NEVER use rubbing alcohol when doing anything to controllers as it destroys rubber and some plastics. This includes button membranes.
Use electrical contact cleaner.
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Xbox Elite Wireless Controller Series 2 |OT| Everything Else is Child's Play
- Thread starter digitalrelic
- Start date
Use electrical contact cleaner.
But seriously, I've had no issues with Bluetooth on either of my standard XB1S controllers, and yet Bluetooth is a crapshoot for the Elite v2...
I just don't get it!
I just don't get it!
This whole situation is just unacceptable. You shouldn't have to do anything to your $180 "premium" product to get it to work correctly.
Microsoft should be ashamed. You can get an entire Xbox for barely more than this thing costs. For the price these things should be flawless. There will always be lemons in mass manufacturing but there are way, WAY too many people having problems for it to be an isolated issue.
Microsoft should be ashamed. You can get an entire Xbox for barely more than this thing costs. For the price these things should be flawless. There will always be lemons in mass manufacturing but there are way, WAY too many people having problems for it to be an isolated issue.
If you got it at the MS store you should be able to go in and swap it out with little fuss. I did this when my Lumia 520 died out on me twice. The people there are generally really nice and understanding.
I've had issues with Bluetooth as well on my Dell Alienware laptop where the One S controller will freak out after being used for a while. I kind of stopped using Bluetooth with that specific controller.
Cool! Any experience with the parts? Does the warranty cover joysticks and paddles?
It should cover the whole controller, if you bought it from the Microsoft store.
That's what I'm figuring, but I'm hoping if a joystick gets worn down or a paddle breaks, they won't make an issue out of it.
Thanks for the responses! :]
Bought one a couple weeks ago at the Microsoft store, had the A button issue and returned it for full refund. Man, what a beautiful controller, I'm definitely keeping an eye on it until the kinks have been worked out. It's really such a shame that it's having all these issues.
Got this controller for Christmas and just tried it today for one match in Cod MW. What issues should I be looking for. So far one thing I noticed is that on the default stick setting the sticks are a little lose, more than my other regular xbox controllers not as tight unless i tighten it. Also does this work with bluetooth on pc? because my pc doesn't find it..
I've been hearing a lot of issues with the bluetooth. I use the Xbox one wireless adapter and its been perfectly fine.
I fixed it I was searching under xbox controllers with adaptors instead of bluetooth... Everything perfect so far.
I got my Elite series 2 for Christmas. It was delivered on the 23rd. The first few presses of the A button didn't register unless I pressed it harder than normal. But after that, the controller has been perfect. The A button is working fine.
I've been playing Call of Duty with it and it has been fantastic! I love this controller.
I'll be calling up Microsoft later to add the 3 year $20 warranty. You have 45 days to add it if you bought it from Microsoft.
I've been playing Call of Duty with it and it has been fantastic! I love this controller.
I'll be calling up Microsoft later to add the 3 year $20 warranty. You have 45 days to add it if you bought it from Microsoft.
I got one for Christmas as a gift, but I'm almost certain it wasn't from the Microsoft site. Can I still add it if I call? I can't seem to find any information on this online, not sure why Microsoft doesn't mimic the way Apple does warranties and make it super easy to add on when you receive a gift.
You can certainly try.
"You can get Microsoft Complete (extended warranty) for the Series 2 Elite controller at the time of purchase either online or from a physical Microsoft Store or you can contact a Microsoft Store sales agentwithin 45 days of purchase."
The wording he has there doesn't rule it out.
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Nevermind, it's still dropping the signal and the controller is about 2ft from the receiver.
Guess I'll be returning it and waiting until they fix the quality.
Was that from online or a physical Microsoft store? Support just told me the warranty was only available at a Microsoft physical store.
It was ordered online. In fact, it's an option to buy the warranty when you add the controller to your cart online.
To file a claim, do you have to go to a Microsoft store though? That's what I'm reading on the website currently.
I don't know. I have one locally. They handled the warranty of my son's Elite V1 through the mail.
My A button is pretty bad. I'd say 1/10 presses don't work.
Going to try scraping with a toothpick when I get home from work. If it still sucks I will be exchanging it at the MS store.
Kind of annoying that "does the A button work?" apparently wasn't a QC check at the factory
Did an exchange and on my second elite controller. The A and Y buttons require a good bit of force to register button presses. I may get try the fix abovE.
I'm on my fifth now. This has been the worst purchase I've had for a long time. This time the "A" button is actually even worse than before the exchange. And I still hear some rambling when I shake the thing. (Which could be nothing, but I am not going to risk anything with this thing anymore).
What a shit show.
What a shit show.
We have 3 of these controllers in our household. 2 of them never had any problem, but the 3rd one that my son got for Christmas had the sticky A button issue right at first. However, he used rubbing alcohol on a Q-tip around the buttons and then played a little bit of a button masher type game which took care of any problems right away so that it seems fine now. We pretty much can't use other controllers now that we are spoiled by using these :)
Got one of these for Christmas and noticed when using bluetooth with my pc i have to forget device and re-pair everytime I use it. Even when connecting the usb cable after being paired causes it to have to be re-paired. It just continues to flash and never connects? Any solutions? Win 10 and bluetooth drivers all updated btw.
The way the Bluetooth work for all of the Xbox controllers requires them to be re-paired if they are plugged in at any point.
Trying to wrap my head around this. Is this a specific requirement of bluetooth? Seems like an incredibly poor implementation. I need to check my controller again, but I also thing just turning it off requires a re-pairing as well.
Now that is really strange, you could reach out to MS about that. I am able to sync my to my MacBook running windows 10 by powering it back on.
It's just the elite series being dumb. I don't have to repair any of my other controllers or bluetooth devices after having plugged them in to my PC's USB.
There is definitely something off for your controller though, since I never have to repair when just turing it off.
Did you make sure the controller firmware is up to date as well?
If so, you should probably exchange the controller for a new one.
On Windows 7 trying to get this working with Overwatch. Doesn't seem to be reading and no drivers were found through Windows.
Is there place to download drivers manually?
Is there place to download drivers manually?
Updating the controller was the first thing I did. I will have to double check that it is indeed not syncing after power off. Im at work and need to double check. I could be misremembering
Just tested as I am home now and it appears to turn off and back on without needing to be re-paired. It just takes a bit longer than I expected to do so.
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My son's controller had a sticky A button (2 others in our household were fine), and he used rubbing alcohol around the buttons and then spent some time with a button masher type game which has resolved it for him at least.
Did the A button issue happen right out of the box for you guys?
Played through several games with mine over the past month, no complaints yet
Also FYI if anyone doesn't know, there's a windows 10 issue with BT that afaik has not been fixed. It causes frame rate dips and hitching. The official Xbox wireless adapter eliminated the issue for me.
Played through several games with mine over the past month, no complaints yet
Also FYI if anyone doesn't know, there's a windows 10 issue with BT that afaik has not been fixed. It causes frame rate dips and hitching. The official Xbox wireless adapter eliminated the issue for me.
Yes, the one out of 3 that had the issue in my house happened right away. However, it went away doing the rubbing alcohol thing and working the button some after as I noted.
Got a bunch of credit for Christmas but the controller has been sold out on the Microsoft store since Christmas day. Any idea when it'll be back in stock?
My A, B, and X buttons often don't respond when I press them lightly. Doesn't happen on any of my other controllers but it's been a thing on THREE Elite Series 2 controllers. MS really fucked this up.
I had the issue with my A button, but using a plastic toothpick fixed it. What I really need a fix for is the damn BT connection issues! I don't get the problem on my other Xbox controllers!
I was looking forward to getting an Elite 2 before it was even announced (since I wanted to be able to use it wirelessly on my PC without a new adapter), and reading about the quality control issues/BT hiccups has been super disappointing. Thankfully, it pushed me to get a Sn30 Pro+, which has been an amazing controller.
I wonder if the BT connection issues are thanks to all of the metal on the controller, actually. If that's the case, I don't think a simple driver update will fix anything...
