I still remember the rumor going around that these icecream machines never get cleaned because its a pain and that's why they break down so often. I remember someone writing into the bombcast saying they have found tons of dead bugs gunking up the works when they tried to repair a broken one, not sure how much truth there is to the storyI always made the assumption that the workers just never wanted to make them. Why else would McDonalds even offer these items, if their appliances to make them suck and never seem to get fixed/improved? Just a waste of everyone's time and if they really were "broken" that often, remove them from the menu since you are just wasting food product at that point :/
They're a franchising company so most restaurants are individual companies or grouped in small clusters belonging to the same person. So the ones in poorer areas are probably poorer themselves just because there's less money going around in the area.Did not expect this to turn into a race conversation. I'm assuming Mcdonalds in black/low-income areas would have more broken ice creams machines because they've been allotted less funds than the ones in white/more-affluent areas?
Apparently, there's a perfectly good adequate reason that McDonald's ice cream machines seem to be broken almost more often than they're working. They're not broken.
Turns out, the soft serve machines must go through a laborious cleaning cycle that can last hours. The process isn't simply wiping down the machine, but involves an 11-step process that includes using a sanitizer/warm water mix to clean seven removable parts. There are also two irremovable parts that must be scrubbed for at least 60 seconds, before the entire outside of the machine is wiped down with a sanitized towel.
During this labor-intensive process, the machines are unable to serve up any frosty goodness and if the crew is busy serving customers, cooking food, or cleaning other parts of the restaurant, the machine sits unassembled and inoperable. Also, if they've just cleaned and reassembled the machine, some employees claim there's a good chance they'll tell customers it's down, just to avoid going through the process again. Can you really blame them?
Read More: https://www.mashed.com/135144/the-r...s-always-seem-to-be-broken/?utm_campaign=clip
I still remember the rumor going around that these icecream machines never get cleaned because its a pain and that's why they break down so often. I remember someone writing into the bombcast saying they have found tons of dead bugs gunking up the works when they tried to repair a broken one, not sure how much truth there is to the story
The ice cream makers were by far the worst things to clean/maintain at the end of the night. I'd of pretended they're broken if I could.
edit: Grill traps after breakfast were the 2nd worst, though way easier.
It might be the dollar figure for placing one ice cream order at every different McDonald's location.Why does the amount of the order need to be so high to determine that the machine is broken?
~13700 locations, one order per location.Why does the amount of the order need to be so high to determine that the machine is broken?
It might be the dollar figure for placing one ice cream order at every different McDonald's location.
Well, sounds like this might be the case! Too bad a company with all that money couldn't have come up with an easier-cleaning machine.
There's just so much you can simplify when the machine involves very sticky dairy based liquid.
Also I don't think I'd ever trust ice cream from Mcdonalds after working there. I trusted my place since i worked there personally so I saw the upkeep on it was good, but that thing gets nasty very quickly if it isn't maintained. I can't really trust any random McDonalds that they're cleaning it well and regularly.
I worked at McDonald's and let me tell you this.
The ice cream machines is a really complicated piece of machinery that cost about $20k and they require bi-weekly cleaning/maintenance that take up to 5 hours to do properly and small things like a misplaced gasket will cause the machine to not work. It is most likely that; you ordered the ice cream when the machine was down for maintenance/cleaning or the guy doing it was new and messed up something when cleaning it.
Edit. They ice cream machine has an internal clock and sensor that if the machine is not cleaned every 15 days it will stop working until it's cleaned.
I worked at McDonald's and let me tell you this.
The ice cream machines is a really complicated piece of machinery that cost about $20k and they require weekly cleaning/maintenance that take up to 5 hours to do properly and small things like a misplaced gasket will cause the machine to not work. It is most likely that; you ordered the ice cream when the machine was down for maintenance/cleaning or the guy doing it was new and messed up something when cleaning it.
Are they that much different than other fast food places though?
There's just so much you can simplify when the machine involves very sticky dairy based liquid.
Also I don't think I'd ever trust ice cream from Mcdonalds after working there. I trusted my place since i worked there personally so I saw the upkeep on it was good, but that thing gets nasty very quickly if it isn't maintained. I can't really trust any random McDonalds that they're cleaning it well and regularly.
I see that often on the internet, but is that a US only joke? Not that I eat a lot of ice cream at McDonald, but never heard anyone having trouble here (Canada).
McDonald's have a secret ocean base.
~13700 locations, one order per location.
So is corporate racism the reason I can't get a McFlurry at 2:00am? I always hated how they just stopped serving ice cream past 11:00pm.
I get it needs cleaning, but I swear at one point I got some cones late at night years ago.At the end of the night the machines are cleaned or new ice cream juice is added which means it hasn't had time to freeze properly yet.
At the end of the night the machines are cleaned or new ice cream juice is added which means it hasn't had time to freeze properly yet. If I remember correctly on non cleaning nights the machine heats up the mixture to kill any bad stuff, so it's inoperable during that time.
Given this, someone should easily be able to calculate the amount of out of service machines above the expected baseline.