I think LRG are now have so many customers that there are more and more angry people in that pool of customers. You should just not let that go onto your nerves. It's the nature of a growing business.Honestly that can be hard to see. We got a lot of positive reception from our fans and customers for our interaction, transparency, and customer service. Unfortunately, the only stuff you tend to actually see publicly are when people are upset.
Kind of a common trend entirely though. Upset people are more likely to post about it then satisfied people.
Btw. Joe, are you that guy who playes Mega Man on Switch for the LRG channel? Because of your stream i finally started to play Mega Man games. I already finished Mega Man 1 to 6 on NES and 2 on Game Boy and love the games. Now i'm a little bit sad that i skipped the games when i was a child and don't have the retail versionf of them. But thank you for finally bring me into this fine series. Now Capcom have to release a proper retail release for all of the games without download codes and lag imputs :(