Thank you for using the dedicated Gamestop forum, ran by ResetEra.
We are sorry to hear you may have the wrong product, but please, rest assured as we'll escalate this to our escalation team...
...after a 7 - 10 working day, where we pretend to call you back, give you two rings, then reschedule the call for another day and don't do anything about it.
Alternatively...
Take it to our local gamestop instead of using our forum and get your shit done.
Thank you for using the Gamestop approved Reset Era help page.