The section of the review immediately after the first portion you clipped says:
Before the second part you clipped:
It seems to me the reviewer's point is less that trans narratives have to be trauma narratives and more that they wrote what the reviewer feels is a trauma narrative, but bowdlerized. It may be the case that the reviewer is wrong on the substance and they are trying to read in trauma where none exists, but using the literal words of the text it seems like their point is that the choices they made around trauma, pain, and danger undermined the narrative they were trying to tell.
I feel fairly comfortable with my read of this because the other half of the review, which you do not excerpt, discusses how the game uses its indigenous culture setting. The reviewer is indigenous and female-presenting, I don't know what their gender identity is so I use they pronouns for now. About the indigenous setting, it says almost the same thing: that this is a safe, liberal representation of diversity that doesn't really grappled with anything in depth.
This is a fairly familiar take on representation: many creative works that attempt descriptive representation (having characters whose identities are X, Y, and Z) don't come off as having substantive representative (feeling like they actually tell stories familiar to people whose identities are X, Y, and Z). I don't know who wrote Tell Me Why or what their background is, but the reviewer seems to suggest they're a white cis male ally who is trying very hard and not quite getting it.
Then, after praising the vibrancy and diversity of the town, the reviewer says:
I haven't played the game. Given that it just came out, I assume most of us haven't. But I think the text of the review provides ample room to contextualize the author's points in a way that I find the OP uncharitable towards. I am not sure if after I play the game I will agree or not. I just don't see in the text a reason to assume bad faith on the part of the author.