Aaron better hope the results we see over the next few months match with PR gloss they've been putting on this situation.
Because as is, the situation is that Sony was in a position to
both serve their existing platform right up until the very end,
and to start pivoting resources 3+ years ago into next-gen projects that would be ready for 2020. To serve both the PS4 audience throughout, and to start serving the PS5 audience with next-gen games from day one.
And Microsoft was not. Their hardware pipeline was ready for transition this year, their first party software pipeline simply isn't.
In terms of transitions historically, Microsoft's situation is the odd man out here, not Sony's.
Trying to spin underdelivery on first party games this gen, and the inability to start next gen projects on time for a 2020 release, as some kind of pro consumer philosophy, is a neat trick. But it's just that, pure marketing gloss over a much simpler explanation: that they simply didn't have their ducks in a row, and the rebuild of the studio group won't bear fruit for another while.
For example, there's nothing magical about the 1-2 year timeframe Matt Booty outlined from a consumer friendliness point of view - it's simply the lag time from the studio investments and/or when they managed to start allocating resources to new next-gen only projects. It's not magically pro-consumer to have those ready for 2021 or 2022 rather than 2020. They simply weren't able to have those projects ready earlier, at least not without reneging on existing public commitments to the Xbox One, which they were never going to do (e.g. without switching Halo Infinite or others to next-gen only).
In the end it comes down to the lineups. If the XSX lineup is competitively impressive despite all this, then they'll have jumped these hoops well. On the other hand if the lack of 'readiness' with next-gen only projects shows, then they will have a much bigger marketing headache than crafting response tweets I think.