The password is a Coronavirus measure, it replaces the signature. Basically, a social-distanced/contactless verification.
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Multiple reports of Amazon PS5 deliveries swapped out for unrelated items in the UK #AmazonPS5Scam
- Thread starter Kyonashi
- Start date
The password is a Coronavirus measure, it replaces the signature. Basically, a social-distanced/contactless verification.
I was there when a friend got his Amazon UK ordered consoles. There was no Amazon tape on the box. Shockingly, the box containing the digital PS5 had a small sticker on it clearly identifying what it was! Legit shocked it wasn't stolen.
Makes you wonder if this is more about checking on their contracted drivers rather than stopping fraud by customers.
This is the first I've heard of anything like this happening at a console launch. I'm not saying shady people aren't hired, but the vast majority of my couriers, be they DPD, Yodel, Hermes, or non-descript white van are by and large hard workers. Oh and, it's not UK couriers who are a freaking meme at this point with how some of them treat packages. So yeah, quit bismirching UK couriers! xD
I quite agree. It's not like there's no amazon alternatives. After this debacle I think I'll close my account.
Have they dropped them?
I had two items delivered the other day from amazon by Royal Mail, items that were sold and dispatched by amazon. They're probably using anyone right now though.
Hermes in my area are actually very good. DPD DHL and UPS are very good too. DPD seem to be the best.
Step son got his new Xbox with Amazon UK, they used some company I've never heard of to deliver it. Turned up in a small poxy 'work van' and dropped the box off, it was all very unprofessional from a company like Amazon delivering such a sought after product.
That being said he did receive it at launch
That being said he did receive it at launch
Amazon Germany is also heavily using sub contractors, but I don't think that these subcontractors have the time left to do such scams. Their schedule is way tough and the bad thing I encountered is delivering my parcel to the post office instead to me.
I hope Amazon are tracking the serial numbers of these consoles and reporting stolen ones to manufacturers and/or police.
Mine didn't have a password sent,but it did have the order marked as 'signature required'. Guy just dropped it in front of the door, rang the bell then walked off. I was obviously waiting for it and work out of the room facing the road anyway so not a big deal, but could easily have been missed.
Or it was their last day at work and wanted a release gift.
Damn.
Drivers don't have the time to do it in the warehouse. They do sort the boxes in the van so I guess they might know which one has a ps5 in it... bet They must have someone follow them from behind and give the box away to do the swap and meet the driver at their next drop off with swapped box. Drivers are on a GPS and from what I remember at my time there they would sometimes get reprimanded if they deviate from the amazon gps directions.
Amazon haven't. But they have diversified their choices of delivery services depending on the product and vendor.
Regardless, it's disgraceful that it looks to have happened on the scale that it has. My sympathies go to those affected, hope you get your consoles pronto.
Man, I've heard so many stories about delivery mishaps is the US/Europe. What confuses me the most is why do the delivery people leave packages out in the open instead of bringing it back to the warehouse when nobody is in? Where I'm at, they either give me a call, try again another day or leave a slip asking me to collect the package at their warehouse in person.
Most of these have been retaped with standard tape instead of the Amazon tape.
It's weird though, in my experience, removing the Amazon tape scuffs the box up. Here it looks like it was either perfectly removed or never applied, then sealed with standard tape.
But yeah, regardless, if this is purposefully being done, it's probably the drivers. I'm willing to bet the security at those fulfillment centres is straight up demeaning.
Waiting on mine. Missed the first delivery as I was in the shower. They then said it would be delivered by 11pm last night but wasn't. Now they saying will come today although looking at my order page it doesn't say out for delivery.
Mine does require the one time pass code
Mine does require the one time pass code
It is really strange that Amazon UK didn't have the one time password for the PS5, mine was just dumped at the front door and the driver sped off by the time I got to it. However, my AVR blew up yesterday and I ordered a new one which is coming today, despite being cheaper than the PS5 it requires a one time password:
They have done that for some ps5 orders, it just depends on what courier they're using I expect, they can't make other couriers do that if their system doesn't support it.
Ah, that makes sense. Must apply to Amazon Logistics only then.
I'm not surprised in the slightest. I've had friends who've worked for Amazon and they have literally all said the same thing, sometimes managers turn a blind eye despite knowing that the drivers have stolen items. I've heard of OLEDs being stolen etc.
Hahaha. This made me chuckle.
I'm sorry to hear this has been happening. The news programmes, basically all of them, have been covering the PS5 launch saying it's sold out and one of the hottest items at the moment. I wouldn't be surprised if someone's trying to make a buck or two.
The deliveries with the 'wrong' items look suspicious though. I've had a delivery from Amazon in the past where it was being delivered to an Amazon drop-off location and the driver marked It as delivered. When I went to pick it up, it wasn't there and turns out it got delivered there the following day. I think the person just marked it as delivered so that they're not marked down as having delivered it late.
Response from Amazon
Whoa. Do you have an instruction on your account to say that items can be left on your drive like that?
Got my first email response from Amazon, I've weighed the parcel myself and it comes it at 5kg not the 6.9kg on the box so this is just fundamentally incorrect...
Honestly I would go higher mate, demand a phone call sometimes a voice is what makes it clear to them yeah mate No I'm not waiting.. had to do this with DPD of all people yesterday had an 830 to 930 slot driver takes of photo of the fucking depot to say he attempted delivery TWICE, two angry ass calls and a live chat latee at 3pm PS5 shows up Driver looks like a kid caught with his hand in the cookie jar stone faced livid and just asked my name and ran off like he was gonna get punched if he stayed.. I admit I was close to.. was so fucking obvious dickhead was trying to pocket it.
We are a shady bunch, 32 years born and bred here and I hate most people here, sort of characters that would stamp on there own nan if they got somthing for it. Everyone out for thereself, scams all over the place and people trying to have you over.
I feel glad I got mine, that's not to say it was perfect. Here in the US the Amazon driver didn't knock on my door per my delivery instructions, and instead I knew it was here because the driver quite literally slammed it against my door. I opened the box and the PS5 box was smaller than the delivery box so it definitely got jostled around. I contacted support and they went all "Thanks for the feedback." and quickly ended chat.
I know drivers are stressed and I kinda feel like a dick for complaining, but is it really that ridiculous to ask for our packages to be handled with care? If this is how they're treated on delivery, hate to imagine how they're treated in the warehouse and during loading. Knock on wood, my PS5 seems to be working fine thankfully.
I know drivers are stressed and I kinda feel like a dick for complaining, but is it really that ridiculous to ask for our packages to be handled with care? If this is how they're treated on delivery, hate to imagine how they're treated in the warehouse and during loading. Knock on wood, my PS5 seems to be working fine thankfully.
Mine in apparently coming from Amazon UK today, totally expecting it to either be stolen/wrong item now haha.
User Warned: Drive-By Posting
Maybe think about your priorities.
A lot of companies like Hermes don't even do proper background checks when you apply for a job, wouldn't be surprised if Amazon was the same in the lead up to Christmas.
Ohh am I glad Amazon seems to use PostNord here in Sweden for their home deliveries.
Not that I plan on buying anything on amazon.se though.
I hope they get the drivers or whoever is responsible for this, and that all that have gotten their PS5 stolen get a new one swiftly.
Not that I plan on buying anything on amazon.se though.
I hope they get the drivers or whoever is responsible for this, and that all that have gotten their PS5 stolen get a new one swiftly.
This is my current situation. Talked to someone on Amazon chat and they've said if it doesn't arrive by Sunday then to request a refund, which frankly feels a little sus.
Even more galling that people who ordered their consoles yesterday are already getting deliveries today.
Crazy shit, saw a thread about UPS? yesterday evening and didn't believe this shit was actually happening.
Do drivers know the contents of the packages?
And not because of this shit, the way they treat their workers is absolutely horrible
Do drivers know the contents of the packages?
And not because of this shit, the way they treat their workers is absolutely horrible
Literally exactly the same spot that I'm in. Offered the refund on Sunday. No option for a replacement!!!
This is my current situation. Talked to someone on Amazon chat and they've said if it doesn't arrive by Sunday then to request a refund, which frankly feels a little sus.
Even more galling that people who ordered their consoles yesterday are already getting deliveries today.
I feel like this is affecting regular deliveries in the U.S too. I ordered a Blu-ray movie and it "went missing and somehow lost". Never happened ever with me and Amazon. It was on delivery too towards my house. I wonder if they thought it was a PS5 game. I got a replacement movie and it arrived right away.