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My Playstation Platinum headset doesn't charge through my PC at all. Is this by design?

SirKai

SirKai

Member
Dec 28, 2017
7,397
Washington
From 2014 to 2018 I used the PS Gold headset, and I loved it. The battery life was a little short, but I adored the sound quality and features, and it worked great on PC. When one of the ear cups finally fell off after four solid years of use, I decided to upgrade to the Platinum version because I was so impressed with the Gold one. It's pretty similar, but obviously the reinforced build lends a lot more confidence to its longevity. That said, the battery life is still routinely running out in 6-8 hours, which isn't that bad, but unlike the Gold headset, this damn thing will NOT charge through my PC and I have no idea why. It works fine on PC, just like the Gold headset, but I have to plug it into my PS5 and turn that on just to charge it which is really obnoxious. Also, while I avoid using rest mode on my PS5 most of the time anyway, my Platinum headset also won't charge through my PS5 if it's in rest mode even though I have it set to charge plugged-in devices for three hours.

Are there ways around these issues, specifically the PC one? I'm curious if anyone else has experience with this.
 
nsilvias

nsilvias

Member
Oct 25, 2017
23,803
i remember my dualshock 3 not being able to charge in just any charger back in the day so maybe. it had something to do with how the devices handshake
 
Finale Fireworker

Finale Fireworker

Love each other or die trying.
Member
Oct 25, 2017
14,713
United States
I'm curious about this too. I used to be able to charge my DualShock 4 with any USB charger plugged into the wall. I actually bought a long cord so I could continue playing by plugging it into the nearby outlet.

But my DualSense only charges through the PS5.
 
darthbob

darthbob

One Winged Slayer
Member
Nov 20, 2017
2,020
SirKai said:
From 2014 to 2018 I used the PS Gold headset, and I loved it. The battery life was a little short, but I adored the sound quality and features, and it worked great on PC. When one of the ear cups finally fell off after four solid years of use, I decided to upgrade to the Platinum version because I was so impressed with the Gold one. It's pretty similar, but obviously the reinforced build lends a lot more confidence to its longevity. That said, the battery life is still routinely running out in 6-8 hours, which isn't that bad, but unlike the Gold headset, this damn thing will NOT charge through my PC and I have no idea why. It works fine on PC, just like the Gold headset, but I have to plug it into my PS5 and turn that on just to charge it which is really obnoxious. Also, while I avoid using rest mode on my PS5 most of the time anyway, my Platinum headset also won't charge through my PS5 if it's in rest mode even though I have it set to charge plugged-in devices for three hours.

Are there ways around these issues, specifically the PC one? I'm curious if anyone else has experience with this.
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USB ports are not designed equally. The power draw from the headset seems to outweigh the power output from the USB port you are using. Generally speaking, the rear I/O USB will have full power, but even that might not be enough for that particular headset.

Sucks, but it is what it is.
 
Fire Bocchi

Fire Bocchi

Member
Oct 25, 2017
1,648
are you using the included cable, the cable may just be designed to be used for charging only, and the pc cant see if the cable is connected or not, so it just doesnt supply power

its also possible and more likely that the computer just cant supply the power it needs to charge it properly, so the headset just isnt gonna charge
 
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C.T. Pleasure-Stacker

C.T. Pleasure-Stacker

Member
Oct 27, 2017
387
SirKai said:
my Platinum headset also won't charge through my PS5 if it's in rest mode even though I have it set to charge plugged-in devices for three hours.
Click to expand...
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Having the same issue but with gold headset. Charges fine through PS5 when turned on, but not in rest mode. Google brought me to this thread.

Did you ever get an resolution on this issue OP?
 
sumo

sumo

Member
Oct 30, 2017
636
Finale Fireworker said:
I'm curious about this too. I used to be able to charge my DualShock 4 with any USB charger plugged into the wall. I actually bought a long cord so I could continue playing by plugging it into the nearby outlet.

But my DualSense only charges through the PS5.
Click to expand...
Click to shrink...

I charge my DS from the wall using the cable that came with the console, works fine.
 

Deleted member 16908

Oct 27, 2017
9,377
Dear Valued Customer,

Yes. Fuck you.

Sincerely,

Jonathan Playstation
CEO of Playstation
 
Feral Gingy

Feral Gingy

Member
Oct 30, 2017
378
Finland
C.T. Pleasure-Stacker said:
Well damn. My dualsense controller seems to charge just fine in rest mode which makes things even more confusing.
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My gold headset also doesn't charge in rest mode from my PS5. I've tested different cables and USB ports and none worked. For months I thought it was a bug in the console rest mode. Maybe it still is? Could also be the headset itself I guess. Rest mode charging worked fine from PS4 though. There are other posts online about different headsets not charging.
 
astro

astro

Member
Oct 25, 2017
56,988
You probably need a higher powered adapter or USB socket.

My iPad Pro will not charge using a standard iPone adapter, but it will using my fast charging Samsung adapter.
 
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