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Xbox Elite Wireless Controller Series 2 |OT| Everything Else is Child's Play
- Thread starter digitalrelic
- Start date
Does it stick and stay pressed or something else?
Keen to understand the common issues so can start the testing/returning when it hits.
It feels a little spongy and 10-20% of button presses don't register
This whole situation is just embarrassing. You can get a brand new Xbox (which includes a regular controller) for less than the cost of this thing, and the vast majority of them are defective.
In my experience, they're very responsive provided that you press the buttons firmly. Press them lightly and who knows? While it wasn't a 10% failure rate, I dropped inputs frequently. Simply doesn't happen on any of my other controllers.
I got mine a few weeks ago. The A button got stuck a lot, but after a while it's working perfectly. Fingers crossed!
PS: Lot 1936.
PS: Lot 1936.
Yeah, the button functions if I press hard. It's not an issue I've ever had with a controller in 30 years of gaming.
Got my controller today from the Microsoft Store after placing an order on Jan 10 and it was out of stock. Lot number is 2002 so this looks like a new lot. I'll do some testing tonight and report back
I'm curious to know why people are buying extended warranties. When I registered my controller, it came with a 2 year vs the usual 1 year. I guess I can see if people want more than 2, but I was pretty impressed with them giving 2 years for no additional cost.
edit: nvm. Not sure what I saw that day but it's definitely only 90 days showing now. So now I see why, my bad.
edit: nvm. Not sure what I saw that day but it's definitely only 90 days showing now. So now I see why, my bad.
Someone made a video on this missed input thing that I have seen in every single controller of mine. It is not exclusive to bad controllers, I believe each controller has this, if you look for it.
www.reddit.com
Pls consider this when purchasing.
Reddit - Dive into anything
www.reddit.com
Pls consider this when purchasing.
I also see more and more reports by buyers complaining that the RB/LB are registering inputs multiple times on a single press. One of the best performing Fortnite controller pro's Unknown1x just switched back to a V1 because of this issue, with one of the top European players saying he had the same issue and switched to Scuff. This was after Unknown initially already went through a lengthy process of finding a normally functioning one.Someone made a video on this missed input thing that I have seen in every single controller of mine. It is not exclusive to bad controllers, I believe each controller has this, if you look for it.
Reddit - Dive into anything
Pls consider this when purchasing.
https://mobile.twitter.com/UnknownxArmy1x/status/1228838482099015681
One Reddit user disassembled his/her controller and said he/she kind of fixed by taking a out a piece between the little switch and the button. However, I think it's not necessary to say this shouldn't be something you'd have to do on a $180 Controller, nor am I a sure this won't cause other issues in the future.
Back in November I promised my V1 to a friend by the end of February. Even when I returned my Series 2's I thought 'no way they won't have it fixed by then,' but I'm starting to get worried. Especially since there hasn't been any update by them or reports by press outlets.
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I see. Damn. Yeah I also do not want to mess with this thing on my own. Like you said, I should not have to for $180.
I e-mailed some people at MS (Phil Spencer and David Prien, the latter who apparently designed this thing) I got an e-mail the day after from someone for a higher level of Customer Service I guess.
I been through the entire thing and now they want me to send in the thing for a specialist to look at. I don't understand why because 99% of these controllers act this way. I dont think she really understands what I am trying to say, but I'll just go along with whatever can potentially get me my money back cause this thing frigging sucks.
Someone made a video on this missed input thing that I have seen in every single controller of mine. It is not exclusive to bad controllers, I believe each controller has this, if you look for it.
Reddit - Dive into anything
Pls consider this when purchasing.
Thanks for posting this. I couldn't tell if I was being paranoid or not about missed inputs when playing with my controller; but while my issues are not as bad as this video, I'm definitely missing them with my A, especially in the down-left motion, compared to my regular X1 controller.
So what does someone in my position do? I bought the 3-year warranty at the Microsoft store, but I don't feel like going through the rigmarole of exchanging them in hopes of getting lucky. Do I just hang onto this thing until I hear reports of these manufacturing issues actually getting resolved? Will the warranty cover me in that way? Right now I've only had the controller for about 3 weeks...
Edit: decided to return it for a refund, I'll wait until when (if) these issues get sorted out. Thankfully it was all hassle-free at the MS Store.
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After watching the video on the A button input, I decided to go ahead and check mine. Sure enough, my A button does not detect input at a certain angle. I still have my receipt from Walmart when I bought it in early November. Do you think they will still take it back, or will I need to send it to Microsoft?
Anyone run into the left stick click feeling off over time? I've been putting some amount of hours into a few shooters, and I'm finding the left click to feel mushy or soft. Compared to the right stick, which doesn't see nearly as much use in most of the games I've played, it doesn't really make any kind of clear, audible clicking sound. It still seems to register an input, but I really can't tell when it does versus when it doesn't.
In a game like Modern Warfare, where clicking the stick twice makes you sprint faster, I'm finding that harder to activate than I did maybe a month ago.
In a game like Modern Warfare, where clicking the stick twice makes you sprint faster, I'm finding that harder to activate than I did maybe a month ago.
Ouch. I think I might ask for a swap come next week then. Doubt it'll magically fix itself over the weekend, but I think I still rather a few games over the weekend with a slightly busted Elite controller than a regular one.
At this point, I feel like I should have two of these things already, just in case something like this happens. I can already sense the replacement unit will have some quirk of it's own.
Okay so I went to Walmart today, and they told me that I could not get a refund but they would exchange my controller for a different one . They ended up not having another controller in stock so I left.
I decided to try a different Walmart and its a good thing I did. They gave me my money back no questions asked, even though I bought this thing in November and was way out of the 30 day warranty for electronics.
I absolutely love this controller, and it sounds like I might have even had one of the better ones after reading peoples issues across the internet. That being said, I expect my A button to register its input no matter the direction I press it.
Now I plan on waiting for a new batch of controllers to be manufactured with all the fixes in place. I will verify this by making sure the lot# is good with the new batches. I will probably purchase it from the MS store along with the 3 year warranty.
Its really gonna suck to go back to my OG controller after this beauty.
edit - I just realized I forgot to take my headset adapter off the controller. :(
I decided to try a different Walmart and its a good thing I did. They gave me my money back no questions asked, even though I bought this thing in November and was way out of the 30 day warranty for electronics.
I absolutely love this controller, and it sounds like I might have even had one of the better ones after reading peoples issues across the internet. That being said, I expect my A button to register its input no matter the direction I press it.
Now I plan on waiting for a new batch of controllers to be manufactured with all the fixes in place. I will verify this by making sure the lot# is good with the new batches. I will probably purchase it from the MS store along with the 3 year warranty.
Its really gonna suck to go back to my OG controller after this beauty.
edit - I just realized I forgot to take my headset adapter off the controller. :(
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So I bought a new one today. Tried 3 at the store, all from newer lotnr's (>2001) and this one was the only acceptable. It still has the harsh sound when putting the triggers on the shortest stop which really irritates me, but apart from that and a "loose" right stick it's ok I guess. At least no sticky/unresponsive buttons or a lot of drift right out of the box.
The reason I bought one now is that I promised my V1 to a friend a long time ago and he was really disappointed last time I saw him and told him he couldn't yet have it. I guess I am now just going to go from controller to controller every two weeks until I can find a perfect one.
The reason I bought one now is that I promised my V1 to a friend a long time ago and he was really disappointed last time I saw him and told him he couldn't yet have it. I guess I am now just going to go from controller to controller every two weeks until I can find a perfect one.
This gives me hope that I can find one with responsive buttons!
I send a video of how mine misses A buttons at a certain angle when I was denied a refund and offered another repair option even though I've had 8 of these in hand already. Someone else on Reddit was given a refund so I think I should be given one too. I've been at this for 4 months and I am done with it.
Edit: Finally got offered a refund so I can get out of this mess. Took way too much time already.
Edit: Finally got offered a refund so I can get out of this mess. Took way too much time already.
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If it's any help, I am now on my 13th, yes I tried 2 more since my last message here as the one I was almost satisfied with developed drift within a couple of days. The only issue this one has is a slightly grindy feeling when squeezing the right trigger on the shortest stop. The rest of it is fine (Lot nr. 2003).
It's crazy I had to go through all this trouble since it released in November, but all of the newer controllers I tested (Lotnr > 2001) had only small faults (out of the box). I notice them because I've now tested so many, but most people will probably find some of the faults acceptable. Mind you, I don't think they should for 160-180 dollars, but some still will.
I still want to change this one due to the grindy feeling, but since it's the best one I received and all of the ones I tested had this issue to some extent, I'll keep it until it gets worse, or until it starts to develop other problems, like the drift mentioned above.
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I got one a few weeks ago from Amazon and it has been 100% fine!
Good to hear, thanks you two. Honestly I'm used to a bit of jank - my original Elite Controller has always had some slight drift on the right stick in games with high sensitivity, namely - so as long as my controller isn't too bad, I don't think I'll mind it too much. I was just worried about all the talk of the A button not registering, etc. Fingers crossed that GameStop ships me one of the newer units and it doesn't have too much wrong with it.
Just returned mine to costco. A+B buttons don't register when pressed at certain angles and it will sometimes disconnect for 30 seconds before reconnecting. Its a really great controller, but for $160, those issues shouldn't be there. I'll try it again when SX is released. Shout out to costco for letting me return it 5 months later, they have an awesome return policy!
Just bought mine today 😬 from the online Microsoft Store just to be safe, as I heard that they are a bit better fixing and replacing Elite controllers with issues...
This is easily the most "money VS known build quality risks VS need" thing that I have ever bought...wish me luck...
This is easily the most "money VS known build quality risks VS need" thing that I have ever bought...wish me luck...
Good luck but they arent really any better fixing and replacing these, I have spoken to several people that have had 5+ of these including myself having had 8. I have had controllers send to me that were worse than the ones I had before that. You will not get around the issue of A not registering input at certain angles, every controller has it. I hope it will not bother you, but it did for me.
Hopefully it will work properly outside of that one and you can enjoy using it atleast.
Yes, I'm aware of the A button issue (I've been checking this thread almost weekly) and should have mentioned that I am hopeful that with the way that I hold a controller, I'm hoping it won't bother me as much, but no way to tell until I have tried in a bit unfortunately 😓
Hello! I have a question.
I'm probably going to pick up one of these in the next couple of weeks, but I use the tall domed stick for my right stick on my current Elite, and after watching some videos, I see that the series 2 doesn't come with one. Does anyone know if there are any good quality third party replacements out there that can replicate my current series 1 experience?
Also, are the bumpers more hardwearing? I've already fixed my LB once, and it's recently broken again :(
I'm probably going to pick up one of these in the next couple of weeks, but I use the tall domed stick for my right stick on my current Elite, and after watching some videos, I see that the series 2 doesn't come with one. Does anyone know if there are any good quality third party replacements out there that can replicate my current series 1 experience?
Also, are the bumpers more hardwearing? I've already fixed my LB once, and it's recently broken again :(
The Elite 2 has a tall stick. I'm not sure it's the one the Elite 1 had though!
This is what it looks like!
As for the bumpers, mine are absolutely fine! Have zero experience with the Elite 1 though.
After using it for 3 months, I can say that I am waiting for Dualshock 5. Paddle buttons were better in the previous version. Even if you attach the old paddle buttons, there is a delay due to their slots. Its ergonomics is also not good enough.
I'm disappointed.
I'm disappointed.
The Elite 2 has a tall stick. I'm not sure it's the one the Elite 1 had though!
This is what it looks like!
As for the bumpers, mine are absolutely fine! Have zero experience with the Elite 1 though.
Thanks, but it's specifically the domed tall stick I'm after - from what I've seen, the domed stick that comes with the Series 2 is short.
As for the bumpers, the Series 1 has the same issue that the original standard controllers have, in that they just have a plastic pivot piece that will just eventually snap. It might be that they fixed this with the newer standard controllers anyway.
So my launch Elite 2 is now going in my premium trash can. My RB/LB buttons double click the majority of the time and the worst part is it's been doing it since I got the controller I just didn't know it was the controller. I only ever saw the double clicks happen when moving tabs on the Xbox menu and I chalked it up to a bug in the OS code since I am in the preview program. Now its gotten worse to where it's interfering with gameplay and it's just not worth using. Now there are way more important things going on in the world right now and replacing my controller isn't close to being one of them, but I figured I can't wait any longer to at least try. Comparing this experience to the ones I had with my Elite 1 is night and day. With my Elite 1 they acknowledged the issue and I paid shipping for a refurb controller and I couldn't have been happier and this was almost 9 months after purchase. This time I was told that they know of the issue with launch Elite 2 controllers but it was my fault for not reporting sooner. I guess it is my fault but it was also strange for support to say they acknowledge the issue Iam having as a manufacturing issue and just not care. It was suggested to me that I remap the RB/LB buttons to other buttons which was kind of insult to injury as anyone who buys this controller isn't expecting to have to do that. So now that my sob story is out there I just wanted to ask am I alone in this or has this issue shown up on people who didn't even know it was an issue till it's now too late? I am also not suggesting to not buy this controller since it's awesome, but I will suggest to check EVERYTHING when you get one. I unfortunately will not be buying another one
I feel like you're leaving out important details as to why it's not being sent in for repair.
I general it sounds like you have awful luck to have this as well as issues with the launch series 1.
i can confirm that the dome stick is a short one (that's the one I use as on the right stick). There's also a grip texture on the dome, don't know if it was already like that with V1.
The Elite 1 issues were pretty widespread and as for the Elite 2 I was told by support that its past the 3 month warranty and as the support tech put it "he wishes I could have realized the issue sooner". Not sure what info I'd be leaving out
I used a straw that somebody here recommended early on. Haven't had issues since and I've been using it almost daily.
The warranty window is just for free coverage though right? Can't they still repair it?
I'd just buy a repair thing for the bumpers off eBay/amazon and fix it myself personally. Super quick and easy to tear them down and reassemble.
Or just sell it to me on the cheap and I'll fix it lol. Finding alternatives to the trash bin.
Yeah I thought about fixing it myself but i also asked the tech if I attempt to fix it and Microsoft decides to extend the warranty like they did with the Elite 1 could I still return and I was told opening will void the warranty lol the same one I apparently don't have right now. I really wish I was making this all up. So yeah i guess it won't go in the trash I'll use something in the meantime in hopes there is a reversal and if not by end of summer I'll try and fix it. I am going to miss the back bumpers allot