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That really, really isn't what I said in the slightest. And I'm not pushing an agenda; I'm operating purely on my own personal experience with my set, and the sets of people I know and that I have seen in person. It was an honest suggestion and I made it with the intent of being helpful, not just to you but as a suggestion to anyone who owns an OLED who are curious about testing for burn-in.
It's also worth mentioning that this isn't actually an enthusiast forum per se, this just a thread on TVs in an off-topic forum on a gaming enthusiast site; on top of that I don't know you, and have never seen your posts before, so with all of the above taken into consideration, I didn't have any way of knowing how my suggestion would be received. Once again if it did come off as condescending then I do apologise, but it absolutely wasn't my intention.
My brother got rid of his LG OLED after the first signs. Street Fighter V health bars were being retained. He had for about 2 years
My B7 has the %25 precent window error, which is a defect.
LG refused to fucking repair it after stalling me till my warranty expired, claiming I refused to do a pixel refresher (I said it's not going to fix it since it's not an image retention issue)
Fuck LG
LG refused to fucking repair it after stalling me till my warranty expired, claiming I refused to do a pixel refresher (I said it's not going to fix it since it's not an image retention issue)
Fuck LG
For real? That's what mine's currently in repairs for! This is the second panel I've had as well, first one got replaced because of a stuck pixel... Insane that LG refused to fix it for you, I read everywhere online beforehand that this issue was something they'd address outside of warranty... Mine's not in warranty anymore, and it got taken away by a local TV repair shop on Monday... Now I'm worried that they'll hit me with a surprise repair bill after the fact :P
I have a brand new LG 65" C9. I will be using it for work, PC web browsing, games, Netflix and movies. I have enabled dark modes on every app I use. I turned the subtitles to light blue on Netflix. I ad blocked any static logos on websites I use frequently. I hide toolbars and run in full screen mode. I will one day report back here if I get burn in or if I remember to(if I don't) but I am pretty confident I have taken every precaution. Though its taken a little effort to setup this way its not really changed my habits much.
Fuck them, contacted both LG USA and Europe asking for a written response about the issue so LG Middle East are forced to repair it.
Nothing.
LG were forced to repair them after Rtings found out about it in their burn in testing.
No written statement about it, no blog post, nothing.
And the issue is getting worse everyday Tha tmy friends are noticing it.
No, don't do this. Never do a manual Pixel Refresher unless you have a visible problem with your panel.
Not only the Pixel Refresher does nothing for burn in (it's for retained image/pixel wearing balance), if greatly abused can shorten the lifespan of your panel. This is detailed in the manual.
For those who watch Netflix with subtitles in HDR, you can go to profile setting on your web browser and change the subtitle font to transparency rather than yellow or white. This method should reduce the brightness of the subtitle when watching in HDR or DV.
Yup, this is right.
The TV will also do its own "refresh" cycle (not the same as pixel refresher) after you turn it off it it's been running for more than 4 (iirc) hours too.
My PC has been hooked up to my LG E7 for 3 years, no burn in at all. I use it as a daily gaming, netflix, hulu machine. I get occasional IR usually only in the video app menus (amazon carousel is bad for this for some reason) but it always goes away when ever I start a video. I've done a grey gradient video test as recently as this summer. Best TV and Monitor I've ever had.
Yep, quite a lot of poor uniformity from I guess using it as a PC monitor for about a year. I figured it'd be safe after anecdotes from others, having my OLED light only on 40, hiding the task bar, and changing the layout colors in a program I use a lot to mid-greys. But nope, it happened. Thankfully it's only noticeable during large bright colors (red, yellow) so, despite how much it ruined my comfort and complicated my setup, I stopped using it as a PC monitor before it got any worse...
Look at this beauty.
I dunno why everybody always thinks theyre the first person to ever read shit on the internet about OLED, and refuse to believe actual users with thousands of hours experience with the tech.
Yeah, this is why I say panel variance is definitely a thing. I don't go out of the way to hide any UI elements beyond auto-hide the task bar, and my experience has been the opposite, 2017 model as well, and I have my OLED light set to 65 on my PC for SDR, and 100 in HDR obviously. I've been expecting the yellow UI elements from Ableton to start showing up burnt in for a while now, but so far so good.
People get the hearts burnt in from 100 hours of breath of the wild, while I've easily used Ableton for 1000 hours, it's crazy. I've long suspected it has something to do with voltage regulation/and or the automated compensation cycles.
Yeah that's awful. Their communication is poor to begin with but that's definitely a level beyond what I experienced. I only found out about the cause of the 25% issue through RTings, they've done some really good work analysing these TVs... Pretty crap that LG doesn't provide support for, or even acknowledge, a manufacturing defect; I suppose they don't want to draw attention to it for fear of people experiencing the issue coming out of the woodwork to return their TVs en-masse. Who knows how widespread it really is.
So this "Brightness Limiter" and "Screen Dimming" are LG OLED "features" that can't be deactivated at all?
Are those still a thing on C9 and C10?
I would like If someone can expand on this. Thanks!
You are checking some negative boxes there with that long 12 hour gaming sessions talk.
There will be other options available. Logos and huds and just static images in general over hundreds and thousands of hours are the culprit
ABL is featured in all OLED TVs including the new ones and can't be disabled.
Maybe I'll just upgrade my sound system this year and look at new TVs next year.
It's definitely mostly pc elements that burnt for me. All oranges and reds like the google play "play" button. But also the Netflix logo from the built in WebOS app, which is frankly unacceptable. It's their own app.
I haven't followed OLED panel productions since the 6 and 7. If I remember correctly, one of them can be minimized or all but removed on later models with the right settings, but the other seems to be here to stay. I find it to be a huge annoyance, but others might not.
I want to get an oled, but I'm most afraid of the Netflix continue watching screen. My wife likes to fall asleep with Netflix running.
The built in app works with the standby so its not left on a static screen to long. My wife is terrible with not turning off the TV and thankfully it's quick to go into it's screen saver.
I went in knowing burn in will probably happen a few years in so I got a 5 year warranty with it. Best Buy will just swap it out as soon as it has burn in.
Yup
I use to use Roku but I'm liking webos. YouTube and Netflix are far better on the native app.
how good are they with oled burn in?
This would be the way I get into oled if I did
That's absolute garbage on their part. I'd light up their phone lines all day, every day.
Had Vizio do something similar to me. Had an M series back in 2012 and it started having a horizontal line on the screen. Because it wasn't vertical they said it could be a bad cable or source.. I told them it was on every source and they kept putting it off until my warranty expired. Most manufacturers hate having to admit fault, it costs them money.
You need to stop this habit now. LG recommend against this. The automatic pixel refresher runs every 4 hours when you turn your TV off. That's enough. The only time you should run the manual refresher is if you get a stuck pixel or some really bad IR
This is exactly my problem with the whole thing. If you're gonna put down that much money on a TV, you should be able to expect a markedly higher level of quality- something that'll last you a good long while and continue to look great with no compromises necessary. Before the OLED I had a low/mid-range 'LED' TV from Samsung that lasted me a good 5 years before I decided to make the switch. And not out of any real need to switch either; the image on the LED looked exactly as it did the day I bought it.
Ever since I got the OLED I've developed this kind of anxiety where I'm hyper-aware of whatever I'm leaving on the screen for too long. Stuff like HUDs in games in particular, but also stupid shit like YouTube videos of people showing a PC interface with persistent UI elements etc... All it takes is a few seconds of a bright or colourful static object to cause image retention, and that ghosting stays for a good few minutes before fully fading away. Retention and burn-in are two very different things I know, but you can't help but be conscious of it and worry about all of that usage adding up over time.
I bought into OLEDs knowing there were potential drawbacks, because I thought I was supposed to be getting the best possible visuals for my money at the time. And ultimately that's not in question; when an OLED is in good order and is given the right content, it can absolutely sing. Like, I've had moments where my jaw's literally dropped because of how gorgeous something looks, and I've yet to have that happen with any other kind of display. But in my experience, those moments are few and far between, and they aren't quite enough to justify the constant worrying or changing of habits etc; it's always there in the back of my head when I'm using it.
Not to mention all the problems I've had with my particular set, outside of burn-in... I accept that others here have had much a more positive time with their OLEDs than I have, and that I may have just had bad luck with my TV... But I can only draw my impressions from what I've personally had to deal with, which has been far from positive. I've had three separate panels now, and all of them have developed a defect of some description on top of burn-in. You really shouldn't have to be taking such a big gamble on something this expensive, it's just not good enough.
I have a B6 with the vertical bars all across the panel. Shows up most in light blue, like when the scene is mostly blue sky. It's also gotten worse as time goes on.
I think this is more of a panel manufacturing issue than a burn in issue though. Does anyone know if this is still considered a serviceable issue, or am I stuck with it?
I think this is more of a panel manufacturing issue than a burn in issue though. Does anyone know if this is still considered a serviceable issue, or am I stuck with it?
I am so confused by this. I researched the topic of the "pixel refresher" when I bought my TV and LG directly says to do it as much as possible. That said, I just googled the topic and many people say it's the worst thing you can do for the health of your TV and you should never elect to do it manually.
Here's an example of LG saying to do it as much as possible: https://lgcommunity.us.com/discussion/1277/do-you-have-to-wait-to-use-pixel-refresher-on-lg-oled-c8
I advice you to use this kind of content and then if you find something is unapcetable documents it and send to your local support https://youtu.be/dP4vEGREGD4 https://youtu.be/2jHvDUTgzQE https://youtu.be/Vs84_xCJPbc
Best Buy probably has the
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I've got my LG for 2 years now and got burn in trough the use of a PC on OLED.
I contacted LG through phone because I'm still under warranty and I didn't even really need to finish explaining the problem, support was like: "Okay, give me your serial number, adress, phone number, we will send someone over to switch the panel"
So I got an SMS a day later, that they are ordering the parts and will contact me again when it's available. That was last monday, so I'm still waiting but it seems like it will be no problem and the TV should last me another 2-3 years which is fine.
Still crazy to me having such a problem with a TV that costs over 2500€ and I didn't even have anything on for 10 hours or so.
I don't know if I will buy an OLED again, but I just love everyhing else about this TV, the image quality is sooo good.
I contacted LG through phone because I'm still under warranty and I didn't even really need to finish explaining the problem, support was like: "Okay, give me your serial number, adress, phone number, we will send someone over to switch the panel"
So I got an SMS a day later, that they are ordering the parts and will contact me again when it's available. That was last monday, so I'm still waiting but it seems like it will be no problem and the TV should last me another 2-3 years which is fine.
Still crazy to me having such a problem with a TV that costs over 2500€ and I didn't even have anything on for 10 hours or so.
I don't know if I will buy an OLED again, but I just love everyhing else about this TV, the image quality is sooo good.
After watching their video, if I watch most everything with subtitles, should I avoid OLED?
If something is gonna burn in, it's the red logo on the lower right corner of the screen that's constantly on when browsing titles.
That even happened to someone here.
C8 owner here.
No issue my end, very hard gaming/streaming user. TV would be on perhaps 8 hours a day minimum. In saying that, it has begun to "hold" bright images if the screen flashes to a black. Noticeable, but the image fades within ten seconds. I've made good effort to never hold a static image, and the TV itself has all the bells and whistles to avoid the more serious cases.
I think it's like anything - there will be cases where you can do everything feasible and it happens, or hold a static image for 100 hours and it doesn't. My saving grace is the range of media I consume, with the longest title since I've had it being Dragon Quest XI for 200 hours. Touch wood and all that.
No issue my end, very hard gaming/streaming user. TV would be on perhaps 8 hours a day minimum. In saying that, it has begun to "hold" bright images if the screen flashes to a black. Noticeable, but the image fades within ten seconds. I've made good effort to never hold a static image, and the TV itself has all the bells and whistles to avoid the more serious cases.
I think it's like anything - there will be cases where you can do everything feasible and it happens, or hold a static image for 100 hours and it doesn't. My saving grace is the range of media I consume, with the longest title since I've had it being Dragon Quest XI for 200 hours. Touch wood and all that.