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Muffin

Member
Oct 26, 2017
10,342
Tbh as band-aid fix how about expanding the sticky program? Stickying five/insert convenient number OTs or something from Hangouts to Etcetera for a week or a month or something.

Scrolling a little more is barely a negative on user experience.
 

Woolley

The Fallen
Oct 25, 2017
2,420
I just don't understand the need to keep trying to push community threads on everybody. The spotlights didn't work because people weren't interested so why double down on it?

If people want to join a community they know where to find it.
 

Rover

Member
Oct 25, 2017
5,418
If the idea was so controversial that you needed to keep a secret focus group that you are afraid of outing, a public poll really seems like a better way to havd done it.

My fear is that the "prominent members" were just hand-picked people who will confirm the biases of the admins. Not to suggest a conspiracy, because that's silly. It's more so lies to not look bad or clique-ish. You did not foresee having to answer for how this was conceived, so the explanations have gotten weirder as time goes on.

The lack of transparency on any of that process looks a lot more like damage control than trying to protect anybody from dogpiling (you have the power to lock threads and ban people after all, and harassing users is already against the rules).
 

Sweeney Swift

User Requested Ban
Banned
Oct 25, 2017
14,743
#IStandWithTaylor
I hope the admins learn four things from this:

1) those who made the decision don't understand how forums or community management works and should be fired

2) those who did not put in the work to listen to the community in the thread and went a head with this change anyway should be fired
I'm fine with this. The #Resettlers did a good thing helping migrate everyone over here

That was it. The good will from that doesn't last forever and it sucks they're still considered above everyone else, segregating us from what feels like where the real feedback is heard. I'm just lucky I thought ahead and had a noticeable amount including B---y on my ignore list, which btw today has shown people need to stop feeling afraid to use that function. It's there for a reason
 

Sephzilla

Herald of Stoptimus Crime
Member
Oct 25, 2017
17,493
The only reason people are making fun if the prominent member thing is because their salty they weren't part of some super secret club.
 

Delusibeta

Prophet of Truth
Banned
Oct 26, 2017
5,648
So uh... why not do the change they did, but have entertainment hangout and etcetera hangout sections? It'd solve the visibility problem of some communities and not clog up any forums with OTs.
A) It wouldn't have achieved the objective of the move (which was to increase activity inside the OTs since they would still be in a OT-only subforum that nobody browses) and B) it would effectively turn Etc into a Politics subforum.
 

Darryl M R

The Spectacular PlayStation-Man
Member
Oct 25, 2017
9,721
deltaplus Can you clarify to the community the level of engagement the admin and mod team is hoping to have with the broader user base when going through technical changes and design strategy?

Going forward it would be helpful for all parties to have lines of division drawn for forum changes.
 

Mediking

Final Fantasy Best Boy (Grip)
Member
That's my thing. If they were gonna make the changes which they did they should have stuck it out for a couple weeks to see how things shook down.

Bailing so fast just means no changes will ever go over well cause people will just complain, they will cave, and it'll go back to the way people are used to.

I wasn't even a huge fan of the change either, but now it's gonna be a nightmare changing anything.

Sad... but true...
 

spam musubi

Member
Oct 25, 2017
9,380
Hi y'all,

I'm here to answer questions y'all might have about the changes and the reversion. I'm on a plane flying back from visiting family so just a heads up in case I don't respond immediately (airplane wifi sucks).

For a quick tldr, you can find an overview of what happened here (https://www.resetera.com/threads/back-to-normal.66147/).


EDIT: If y'all can tag me, it'll make it easier to sort through the questions.

deltaplus

1- Why was the change announced and implemented with such a short window for feedback in between?
2- Was considering overall feedback ever part of the process?
3- What metrics were considered before trying to make the change?
4- What are the lessons learned and what will change going forward?
 

Malovis

Member
Oct 27, 2017
767
The cage didn't hold i suppose. Though there is one serious mistake that was made in all of this... Dennis was not banned.
 
Oct 27, 2017
7,466
We moved to this forum with the promise that it would be community run and very transparent. However, I think the very popular opinion these days is that it is no longer community run. This problem needs to be addressed in a civil manner without constant stifling of discussion before it gets out of hand.
It hasn't been community run ever. And any requests for transparency have always been summarily squashed or ignored. Same behavior, different URL.
 
Oct 25, 2017
12,017
I think it's too early to say at this point in time. The core of the problem remains: the common perception that Etc Hangouts is where threads go to die is still true. We wanted to experiment to see how we could bring some of these communities to the forefront and although that part did work, it had negative effects on the browsing experience for other threads. For now though, we're going to take the lessons we learned from this experiment and go back to the drawing board.
deltaplus

Can you please elaborate on this, specifically how did it work? Cause those 'dead' Hangouts are still going to get pushed into oblivion. Why wasn't this also done for the Gaming side?
 

AgentLampshade

Sweet Commander
Member
Oct 25, 2017
14,310
I think it's too early to say at this point in time. The core of the problem remains: the common perception that Etc Hangouts is where threads go to die is still true. We wanted to experiment to see how we could bring some of these communities to the forefront and although that part did work, it had negative effects on the browsing experience for other threads. For now though, we're going to take the lessons we learned from this experiment and go back to the drawing board.
If we're spitballing ideas, having a community index stickied at the top was a good idea.
 
Oct 27, 2017
5,000
I think it's too early to say at this point in time. The core of the problem remains: the common perception that Etc Hangouts is where threads go to die is still true. We wanted to experiment to see how we could bring some of these communities to the forefront and although that part did work, it had negative effects on the browsing experience for other threads. For now though, we're going to take the lessons we learned from this experiment and go back to the drawing board.
I would say the OT hangouts activity shows that there's not a lot of interest in those threads, not that their location is wrong.

Communities have moved on to Discord. The various topics that encompass the whole of Resetera can't be recreated in Discord, and therefor find success.
 

Wamb0wneD

Banned
Oct 26, 2017
18,735
ahem

Prominent members was an admittedly poor choice of words, used in passing in the original announcement. The administration has since indicated that it simply refers to a convenience sample in community threads, not a shadow council of mod favorites.

thank you
Why do you speak like a mod but have no mod tag? Are you perhaps...part of that shadow council??!
9d5.png
 

Jinfash

Member
Oct 27, 2017
4,095
Hi y'all,

I'm here to answer questions y'all might have about the changes and the reversion. I'm on a plane flying back from visiting family so just a heads up in case I don't respond immediately (airplane wifi sucks).

For a quick tldr, you can find an overview of what happened here (https://www.resetera.com/threads/back-to-normal.66147/).


EDIT: If y'all can tag me, it'll make it easier to sort through the questions.
deltaplus

I'm very uncomfortable with how the admins/mods did not create (and keep open) a feedback thread after all things were said and done. That lead to an influx of threads asking what happened that were instantly locked, which is even a worse look.

This whole (censorship-heavy) series of events sets a bad precedent, and goes against the whole message about transparency and community being at the core of the forum.

Can someone shed some light on the internal policy regarding these proposed forum changes, and more importantly, how is the admin/mod team planning on addressing feedback going forward?

I'd like to know before I continue investing more time here.
 

ArchedThunder

Uncle Beerus
Member
Oct 25, 2017
19,061
A) It wouldn't have achieved the objective of the move (which was to increase activity inside the OTs since they would still be in a OT-only subforum that nobody browses) and B) it would effectively turn Etc into a Politics subforum.
They were trying to increase visibility of less popular OTs, as of right now they are all shoved off of the front page by the popular ones. Splitting hangouts would give better visibility.
 

Sgt. Demblant

Self-requested ban
Banned
Oct 25, 2017
7,030
France
Should have at least let the US members (who probably make up the majority of members) get a chance to try out the new format.

Was it really that bad?
Hey, at least us EU people got to do something for once.
And yes, it was bad. In a how could you not have seen this clusterfuck coming kind of way.
 

Fridge Freezer

Alt Account
Banned
Jul 21, 2018
260
Seems a problem to ask members voted for by communities...about decisions relating to communities whilst ignoring general threads.
 

Nilou

Member
Oct 25, 2017
9,715
I personally didn't mind the change in the brief time I used it but it's a shame that an overwhelming majority just seemed to throw hissy fits and conjure up conspiracy theories forcing a revert. Could it have been better implemented? Sure the I like the base idea of it and hopefully one day it can return in an improved way.
 

captive

Member
Oct 25, 2017
16,996
Houston
Got to sleep, forum is under maintenance for changes.

Wake up, forum is under maintenance to reverse changes.

What happened in those few hours?
This was my experience, except it happened at 930 or 10 my time. Try to browse several times. Wake up still under maintenance.


Quit making fucking changes, just like the themes thing, just leave shit alone.
 

zma1013

Member
Oct 27, 2017
7,685
There was a problem, the declining Etcetera Community threads. I agree that the way it was announced and the idea itself weren't good, but there's definitely a problem there.

Is that a problem with how the Forums are setup or simply a lack of interest in many OT subjects and/or a lack of population to sustain so many OT threads?
 

Geode

Member
Oct 27, 2017
4,457
Should have at least let the US members (who probably make up the majority of members) get a chance to try out the new format.

Yeah, definitely. Most of us in NA and SA didn't get to experience the changes, so that means a select few (dare I say prominent members..I jest) pushed their opinions through. Anyway, what's done is done.
 

args

Banned
Oct 28, 2017
1,897
Oh another idea. Stage the rollouts of major changes that have the potential to be controversial. Or provide an opt-in beta for feedback.
 

Deleted member 45

User requested account closure
Banned
Oct 24, 2017
338
Was any of the feedback from the thread this weekend (where changes were announced) considered before the changes were implemented Sunday?

Of course. I read every single post in that thread. There was some great constructive feedback in there that we'll consider for any further iterations, should we decide to do them, although not in the near term.

I posted in the announcement thread that this was an experiment we wanted to try and evalute. There was a lot of positive and negative feedback - I don't have the exact numbers, but it was encouraging enough that we wanted to run the experiment and get hard metrics on the changes. As you can see, we quickly decided it was best to revert and so that's why we're back to the original structure.

The key thing I want to emphasize is that we be willing to experiment. Sometimes the experiments will work, sometimes they won't. But you can rest assured we're listening and quickly iterating.

One thing that this brought up is how can we run experiments more quickly without making massive changes to the entire site. We'll be thinking about how to avoid these long downtimes in the future as well to make this a bit easier on everyone.
 

Jpop

Banned
Oct 27, 2017
2,655
It felt that the change was just posturing to hide political threads from members that just want us all to be friends.

Really not thought out at all and a fucking a mess.
 

Muffin

Member
Oct 26, 2017
10,342
Is that a problem with how the Forums are setup or simply a lack of interest in many OT subjects and/or a lack of population to sustain so many OT threads?
Mix of both, there are definitely threads that just die because people lack interest in them, but there are also quite a number of OTs people just don't come across and only noticed they exist and expressed interest to post there when the update was rolled out for a short while.