While I generally prefer not to have a silent protagonist, it can be done well.
But I think a lot of places where other people think it's done well, are not examples of that at all. Like Half Life. In the first game, Gordon's locker has a picture of a baby in it. Gordon went to MIT. There are pieces of his history. People react to him like he's been working there for at least a while, yet aren't wondering why the hell I don't know where the hell I'm going, or who the picture in my locker is. Like... Gordon is treated like an established character but he's a blank slate to me.
Samus in Metroid Prime. There's a game where it works perfectly.
Metro Exodus gets it very wrong.
First of all, your character narrates events during loading screens, so he has a voice and a personality. But inbetween the cutscenes it goes really wrong. Like a character asks you to go and convince another character that you should let a lady come along on the train, and you just go and stand their silently, while someone else makes the case, then the person who asked you to do it, thanks you, as if you'd done it.
That stuff is much more distracting to me, than a character shouting out something at a time I wouldn't have.