Again, I would say that both developers and press do absolutely look at online message boards. Reddit, ERA, Twitter. All of these can be effective. You could even send an mail directly to the company in question.
That avoids getting involved in this shady nonsense. My problem with review bombing is that, for a lot of these examples, the games are often just poor or mediocre (subjectively), there is no crime they are committing. These are entirely subjective value judgments and the hardcore few shouldn't be trying to make choices for everyone else.
So by skewing the review scores, you're attempting to deny someone else of a potentially positive experience. Plenty of people seem to be having a decent time with Fallout 76 for example. I personally have enjoyed Anthem. etc.
A lot of review bombing is based on some mis-guided "I'm doing this for the betterment of all games" and that feeds back into the negative atmosphere I keep banging on about. The few times it has found success not could easily have had the same result using other forms of communication. There's also very little proof that the review bombing resulted in the eventual result. Correlation doe not equal causation.
There is self importance baked into the "hardcore gamer" that only serves to perpetuate a lot of tired bullshit like review bombing but I'll not spend ages boring you with my personal thesis.
Well put. Also I personally see review bombing as an attempt of manipulation and misguiding of other consumers. The idea isn't to review the game, the idea is to use other people as a tool to retaliate against the publisher or the dev for something you don't find acceptable. So I do think it's pretty ironic when it's done against "anticonsumer" practises.
And yeah, you're absolutely correct that correlation does not equal causation. But for some reason, people really strongly seem to believe it does. Atleast when it comes to review bombing. I think it was the SteamSpy guy who said that atleast for older games, review bombing haven't had any notable result in their sales. Hence review bombers haven't got their wanted results there. For new games it's much trickier to gauge of course, so I don't know about that.
Especially nowadays with social media, consumers have so many different means and venues to get their voice through and message heard. But I often see two claims when it comes to this, "only review bombing works" and "calm and constructive feedback isn't effective". I believe both are bullshit and just an excuse for petulant hissy fits too many gamers are known of. Or I guess since this reaches movies too, I'll say geek/nerd and online culture is known of.
Does anyone actually take User reviews seriously? I don't trust your average person to write an actual useful review in the slightest.
In Steam I somewhat do, as there you usually atleast own the game when reviewing it. And it also shows the time played for the reviewer. But review bombing definitely hurts Steam user reviews for me as a consumer tool. Luckily Valve has been implementing ways for me to get around it, but that shouldn't be needed. It adds inconvenience for me as a consumer. But basically any other user score and review like at Metacritic, I really don't give a shit about. And it's of course more vulnerable for review bombings too. In Steam it's useful also because mainstream press straight up ignores so many PC games, even really great ones. So there aren't really other reviews available than user reviews. I guess there are some "influencers" but also they mainly focus on mainstream, AAA, console exclusives etc.