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pswii60

Member
Oct 27, 2017
26,719
The Milky Way
Indonesia, many people may not know its location or haven't even heard about the country.
Am I missing a joke here? It only has four times the population of the UK.

But yes, a big part of PlayStation's truly international success can be attributed to the work they put in to each region, from customer support, to marketing, to localisation, even to deciding which first party games to green-light to cover different global audiences.
 

everyer

Banned
Oct 29, 2017
1,242
In China. Sony has the best localization support.
They help to translate a lot of games and all first party games are localized!! That's amazing!
 

patapon

Banned
Dec 7, 2017
3,614
In China. Sony has the best localization support.
They help to translate a lot of games and all first party games are localized!! That's amazing!

I also remember GOW selling pretty good in China. Can't wait to see amazing games from Sony's China Hero Project. Dying to see more of Lost Soul Aside, Monkey King and Code: Hardcore
 

Sedated

Member
Apr 13, 2018
2,598
They got good support here in India as well(centers, inr prices on store) right from ps3 days. Microsoft has caught on though this gen. The only one lagging rn with no presence is Nintendo here.

Very unfair to compare Sony which has a large network built and they're not only selling gaming consoles but other electronics as well. There are just not enough incentive for Nintendo to support these developing countries.

And though you can't even select Indonesia as country for creating Nintendo Network account, Nintendo is definitely better here at retaining the price market for used games, very nice that I can still sell my Zelda copy for full price, you can't do that with Sony games, too much discount. This not only hurts the market but gives a perception of cheapness for a game. With Nintendo, you know you'll got premium product quality not withstanding because of perceived value of their game.
How is it unfair lol? He is a consumer and is talking of his experience where he lives when it comes to gaming. Why should we consumers care about whether a company has an incentive to support our country or not?
 

RyoonZ

Banned
Oct 25, 2017
645
Am I missing a joke here? It only has four times the population of the UK.

But yes, a big part of PlayStation's truly international success can be attributed to the work they put in to each region, from customer support, to marketing, to localisation, even to deciding which first party games to green-light to cover different global audiences.

Self deprecating
 

darkwing

Corrupted by Vengeance
Member
Oct 25, 2017
15,062
yeah Sony is the only console manufacturer here with official support
 
OP
OP
texhnolyze

texhnolyze

Shinra Employee
Member
Oct 25, 2017
23,297
Indonesia
Btw I never thought a country with 100m people would be classified as 'small' unless there are two tiers US, Europe, Japan and everyone else.

Indonesia is a big country, I don't think it's the best example.
What I mean is in terms of audience and potential revenue. Gaming is a niche hobby here, and most people who do still prefer to pirate their games. I think Indonesia is more or less comparable to Brazil here.
 

ghostcrew

The Shrouded Ghost
Administrator
Oct 27, 2017
30,424
Sony absolutely nail it worldwide where other platforms drop the ball or prioritise. They're truly a global brand and the de facto console maker in some countries.
 

CaviarMeths

Avenger
Oct 25, 2017
10,655
Western Canada
This has been the case at least as far back as the PS2. Excellent presence in smaller and developing markets. It's a large part of the reason for their long-tailed generations and just massive worldwide shipments.
 

freeradical

Member
Oct 27, 2017
514
So anyway. Indonesia, many people may not know its location or haven't even heard about the country. It's such an insignificant country especially when it comes to console revenue. Despite that fact, Sony reached out to us and give us full support on everything.
260M population is hardly insignificant. Sony reached out??? Sony is a smart business and knows which markets to put their money into. There is nothing philanthropic or missionary in their product releasd in your country.
 

Soprano

Banned
Oct 28, 2017
990
Playstation is not a world wide brand by chance. It's one of the reasons why they always sell so many consoles. PS3 proved that. Supporting these countries pays off.
 

cheesekao

Member
Dec 1, 2017
2,802
You're not wrong OP. My country doesn't have the biggest console gaming scene but only Sony has official presence here whereas MS is near nonexistent and Nintendo stuff goes through third parties.
 

psilocybe

Member
Oct 27, 2017
1,402
The credit card support for my country is terrible. They charge in USD, but show the price in local currency, which is not acceptable for many banks.
But at least there are gift cards. Better than nothing.

I like the way Nintendo does. I had to make a US account, but it is easy to pay in USD with my credit card.
Now, Steam is the best. They have a ridiculous amount of payment methods. And you can get keys somewhere else as well.
 

Arthands

Banned
Oct 26, 2017
8,039
Sony is a multinational conglomerate so its unfair to compare it to Nintendo, who is a significantly smaller company and have to rely on companies like Maxsoft to help them.
 
OP
OP
texhnolyze

texhnolyze

Shinra Employee
Member
Oct 25, 2017
23,297
Indonesia
Am I missing a joke here? It only has four times the population of the UK.
Just like I said in my previous post. Population doesn't equal revenue.

260M population is hardly insignificant. Sony reached out??? Sony is a smart business and knows which markets to put their money into. There is nothing philanthropic or missionary in their product releasd in your country.
Yes, they reached out. If it's that easy Microsoft and Nintendo would've done the same.

Finally some data, but sadly this is not quite accurate. F2P and mobile are the biggest revenue generator here in the region (SEA, not just Indonesia), not premium console/PC gaming.
 

potatohead

Banned
Oct 28, 2017
3,889
Earthbound
Sony has always put the most resources into smaller and developing markets or non traditional ones like Mexico Brazil India and other Asian countries
 

dex3108

Member
Oct 26, 2017
22,836
Compared to support on PC it is till bad. My country for example is not supported at all. Closes supported country is Croatia. And i had to make US account for example. And they are not expanding.
 

hussien-11

Member
Oct 27, 2017
4,315
Jordan
Playstation has been supportive for the ME region for a long time now, their games are fully localized to Arabic too.

I said it before on this forum; when people say that Playstation is just a more popular brand than the others, I point out (why) they are popular worldwide and how big their efforts actually are. they work hard, they acknowledge every market and they want their platform to be available for all gamers no matter where they are.

they are not my favorite, but they deserve all the success.
 
Oct 25, 2017
4,845
One major problem with Sony, especially their European branch, is their desire to censor games for no reason. Their latest censored game is The Last of Us, where its multiplayer mode (not single player for some reason) is missing gore. It was also done for NO REASON AT ALL, the game is still rated 18 which is the maximum. We have fucking GTA5 uncensored, what's with Sony's censorship love? The original God of War was also censored so that the guy in a cage you have to sacrifice was replaced with a generic monster. God of War is also rated 18, so that's another case of censorship for no reason whatsoever.

The worst case of Sony censorship is Twisted Metal Black, where the EU version of the game is completely worthless as it's missing the ENTIRE STORY MODE.
 

Faria

Member
Jan 26, 2018
360
You don't need another account to purchase digital goods on a different store on Xbox. It's fully region free, and you can change the store location you purchase from right in the console settings. All on one account.

You can have all sorts of different currencies, too. You have a digiwallet for each.
 

Moai

Avenger
Oct 27, 2017
445
Chile
not really, at least in my country (chile) they closed all their physical stores. maybe what OP says is true for big markets.

edit: also what the poster below me says, their support in latin america is abismal.
 

Terror-Billy

Chicken Chaser
Banned
Oct 25, 2017
2,460
Their costumer service sucks here in LATAM. Nintendo's is equally mediocre while Microsoft's is top notch. Everything else you mention is even between the 3 companies. We even got Zelda with a local dub.
 

gordofredito

Banned
Jan 16, 2018
2,992
Switch though is a system that could perform well in those countries as well.
I don't know about that, Nintendo are headstrong in elements where Sony and Microsoft aren't.
The eshop is a fucking scam in Mexico for example. Nintendo's first party games are $80usd here while MS and Sony's are $60 but constantly on sale, Nintendo? Never. And when selecting countries in their website, you couldn't choose Mexico until like 2014 lmao
I think they have a looooong way to go, but people in the US think Nintendo already supports other countries as much as they support America.
Their costumer service sucks here in LATAM. Nintendo's is equally mediocre while Microsoft's is top notch
Microsoft banned me from using my email and Xbox Live because when I lived for 3 months in the UK because I signed in with my account, that is literally all I did. I will never forgive Microsoft for that. Had to make another email account, a gmail account
 

Starlatine

533.489 paid youtubers cant be wrong
Member
Oct 28, 2017
30,537
both sony and microsoft are weak in my country, but microsoft tries harder to be less shitty. making their consoles here helped not buying a new console require you to rob a fucking bank like every new playstation did. still not great support, but better than Sony

nintendo doesnt even fucking try. its a ghost
 

ApeEscaper

Member
Oct 27, 2017
8,726
Bangladeshi
Nintendo is likely to expand in these markets with the Switch. Their last really successful console was the Wii...they werent able to sell the WiiU to the western audience or their home market - no way in hell it would have succeeded in even smaller markets.

Switch though is a system that could perform well in those countries as well.
You forgot about 3ds? This is a poor excuses really reaching to defend them
 
Oct 25, 2017
2,259
Should mention Xbox has the biggest following around Mexico due to having a factory in Brazil and therefore avoiding the extremely high import taxes - it's why Gears and Halo get tons of love there.

Sony gets around for sure, particularly in the Asia/Europe part of the world more than anyone else.
 

D.Lo

Member
Oct 25, 2017
4,348
Sydney
Sony is a huge worldwide electronics company. They traditionally sold devices immune from piracy (Eg TVs) and so spent most of last century setting up worldwide physical distribution networks anywhere with an economy that could afford it. They later also sold media goods (CDs and movies) so were into media is countries that paid for it too, though to a lesser degree in counties with weak copyright protection.

It's a structural advantage Sony had from day 1 in the business over much smaller, boutique companies like Nintendo and Sega. They used their clout and existing networks built over 70+ years which were not built for games but just had a new line added in the 90s. Nintendo and Sega were still mostly using sub-distribution and/or were in the process of setting up regional offices when Sony swept in.

No way Sony would do it otherwise, Indonesia was legendary for pirated PS2 and DS games, just like China Russia and South America were for pirated Famicom games in the 80s/90s. I guess now in a more solid era of DRM they can use the previous exposure to support new paying consumers though.
 

Serious Sam

Banned
Oct 27, 2017
4,354
Really, OP? Indonesia is only the 4th most populous country on the planet. As someone who lives in actual small country this thread annoys me. I'm glad Sony has good support in your country but thread title makes it sound like you are talking on behalf of actually small countries, you know, Latvia, Estonia, Lithuania and such. There is pretty much 0 support in such countries, often you can't even choose it in settings when setting up a console for the first time.

So no, I 100% disagree OP, Sony doesn't have great support in small countries.
 

Nakenorm

"This guy are sick"
The Fallen
Oct 26, 2017
22,524
More Sony games are translated to Swedish than Nintendo games (they never are). Seems a bit inverted. Some games like Ratchet even have Swedish VA (which I personally hate, but still), while others like Uncharted have Swedish subtitles. Zelda, Mario? English.


Hah yeah, I played through Resistance, 2 of all games, dubbed in Swedish. Was hilarious.
 

jstevenson

Developer at Insomniac Games
Verified
Oct 25, 2017
2,043
Burbank CA
I'm literally visiting Southeast Asia today with PlayStation, so yeah, this checks out, and Sony has done a terrific job across many emerging markets in both investing in and growing them. This advantage is particularly stated in Europe, as many on Era know all too well.
 

Kolx

Member
Oct 25, 2017
8,505
Really, OP? Indonesia is only the 4th most populous country on the planet. As someone who lives in actual small country this thread annoys me. I'm glad Sony has good support in your country but thread title makes it sound like you are talking on behalf of actually small countries, you know, Latvia, Estonia, Lithuania and such. There is pretty much 0 support in such countries, often you can't even choose it in settings when setting up a console for the first time.

So no, I 100% disagree OP, Sony doesn't have great support in small countries.
Indonesia is small when it comes to gaming which is what op meant. They have a much better support than the other 2 not just there but in quite a few countries as evident by the replies in this thread.
 

AlexxKidd

Banned
May 23, 2018
520
Really, OP? Indonesia is only the 4th most populous country on the planet. As someone who lives in actual small country this thread annoys me. I'm glad Sony has good support in your country but thread title makes it sound like you are talking on behalf of actually small countries, you know, Latvia, Estonia, Lithuania and such. There is pretty much 0 support in such countries, often you can't even choose it in settings when setting up a console for the first time.

So no, I 100% disagree OP, Sony doesn't have great support in small countries.

Yet you've heard from many people in this thread who not in Indonesia but in smaller countries the exact opposite, in some cases where the two other company's offer nothing at all. Furthermore, Indonesia is populous but it is a POOR country. Japan is small but it is a BOUNTIFUL country. That is what the OP means, many companies ignore Indonesia. Size does not dictate the wealth of a country.
 

Henrik

Member
Jan 3, 2018
1,607
Taiwan is a special case where the competitors have bailed out and Sony has aggressively expanded. I remember Xbox LIVE group from 360 days but for some reason MS gave up on Taiwan after 2015. Sony started up PlayStation DNA last year before the E3 week. Well known live bloggers are running PS DNA and have PSGF (PlayStation Gaming Festival) every August now since last year to grow the PS community in Taiwan.

Sony is pushing the marketing very aggressive.

Aren't Japanese goods banned from China and Korea since WW2? Curious to see Nintendo/Sony's presence there.
That was removed in China last year (or was it 2016).
 
OP
OP
texhnolyze

texhnolyze

Shinra Employee
Member
Oct 25, 2017
23,297
Indonesia
not really, at least in my country (chile) they closed all their physical stores. maybe what OP says is true for big markets.

edit: also what the poster below me says, their support in latin america is abismal.

Yup, the Store doesn't even have local currency, everything is on US Dollars and at least 25% more expensive than the US Store. It's worthless.

Damn, these sound disheartening. The fact that there's a chance that they might close all of their stores here is a bit concerning.

Hopefully, business will keep on thriving over here, and things can get better in other parts of the world as well.
 

Komii

Member
Oct 26, 2017
12,555
Nintendo fucking hates Brazil.

I wish i was joking but I'm not. We just got a legal way to purchase games digitally on eShop even tho the Switch has been out for a while. The eShop only works through a web browser and you buy digital codes to use on the switch app. There's no store app. We buy codes for games we know as there is no way to see how the game is in the console, like ps4 and xbox do, you can't buy games through the console. At all.

Phisical games are not an option either. Nintendo left Brazilian market so now if you want a nintento switch you need to go through grey market, which ranges from using retailer sites to buy from smaller stores to stright up craiglist bs. Like having to go to the reseller's house to grab the game or buy it in stores in shady looking places.

Prices are all over the place because of that, I've seen 400BRL octopath traveller copies(that's about 105USD). eShop prices are reasonable but the system is so convoluted some of these resellers sell it at an unfair price(230brl on the eshop turns into 270-300brl on the reseller fot the digital code). They straight up don't care.

Sony has been amazing, third parties know we have a huge market so there are a lots of localized games, some even including dubs. Bamco games that have animes like Saint seiya go through the hassle of getting the original dubs for the localization, though that franchise in particular was pretty huge here so i get why lol.

Prices are all over the place, but you can buy games in any major retailer with no problem and you even get the worldwide releases in time.

Eshop first parties have ok prices, some third parties have high prices and idk why, sometimes you can get a phisical game copy cheaper then digital lol, but honestly, I can't complain because that means you usually have options availble and the sales happen pretty often.

I can't say much about Microsoft, but it had a huge presence in the 360 days so I guess they are still nice, or at least on par with sony D:
 

blackthone

Member
Oct 27, 2017
129
Seoul, South Korea
Aren't Japanese goods banned from China and Korea since WW2? Curious to see Nintendo/Sony's presence there.
Korean here. What actually banned was pop culture products. The ban lifted in late 90's. Before that, local chabols like Samsung or Hyundai imported North American version of consoles. SCE officially released PS2 in 2002. This ban contributed South Korea to become a PC centric country.

Microsoft and Nintendo's efforts in South Korea is pretty weak compared to Sony. Heck, Nintendo still don't localize Switch OS in Korean and it's been released past half a year!

Sony's effort is the strongest of the three. They tend to care more 'core' audiences and localize much more games. Nintendo is trying to make business with casual customers. And sales are reasonable. Microsoft is... practically nonexistent.
 
Last edited:

Kaji AF16

Member
Nov 6, 2017
1,410
Argentina
Not in my case (Argentina). Both Sony and MS are equally bad.

Yup, the Store doesn't even have local currency, everything is on US Dollars and at least 25% more expensive than the US Store. It's worthless.

I´ll agree with my fellow argentinians: in our country (which is something of a mid-tier market; 27th in the global revenue ranking in the recent Newzoo list) Sony is more popular but doesn´t have significant advantages over the competition. It could be argued that the Xbox Store prices in the local currency (pesos) are usually more convenient.