• Ever wanted an RSS feed of all your favorite gaming news sites? Go check out our new Gaming Headlines feed! Read more about it here.
  • We have made minor adjustments to how the search bar works on ResetEra. You can read about the changes here.
Status
Not open for further replies.

Ant_17

Member
Oct 28, 2017
1,910
Greece

Pancracio17

▲ Legend ▲
Avenger
Oct 29, 2017
18,786
Turns out, going physical with playstation does have its benefits.

The worst customer service.
 

chobel

Attempting to circumvent ban with an alt-account
Banned
Oct 25, 2017
1,493
Guess i was wrong.
But if it's not legaly binding then legaly he had no legal ownership of his profile and the money he put into it.

You're greatly underestimate GDPR. It doesn't matter how Sony got it or whether they own it or not, if the profile contains personal data of the OP, then Sony must provide them to him (when asked). What's personal data? "personal data is any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a home address, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer's IP address."

Games aren't personal data I think. However IP address, playing time, owned devices...etc are, and with these info has a better fighting chance against Sony, well if he wants to fight them.
 

Scuffed

Member
Oct 28, 2017
10,896
No joke I actually didn't have 2fa activated on my psn account! I checked now and saw I never did it. I have everything on 2fa or with authenticator apps but for some reason psn wasn't wtf lol. I'm an idiot but thanks to this thread I just set it up now.
 

Deleted member 19533

User requested account closure
Banned
Oct 27, 2017
3,873
People break into other people's homes and steal stuff. That's far more likely to happen than this situation. Take your pick.
This is true. But I think the larger concern here isn't just having your account hacked and being banned; it's the ability for companies to revoke your licenses. Which we've seen in a number of ways already.

This is an issue that one would think would be addressed at some point, but right now I'd say it's a looming storm. It'll get worse before it gets better.
 

wrowa

Member
Oct 25, 2017
4,373
So for people outraged, what did you want Sony to do this case and what logic do you have behind that action?

Honest question.

I want to give this person the benefit of the doubt, but their story is kind of questionable.
Ban his account from any future purchases and online gaming, but don't revoke access to the content he's already purchased.

Banning an entire account including its purchase history should be illegal.
 

MillionStabs

Member
Jan 11, 2018
511
Nope. No way

Don't take this sitting down. I would fight this shitty company to the death for that, and you should too. Don't let up until they unban you. Good luck
 

Zing

Banned
Oct 29, 2017
1,771
Finally read through this entire topic. Was curious why it was getting so many replies. I think there's more to the story than the op is letting on. There's a reason for the ban we don't exactly know.

Every time anyone, anywhere, posts one of these "ban" stories, there is always more to the story.
 

Ant_17

Member
Oct 28, 2017
1,910
Greece
You're greatly underestimate GDPR. It doesn't matter how Sony got it or whether they own it or not, if the profile contains personal data of the OP, then Sony must provide them to him (when asked). What's personal data? "personal data is any information relating to an individual, whether it relates to his or her private, professional or public life. It can be anything from a name, a home address, a photo, an email address, bank details, posts on social networking websites, medical information, or a computer's IP address."
What does that have to do with trying to remove the ban?
 

Fisty

Member
Oct 25, 2017
20,227
Every time anyone, anywhere, posts one of these "ban" stories, there is always more to the story.

Especially when the user is willing to give up and accept the ban after 2 phone calls. Who the hell give up that fast unless they know something that they aren't telling us
 

chobel

Attempting to circumvent ban with an alt-account
Banned
Oct 25, 2017
1,493
What does that have to do with trying to remove the ban?

I mistakenly clicked post reply before I finished writing my post. I added this to my previous post

Games aren't personal data I think. However IP address, playing time, owned devices...etc are, and with these info has a better fighting chance against Sony, well if he wants to fight them.
 

IMACOMPUTA

Member
Oct 27, 2017
2,534
Especially when the user is willing to give up and accept the ban after 2 phone calls. Who the hell give up that fast unless they know something that they aren't telling us
OK, so let's say the OP actually has a CFW PS3.
Do you agree with the ban now? It would still be BS to catch an accountwide ban for that. Even if it was a case of trophy hacking, you shouldn't lose access to your digital game library.
 

SDR-UK

Member
Oct 27, 2017
2,394
EDIT:
If you have the console set as your primary console, can't you still access your games without being signed in to PSN? (even if banned?)
Yes luckily! As I said earlier, I'm missing about three games that I would call out as stuff I would play in the future. Those being DMC4, Resogun and Rocket League, the latter two being tied to PS+ anyway. So I have access to a lot of my collection still, I jumped the gun on "losing everything".
 

dom

▲ Legend ▲
Avenger
Oct 25, 2017
10,453
As far as Microsoft's Policy is concerned.
https://www.xbox.com/en-US/legal/codeofconduct
A violation of the Microsoft Code of Conduct may be cause for these or other actions:
  • Automatic assignment of a new Gamertag, if you create an inappropriate Gamertag.
  • Content deletion, if you create or use inappropriate Content.
  • Restrictions (e.g., communications, multiplayer, account access) on your use of Xbox Live services, if you abuse those services.
  • Permanent suspension or device ban, if you commit an egregious violation that includes, but is not limited to: hacking, modding, profile tampering, fraud, trading or stealing accounts or Gamertags, severe racial remarks, impersonating Xbox staff, displaying nudity, repeatedly creating inappropriate Gamertags or profile content, distributing URLs to phishing sites.
  • Permanent suspension or device ban, if you try to avoid suspension with alternate accounts and/or devices.
  • Permanent suspension or device ban, if you repeatedly commit violations.
UPON RECEIVING A PERMANENT SUSPENSION, YOU FORFEIT ALL CONTENT LICENSES, GOLD MEMBERSHIP TIME, AND MICROSOFT ACCOUNT BALANCES ASSOCIATED WITH THE SUSPENDED ACCOUNT.
 

Ant_17

Member
Oct 28, 2017
1,910
Greece
I mistakenly clicked post reply before I finished writing my post. I added this to my previous post

Games aren't personal data I think. However IP address, playing time, owned devices...etc are, and with these info has a better fighting chance against Sony, well if he wants to fight them.
The problem is, Sony has the info that his profile was on a hacked console.
Not sure what the GDPR can do when that is the point to try and prove that it wasn't him but someone else.
 

Nooblet

Member
Oct 25, 2017
13,637
The problem is, Sony has the info that his profile was on a hacked console.
Not sure what the GDPR can do when that is the point to try and prove that it wasn't him but someone else.
Sony can provide him with details on where the console was logged in from, if it really was someone else then he could prove it by showing that he wasn't there...especially if it's in a different continent altogether and there were subsequent logins from both places in a short matter of time.
 

Seganomics

Member
Oct 29, 2017
1,495
My experience with playstation customer support is the reason I won't be buying any PlayStation product for the foreseeable. So bad.
 
Oct 26, 2017
3,201
Belarus
Are those companies really expect to see more people investing in their eco-systems after bullshit like this? This is ridiculous, restricting access to all your purchases should be illegal.
 

Vito

One Winged Slayer - Formerly Undead Fantasy
Member
Oct 25, 2017
16,075
And this is why I don't like digital.

You own nothing.

If this would have happened to me then I would simply make another account and play 90% of my library without any issue.
 
OP
OP
Windrunner

Windrunner

Sly
Member
Oct 25, 2017
6,500
To all those still looking for some hidden lie or inconsistency, the OP has already confessed to using the same bad password elsewhere on the Internet and to disabling 2FA. The door was wide open. OP was asking for help with this in PlayStation Era discord and I offered to post a topic for him without being prompted.

Regardless of the discussion over digital rights, if this topic can motivate a few people to enable 2FA and start using good, unique passwords then some good will have come of this.
 
Status
Not open for further replies.