except the coil whine will differ from unit to unit.
It didn't between the units I tested literally back to back. There will be excessively loud units, and that's an issue, but a buzz is normal for the system.
It's funny they describe it this way because, for my money, "mosquito buzzing in your ear" is the most irritating sound imaginable
Yeah, it's a bizarre sound for sure that's bound to raise a lot of false positives.
Except it's not for many of us. Mine is quite loud and can be heard across the room even with low-medium-level game audio (where I have always kept my volume). In quieter games like Ghost of Tsushima it's hard to ignore the buzzing in the room. My brother's PS5 is indeed much quieter with a mosquito-like sound when you get close to the console even playing AC: Valhalla. Mine is a noticeable buzz that can be heard through the game audio from where I sit about 8 ft from my couch. I swore last night it actually was quieter during Fortnite but then I started playing AC and it seemed as loud as ever. I've been trying to use the system a lot in hopes there is a break-in period or something. It sucks that now Sony is using a broad brush to categorize any coil noise as "normal."
I managed to record some videos comparing my brother's PS5 (first video) to mine (2nd and 3rd videos). I know many are looking for video examples of a quiet PS5. I think this first video is a good example since I can't really hear my brother's system unless I put my ear up to it during gaming.
PS5 with minimal coil whine (my brother's console)
My PS5 during gaming (loud coil whine / buzzing)
My PS5 in PS home screen while game is running in the background (loud coil whine / buzzing)
Buzzing for the unit and being able to hear it from a decent distance is normal. I'm only trying to let people know this is the case. A lot of people are under the impression that the unit should be dead silent, and if you hear the buzz, it's bad. That's incorrect.
In your example, you're using two units and there's a clear difference. So, you know there's something awry. You should reach out to support cause excessive loudness is a problem.
What I'm saying is the units will have a buzz--they are not dead silent.
This isn't true if the whine is severe like what we're talking about in here. Putting mine vertically and the acoustics make it way, way louder than when it's Horizontal.
It's hard to say without knowing exactly what you are experiencing. I'm just putting this out there so that people know a buzzing sound is normal--all units do it. Excessive loudness is an issue, but there's no way to know if that's what you're experiencing without comparing it to another unit. My unit is normal. Tested, and the buzzing still annoys me. You could be like me in this regard, or perhaps you have a really loud unit.
I'm putting this out there so people know a buzz is normal. It's not dead silent--even the good ones. So people know that hearing that sound doesn't automatically mean you have a faulty unit, which seems to be the impression a lot of people have with a lot of people claiming their unit is silent when they merely just aren't as sensitive to it.