I own and love my PS5. It's an incredible machine. The Last of Us Part II is my favorite game of all time. Stop with the childish name calling and baseless accusations.
Their forced introduction of the $70 games price point, their fumblings with a proper Smart Delivery esque solution, their frequent PR gaffes under Jim Ryan, being extremely slow on the draw with introducing a Game Pass competitor, their lacking backwards compatibility performance vs the competition, taking nearly 2 years to introduce basic features like VRR, ALL, 1440p support, game folders, etc, their "I believe in generations" gaffe after it was revealed that most of their games are cross-gen, their screwing over customers in the PS+/PS Now to PS+ tiers transition, their sexism lawsuits, their muzzling of studios on speaking out on trans rights, their lack of an easy to mass produce, inexpensive console intended for casual gamers & families, their god awful digital return policy, etc.. etc..
None of these singular failings are anything super critical, but they add up.