I literally hit order about a second after it opened lol. How am i on a backorder? When will they require me to submit a payment?
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Valve Index VR kits will be available for purchase (Update: And backordered)
- Thread starter Kalentan
- Start date
I....think I ordered one?
I'm ordering through the app, and refreshed right on time and hit the order button for the kit. That said there was a problem with my order.
I hit close, refreshed, hit order again, same thing saying there was a problem.
Clicked close, refreshed again and now it says "Ordered". But it never asked me for my payment details or anything. Is this because I already had a payment card and shipping address registered in my account in readiness?
If I click the "Ordered" button it shows me a Valve Index kit ordered with a shipping time of 2-4 weeks.
So...have I got one ordered?
I'm ordering through the app, and refreshed right on time and hit the order button for the kit. That said there was a problem with my order.
I hit close, refreshed, hit order again, same thing saying there was a problem.
Clicked close, refreshed again and now it says "Ordered". But it never asked me for my payment details or anything. Is this because I already had a payment card and shipping address registered in my account in readiness?
If I click the "Ordered" button it shows me a Valve Index kit ordered with a shipping time of 2-4 weeks.
So...have I got one ordered?
Did you go through anything or did you literally just click the button? I'm stuck at "shipping info" and on the Index page it says "complete order."
Alright. I guess that's a good thing? I received an e-mail confirmation and the message states: 'ships with 2 to 4 weeks'.
The email I got says:
"For items that are not available for immediate shipping, we will send you a separate email to confirm your shipping and payment information as the target date arrives. You will have 7 days to complete the transaction at that time."
So this is more like a waitlist, and you finalize your order once the product is available to ship.
I got the same thing. Never asked for address or credit card info. Thought it was an error so cancelled my initial order which said in progress and did it again and its now saying 5-7 weeks. Think I screwed myself on this one.
I did get an email confirmation for the order just never confirmed all the info.
I mean I order the controllers and I my purchase history it says ships in 2-4 weeks.
So far I only see "Out of Stock" for the individual Base Stations. But worth mentioning that each "Buying Option" aka each product has a different estimated shipping time. Almost none of which are less than 6 weeks (At least, in my location or whatever)
Yep, I have the same "There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."
Pressed order and it's in my transactions. But no info entered or checkout done.
back order? Says it ships in. 8 weeks. That's fine by me as long as I got one.
back order? Says it ships in. 8 weeks. That's fine by me as long as I got one.
Got an email:
So it seems to be working. Don't panic if it just says "Ordered" without a checkout process.
Yeah I just got that e-mail too, despite completing my order literally within 30 seconds of go live.
I'm in the UK though so I suspect most allocations went to the US.
People that will have to hold until their headsets arrive I can just pray for you. Remember to get off the internet when Alyx drops
In the same boat - I had one for 2 weeks.
I wanted to pay with a separate payment method - so when I hit order and it said it's ordered it for me I thought it glitched out and charged my default method - so I quickly panicked and cancelled.
Then I hit order again and now its 7 to 9 weeks.
I wish they told us this would happen.
I added this to my cart and tried to check out the second that the clock turned and I've been getting hit by "There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."
Really has me bummed out, not sure what I did wrong.
Edit: Now my order went through, deepest condolences to those less fortunate
Really has me bummed out, not sure what I did wrong.
Edit: Now my order went through, deepest condolences to those less fortunate
Last edited:
I had the exact same thing in the client. You should have received an order confirmation via email by now, which is more like a "backorder confirmation". In the email you click on a link which brings up your ETA.
Mine went from 4-8 weeks to 2-4 weeks lol. But i literally hit order at the exact second the link opened.
Same here. I can't believe how intensely I want to burn this $1000...
Still just seeing " There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance " on shipping confirmation page...
Do I like just keep pressing it, or is it actually reserved, and I should just come back later?
Do I like just keep pressing it, or is it actually reserved, and I should just come back later?
OK folks, I tried ordering again on another account and this time, I got an actual pop up window explaining the process. So for people having the "ordered" status and confirmation email, but did NOT pay and did NOT go through shipping information, you WILL get a link to complete your order once your unit is ready to ship, within the shipping window announced on Steam.
So if your "order" button became an "ordered" button, you're good, just wait.
So if your "order" button became an "ordered" button, you're good, just wait.
i'm gonna spam for the next 10 minutes and then give up. don't know if they're reserved