Why does it matter that those other platforms don't have BC (I care myself, especially with Switch, but that's besides the point)? None of them compete with PS5 man, Xbox does. It absolutely does matter that Xbox has a better implementation of this feature than Sony, they are direct competitors. By that same token, I think it is completely fair to compare them, just like it's fair to say Sony has better exclusives than MS. But Sony is failing on the BC front, and failing hard, and it should be fair to criticize that, especially when the direct competition is doing so much better by comparison.
Every company has their own core competency and advantages. I am saying Sony can't just pull it out of their hat and other companies in tech have similar challenges. Microsoft is in a unique position in this respect and that comes from decades of experience, really more than anybody else in the business. Obviously to the end user, it does not matter, they just expect the best, some people just think it is a given that future hardware should run their old software while in most places it is the contrary. It is not because Sony is incompetent or they don't care, they obviously want to make it happen, it is money for them when they can easily sell back catalog software.