cause it's listed in the spamhaus database:
https://www.spamhaus.org/query/domain/resetera.com

Cerium not sure of y'all were already aware but this seems like the smoking gun on the Twitter front. Not sure what the appeals process is.

MikeHattsu · Nov 13, 2018

Gattsu25 said:
Cerium not sure of y'all were already aware but this seems like the smoking gun on the Twitter front. Not sure what the appeals process is.

Makes sense since it was blocked at a similar time both by Twitter and Telenor.

aerie · Nov 13, 2018

Gattsu25 said:
Cerium not sure of y'all were already aware but this seems like the smoking gun on the Twitter front. Not sure what the appeals process is.

It has been included in my report already, and is something we're investigating. The system administrators aren't available at the moment, so I can't give any more details than that.

Peru · Nov 13, 2018

I had the same issue with Telenor. Turned off their filter.

Seems to be related to spamhaus. Hopefully this will be sorted.

StarEye · Nov 13, 2018

MikeHattsu said:
Here in Norway one of the big ISPs have started blocking era on their own DNS servers, seems to have started around the same time Twitter blocked era.

Could try this and see if it works.

Telenor is using something called Nettvern, which is activated by default. I had to turn it off to make ERA work again. There's a guide on how to do this.

MikeHattsu · Nov 13, 2018

StarEye said:
Telenor is using something called Nettvern, which is activated by default. I had to turn it off to make ERA work again. There's a guide on how to do this.

Yes, I linked to it in a later post.

StarEye · Nov 13, 2018

MikeHattsu said:
Yes, I linked to it in a later post.

Yeah, that you did, missed that. Sorry.

Deleted member 3058 · Nov 13, 2018

The Woods said:
It has been included in my report already, and is something we're investigating. The system administrators aren't available at the moment, so I can't give any more details than that.

Cool. Glad to see you guys and gals are already on this.

Richter1887 · Nov 13, 2018

I just went home and it appears to be working now?

I haven't done anything and yet it works. How does it look like to people who had the problem?

MikeHattsu · Nov 13, 2018

Richter1887 said:
I just went home and it appears to be working now?

Looks like it got fixed in spamhaus.

Richter1887 · Nov 13, 2018

MikeHattsu said:
Looks like it got fixed in spamhaus.

I see.

Thanks for all the help!

MikeHattsu · Nov 13, 2018

Works again at work here now too! Guess they used the spamhaus filters as well.

Bear and bird · Nov 13, 2018

Richter1887 said:
I just went home and it appears to be working now?

I haven't done anything and yet it works. How does it look like to people who had the problem?

Same.

My day-long nightmare is finally over.

Richter1887 · Nov 13, 2018

Leflus said:
Same.

My day-long nightmare is finally over.

I know right, the feeling of relief is amazing.

MikeHattsu · Nov 13, 2018

Looks like linking on Twitter works again as well

Can't access Resetera with my internet connection at home

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