You know you can still be condescending in both public forums and AMAs, right?
Like being open to receiving questions and comments doesn't also mean please condescend to me
So any feedback from amateurs to professionals should be considered condescending?
Writing and game development is in no way a "science" and is far away from being perfected since its still a medium in its infancy. The person being condescending was price as a professional towards a fan/amateur
As a developer and artist I receive feedback on a daily basis and it is one of the cornerstones of my profession that makes sure it drives me to improve myself every step of the way. This goes with feedback from fellow professionals or the fans of the games we make. Everybody has valid input and the feeling of collaboration between professional and amateurs/fans is what makes game development such an amazing profession.
In this case, what you could hope as an interesting opening to a great discussion on writing on mmorpg's (especially after an AMA) which could have inspired other writers in the field to take part in and might have resulted in some very interesting insights, instead turned sour because apparently feedback or any form of open discussion was not warranted. This is the most disturbing thing for me, seeing a professional acting this way towards an amateur and fan of her work who has his own two cents to share on a public forum like twitter. Its baffling and honestly unprofessional behavior.