As Texas deep freeze subsides, some households now face electricity bills as high as $10,000
“The last thing an awful lot of people need right now is a higher electric bill — and that’s unfortunately something a lot of people will get stuck with."
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As the Texas power grid collapsed under a historic winter storm, Jose Del Rio of Haltom City, in the Dallas-Fort Worth area, saw the electricity bill on a vacant two-bedroom home he is trying to sell slowly creep up over the past two weeks. Typically, the bill is around $125 to $150 a month, he said. But his account has already been charged about $630 this month — and he still owes another $2,600.
"If worse comes to worst, I have the ability to put it on a credit card or figure something out," Del Rio said. "There is no one living in that house. All the lights are off. But I have the air at 60 because I don't want the pipes to freeze."
When he contacted Griddy, his electric company, they advised him to switch providers, Del Rio said.
Griddy's prices are controlled by the market, and are therefore vulnerable to sudden swings in demand. With the extreme weather, energy usage has soared, pushing up wholesale power prices to more than $9,000 per megawatt hour — compared to the seasonal average of $50 per megawatt hour.
In the face of the soaring costs, Griddy has been directing consumers to consider temporarily switching electricity providers to save on their bills.
The Electric Reliability Council of Texas, or ERCOT, which manages power for about 90 percent of the state's electric load, was unprepared for the frigid conditions of the past two weeks: The primary electric grid was hit with off-the-charts demand for power as Texans tried to heat their homes — demand that outpaced utility officials' highest estimates for an extreme peak load.
Reliant Energy spokesperson Megan Talley told NBC News that it is offering flexible bill payment options to support customers impacted by the storm. It said customers should contact the company directly "so we can work with them through this difficult time."
Oncor Electric Delivery, which distributes wholesale electricity for Reliant Energy, did not respond to NBC News' request for comment.
Texas laws protect consumers from companies exploiting natural disasters for profit, but it is unclear if those laws can be extended to protect electric customers slapped with large bills, said Keegan Warren-Clem, a managing attorney at the nonprofit Texas Legal Services Center.
Federal programs such as the low-income housing energy assistance program might protect energy customers who qualify from the high charges, she said. If they don't qualify for the federal program, a customer can look into bill assistance programs through charities or churches, she said.
"There are limited options available in the absence of action at the state level to provide consistent relief," Warren-Clem said.