I think this is a valuable conversation to have, and it's what I was hoping to get at before certain individuals started firing off their predictable accusations that people who have a perspective from within the SC2 scene probably care more about their precious video game than about women, or whatever.
The short answer is this. It's not that people who respect TB did so in total ignorance of his detractors and what they were claiming about him. (I'm certainly not unaware of it; I post on Era.) It's that if they assessed these claims carefully—where they were coming from, or what kind of blame or complicity was being pinned on him—it was clear that the bulk of negativity about him was circulated by people who, frankly, did not have the perspective or experience to understand what was a slip-up, what was a typical error of judgement like speaking too soon and having to walk it back, and what was a pattern. People had years of experience with TB, either through directly working with him in person at events or through dozens or hundreds of hours of off-the-cuff audio, and knew his body of work well enough to understand that a few verbal indiscretions, ill-advised gut reactions (sometimes amid a fog of misinformation), or genuine pattern of commitment to a kind of old-fashioned, Thatcher-hating, Christopher Hitchens northern-England leftism (which I'm not saying is a good thing) didn't make him a crypto-fascist misogynist who delighted in raising hate-mobs and telling them where to strike.
That gets lost, I think, in an environment where a public figure's opponents are only ever exposed to them by way of outrage over a selective set of transgressions, and that's the only picture of who they are. I should hope we can agree that a lot of highly public progressive figures who are popular around here, and who were targets of intense harassment, are often subject to the same kind of selectivity. I don't believe, for instance, that a given outspoken feminist with a penchant for flash-in-the-pan hashtags actually wants to #KillAllMen, but the number of miscreants who would jump on them for this kind of thing and fill up entire wikis with documentation of why this is a bad person just turns the Internet into a no-fun zone for everyone. TB's reputation was and is constantly besieged by that, even if his personal safety was far better insulated from this than most. It's not without good reason that people with broader (or indeed personal) exposure to his conduct are reliably irate at this.
(It also gets lost if you are talking about this sort of thing in a severely polarized environment where the whole "centrists are fascist enablers" line has been totally normalized. You can sift through a few posting histories from the most vociferous TB-haters in this thread and quickly see that this kind of perceived collaborationism/enablement is actually what they mean when they claim that TB directly inflicted harm on minorities or women, but you don't need to dig that deep: just ask some of them and they'll be happy to admit this is where they stand.)
And it's not that the SC2 fandom is overly forgiving. There was a span early on when viewers were arguably too zealous about writing complaints to sponsors to police the conduct of certain bad-boy players. To be clear, the SC2 world is depressingly male-dominated (as is most of e-sports, for that matter) and you do get a fair amount of your usual Twitch-chat tomfoolery and post-game raging, and I can recall a few spots of drama about front-facing media figures (including a few women presenters) that were disturbingly invasive. There was definitely some unpleasantness in the air that was stoked by shock-jock streamers like Destiny (and I was very glad to see him go and take his base elsewhere). There were conflicts and divisions but I wouldn't say there weren't standards. It was a wringer of an environment and TB himself had to overcome a lot of initial distrust to establish his stature as a unifying figure. The insinuation that he actively caused certain demographics pain was simply not in evidence. Nobody, least of all TB himself, had a problem with Mike Morhaime openly denouncing harassment from the BlizzCon main stage the year that everything went to pot.
I keep stressing the community perspective here because it's important to know that with a full view of TB's career, the accusations levied against him look narrowly and selectively sourced, and blown out of proportion by people with a rather too flexible notion of enablement and harm. (And the same, of course, goes for the many targets of harassment who also had their Internet paper trails weaponized against them in bad faith, but had fewer personal resources to deal with it.) There's a reason that everyone who knew or worked with him continues to vouch for his character.
*
I agree, by the way, that Genna's contributions have often seemed a little shortchanged by Blizzard. I don't know if she would have been comfortable with being put in the spotlight with cosmetic items (other than the Axiom branding) as she wasn't a front-facing figure—her husband was the "brand"—but I think Blizzard actually did better than usual this time around by explicitly recognizing her in the news release, specifying that this is in appreciation for "the contributions of the Bain family" and being careful not to give John sole credit for their team and tournaments. I had my eye out for this and was not dissatisfied.
Most of you probably didn't know this, but a few years ago Blizzard erred rather thoughtlessly in a commemorative video about StarCraft where they captioned Genna's name as "TotalBiscuit's wife", which I think we can all agree is a pretty stark example of sexism and undermining women's work when Genna was already well known under her own name as the manager of the whole raft of TB-branded operations and the one who ran the Axiom team. Naturally, since we're all a bunch of enabling bigots, many including myself took exception to this, and Blizzard was pressed to issue an apology and revise the caption in the final upload of the video. What you didn't see was anyone kicking up dirt about caving to social justice or radical feminism. Every one of us purported misogynists could see that this was sexism, clear as day.
*
Regardless, it's clear to me that a number of people here are speaking from an immovable, foundational assumption that TB was a flag-bearing figure in hate-mob leadership, and it's so hard-coded into their understanding of the situation that there is just no discussion to be had. And if those are your starting precepts I completely understand why you would be upset about all this, and why you might consider TB too controversial for Blizzard to memorialize tactfully and inclusively. But rather than presuming ignorance or bigotry, it might be worthwhile to consider that some of us have looked at this pretty carefully, within a wider context of his behaviour and personality and work, and see a distinct ethical separation between him and the people we should indeed be condemning as wrongdoers. It's not that his contributions to SC2 erase or outweigh whatever harms you hold him responsible for inflicting. It's that his presence in SC2 provided the context for doubting any outside characterization of him as a malicious villain.
I expect I'm shouting into the wind about this, and will not be participating further, but I hope some of us can see eye-to-eye about this without assuming the worst in each other.