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Was cussed out by a customer for the first time, can’t get over it
- Thread starter DrScruffleton
- Start date
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Funny how it only happens to the poors and the rich can just golden parachute their way down. You think you're advocating for some zero-sum consequences but it doesn't work out like that, your attitude just hurts the most vulnerable people.
Now THAT is a hell of a quote.
I trust there is no hypocrisy going on here? For example, you have never gotten bids for some work on your home or yard and gone with the cheapest bid, you have never shopped at Walmart which is notorious for squeezing their suppliers, you have never bought things which were made in China instead of your country, you have never bought factory raised eggs or meat instead of free range, and so on?
I don't even have the energy to go and find the cartoon to post in response to this
I said several things to the cashier and the doordash delivery driver and I'd have gone even further if I didn't absolutely need more chicken. It took me a minute to realize what she was doing moving stuff out of my bags into the other.
all they did was mumble- and I tipped generously before it happened. I was STEAMED
You can't just ignore all the systemic pressures behind why a decision was made when criticizing a decision though. The only way for OP to make a fair wage is to take multiple orders at once. DoorDash incentivizes this behavior through low wages and pushing additional orders on people already in the midst of a delivery. It's not OP's fault that the 2nd restaurant took forever.
Look, one could make the point that it is just as bad for the woman ordering food to only tip $4 on a $90 order as it is for OP to take a second order in order to make a fair wage. OP directly said if she had tipped enough for it to be worth it then he would've not accepted another order. You get what you pay for, so to speak.
The poster you are replying to is one of the biggest corporate bootlickers on this forum, don't even bother it's not worth the energy.
Everyone is going to be a hypocrite at some point, it's about doing the right thing when you can and advocating doing the right thing when you can. You do not need to be "pure" to advocate doing the right thing or nobody would be able to.
Let us take a moment to realize how every single one of you dodged the question I asked.
*moment ended*
OP chose to take 2nd order. It wasn't mandated that OP take it.
Due to OP taking it and waiting around it caused customer #1 to get their food 45 minutes after they saw it was picked up.
Doesn't matter that food place said "it's going to be 5 minutes more" more than once. OP CHOSE to put customer #2 ahead of customer #1.
What OP is speaking to is 100% OP fault. End of story.
Did they do anything for you?
And what excuse did they give you for literally stealing your food
No one answered your question for a reason. You presented your question as if your evaluation of the answers was Omnisciently and unaeguably absolute, when that is specifically what people are disagreeing with.
Sadly I agree. I do hope the OP won't be fired but yeah he is at fault here. It's just a moment of bad judgement, which can happen to the best of us.
It isn't ignoring your point- your point is very easily understood, which may be why you have it. It is only a surface-level explanation free from context and nuance. It's convenient. You are seeing things in a black and white dichotomy in the same way a libertarian would say "the market will take care of it".
I didn't dodge the question, I pointed out that the false dichotomy ignores the entirety of the context behind the situation. Which is why I said it was dumb. Yes, no one was going to shoot OP in the head for not taking the second order, but in order to make enough money to, you know, live...OP has to take multiple orders at once. Guess what? That's what DoorDash wants too, that's why they incentivize it.
Really doesn't matter. Customer #1s food was 45 minutes late because OP chose to wait for the food of customer #2. This is 100% on OP.
What makes it even more apparent is that OP already had customer #1s food when he chose to take customer #2s order while continuing to wait to customer 2s order.
Sorry if it isn't liked but at some point responsibility kicks in.
As if this needs to be said.
It sounds like the company's fault that drivers have to take multiple orders to maintain a living wage.
And your post ignores the person who made the order entirely. You talk about OP needing to make money but you hat about that person who spent $90 on food and got it 45 minutes late AFTER it was picked up?
Why was it 45 minutes late?
"mmm sorry mmm we they he mm umm"
they didn't do anything. Any other day I'd have demanded arefund and walked out"
Another post absolutely ignoring personal responsibility.
OP had customer #1s food. Why does customer 1 wait on customer 2?
Oh shit I didn't realize my Libertarian example was so on the nose, you're even using the "personal responsibility" meme haha
WTF?
It's not that complicated, if you are in the service industry your focus has to be on SERVICE. If you provide bad service you will get bad feedback.
If you and another person were at a restaurant and placed your order before the table next to you of 20 people and your food was ready to be picked up, but your server decided to start bringing out the 20 person table order first because they could get a much larger tip, and as a result your food came out cold you would be all cool with that?
The OP's responsibility is to getting a living wage first and foremost.
Shit like this was routine when I worked retail and restaurant back in college... you get used it after awhile and realize that people are shitheads and at the end of the day it doesnt really matter
User Banned (1 week): antagonizing other users
It's just SocialistEra, someone must have linked this thread in one of their Discords or something.
Try answering what I asked or said instead of equating words to memes.
I don't follow memes so spare me.
I'll make this simple:
- OP had customer #1s food in hand.
- OP gets update from Door Dash that another order is made.
- OP decides that instead of taking food in car to customer #1 that they would take order for customer #2.
- Customer #2s order isn't ready, so OP waits.
- At end of day customer #1 gets their food 45 minutes late and customer #2 likely gets their food on time.
Who's fault is it that customer #1 got their food 45 minutes late?
This isn't that hard to understand.
Probably don't try to multitask next time. Restaurants take for ever, especially because they can run out of stuff
They could have tipped enough for the single delivery to be worth it to OP. They chose to tip $4 on a $90 order. Where is your 'personal responsibility' shtick for that?
It would be frustrating but I wouldn't go to the manager and complain about the server and place it all on their shoulders in a personal way, if that would be the equivalent of giving a 1-star review to an individual. I might give the restaurant a bad review as an institution. Waitstaff rely on tips, while it might be frustrating in your example I would be able to understand the server needs to pay their rent and stuff.
I suppose we're going to ignore that OP could have not delivered order 1 if they didn't think the money was good enough?
A multitude of factors are at play. To a degree, some of it rests on the delivery person. Some of it rests on the company. Some of it rests on the 2nd restaurant that was late. Some of it rests on the system that necessitates such a situation for someone to find themselves in.
Do you feel attacked
Also, if there is a socialist-era discord send me an invite haha
So if you don't tip what someone wants then you will have to wait 45 minutes AFTER pickup to get your food?
This can't be serious. That's how you lose a job.
If 2nd order isn't mandated then it's entirely on delivery person.
Delivering the food is the entire basis of their job
You're just making excuses for OP.
Seems like op could have easily dropped off the 1st order and just circled back for the 2nd? Just looks like poor time management in general, perhaps from a lack of experience in doing multiple deliveries. I feel the whole 'oh I needed to make min wage so blame the system not me' is a bit of a cop out, and there's a refusal to take a even a minimal amount of responsibility for the situation.
lmao
good god, my guy, how is it this hard to understand that DoorDash is fundamentally structured so that, given the opportunity, customer #1 will more often than not have to wait on customer #2?
does your conception of "personal responsibility" somehow mean that the OP is personally responsible for changing DoorDash itself, such that suddenly drivers aren't intended to multitask anymore?
"money was good enough to take the order" != "money was good enough that I could afford to focus exclusively on that order"
I wonder if some people are thinking the first order was for a rich person given the amount involved. Hence it becomes an instant rich vs poor scenario.
While I can empathize with OP regarding the economic pressure he is subjected to (these service apps can do better for sure), it is a bad outcome that happened to due to lapse of judgment. I don't think admitting the latter point is in contradiction to the first...but here we are.
When someone orders from DD, they're not ordering so they can get their food eventually in an hour or two. They want it fast.
Wanting someone to deliver your food != wanting someone to deliver cold food.
They still paid for the food. They also left a 1 star review, which was absolutely deserved. The cursing was over the top.
What vested interest do you believe I have in OP that I would make excuses for them?
Considering I use Door Dash I couldn't care less. If I ordered $90 worth of food, saw it was picked up at 7:00PM from a place 5-10 minutes away and it showed up cold 45 minutes AFTER it was picked up and the excuse given was "well someone else ordered too"... that 2nd person isn't my problem.
Not sure. OP didn't have to take 2nd order. OP didn't have to wait for 2nd order.
OP chose both and as a result customer #1 got their food 45 minutes after it was picked up,
That is entirely on OP making a poor judgement and people in here are excuses it for a multitude or reasons, including yourself.
The gig economy merchants have deliberately made tipping for their services confusing as fuck.
You start with UberEats banning tipping completely. That gives the customer the impression that people are being paid a living wage, not that tipping is required for them to reach minimum wage. And that $4 tip that she selected? I guarantee that was one of the three recommended tips in the DoorDash app when she placed her order. I have placed similar sized orders and never had a tip even close to $10 recommended, I'd have to go in and manually set it.
They obfuscate how they are fucking over their drivers in a number of ways. If someone doesn't have someone in their life who has run for these services before, they aren't going to know. As far as most people are aware, the tip is actually a tip for good service, not a mandatory part of the driver's pay.
That doesn't even touch how news stories about the apps stealing tips affects people's additudes.
You guys are dense. The business model of DoorDash is predicated on the fact that delivery drivers will be taking multiple orders at once. That's how the service works, that's how it is intended to work. That's why the pay is low and why DoorDash will keep prompting you to take on more orders while currently on an order.
If OP declined every order that didn't pay enough to be worth it ON IT'S OWN then they would never pick up any orders. This is the reality of DoorDash's business model.
Sure, which is why the personal responsibility argument is dumb as fuck for both customer and delivery driver and why the real problem is DoorDash's wages and business model.
Most do. 🙂
nah, why would I?
I just assumed there was a Discord, there may not actually be one (sorry).
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