Mike Rose tweets about the difficulties of finding your newly released game on PSN

Kyougar · Aug 25, 2020

Not even with the correct name is the game displayed on the page, rather buried under DLC, Movies, and other games who have a few letters that are the same with the game you are searching for.
Another method is through clicking through 17 menus to find it.

Deleted member 23046 · Aug 25, 2020

Games are chronologically sorted on "All new games" or "All games", it's on the side bar.

For the search yes it should include more options than just a text string (by publishers, full games etc.).

TheInfinityGauntlet · Aug 25, 2020

things go live on Tuesday at midnight but IIRC the store itself doesn't "update" until Wednesday (might be wrong)

also see all on new was right there and he just avoided clicking on it lmao

Iztok · Aug 25, 2020

Well, this is one way of bringing it to our attention.

I did see it featured somewhere in there, or offered as a targetted suggestion maybe, so it's not all bad.

Ghostwriter74 · Aug 25, 2020

Just go to Games, New Games. It isnt that difficult.

Raggen · Aug 25, 2020

Yeah, the PS store needs a serious overhaul for PS5, they need to find a way to help indies and others with visibility. I would like them to invest in some editoriaizing as well.

MatrixMan.exe · Aug 25, 2020

TheInfinityGauntlet said:
things go live on Tuesday at midnight but IIRC the store itself doesn't "update" until Wednesday (might be wrong)

also see all on new was right there and he just avoided clicking on it lmao

Came to post this. It would have been there if he clicked on it.

Edit: OP with the hyperbole as well. 17 menus? Go to Games, New Games, See All and it will be there. The search function should have displayed the game at the top of the list, no doubt about that, but I wouldn't call it 'buried'. Hoping they streamline the Store experience a bit more with PS5 though. Would be nice.

Rover_ · Aug 25, 2020

just tested myself, can confirm it's that easy.

Mike Rose is a weird dude, stopped following him long ago when 90% of his tweets were fights and 10% indie content i was following him for. also he seems very biased.

Iztok Mravlja said:
Well, this is one way of bringing it to our attention.

I did see it featured somewhere in there, or offered as a targetted suggestion maybe, so it's not all bad.

it's how that saying goes... "all pr is good pr"

with these kind of petty feuds and visibility he has gone places with his games.

dbcyber · Aug 25, 2020

When he went to "New" section and went back out I was like nooooo, just select all games lol. Would have saved him all that typing.

Sony should definitely improve visibility and add a bunch of new features which their web store already enjoys like making wish list.

demu · Aug 25, 2020

Yo, love the Tetra Master music in the background.

LewieP · Aug 25, 2020

Yeah. I dunno how large the impact on sales would be, but this does demonstrate that a lot of aspects of PSN need an overhaul. I'd also say that were indie games in general as big of a priority for Sony as they have been in the past, they'd probably be more on top of this kind of thing. I think with the huge success of PS4, they've taken their eyes off the ball on some things, and I'd say they lost the crown of "best console for indie devs to target", which is now more the Switch for popularity and Xbox if you can get a Game Pass deal. I would love to see them push for indie games as hard as they did on the Vita and early days of PS4.

Kyougar · Aug 25, 2020

MatrixMan.exe said:
Came to post this. It would have been there if he clicked on it.

Edit: OP with the hyperbole as well. 17 menus? Go to Games, New Games, See All and it will be there. The search function should have displayed the game at the top of the list, no doubt about that, but I wouldn't call it 'buried'. Hoping they streamline the Store experience a bit more with PS5 though. Would be nice.

The 17 menu clicks is from his tweet answers.

At least a game should be found through search on 1st place if you type the name correctly.

Clive · Aug 25, 2020

Edit: I have learned not to participate in threads where people are actively looking to shit on something. Have a nice day.

Stinkinmushroom · Aug 25, 2020

TheInfinityGauntlet said:
things go live on Tuesday at midnight but IIRC the store itself doesn't "update" until Wednesday (might be wrong)

also see all on new was right there and he just avoided clicking on it lmao

This.

But typing the name of the game in the searcch and not appearing first is a bit stupid though

Kyougar · Aug 25, 2020

Clive said:
Games, New Games, See More.
Or:
What's Hot, New Games, See More.

The search function works now and finds the game immediately but if it wasn't indexed immediately at launch then it is a minor problem.

He's not going to have an easier time on Steam or Xbox either.

I dunno, Steam seems to work great:

Gedi · Aug 25, 2020

Kyougar said:
Another method is through clicking through 17 menus to find it.

There's another method were it can take you 30 or 40 menu clicks, hell even over 100 if you do it right.

Personally I go Games > scroll far right > New Games and I'm there in 10-15 seconds.

Edit: not disputing that the search function can suck though and the console store needs The wish list function that the web version has too.

Rosebud · Aug 25, 2020

Deleted member 27751 · Aug 25, 2020

I mean, those stating it is actually quicker to go "New" and see the all section, the fact a brand new released game ISN'T on the 'New' section by default is strange. That you have to go 'All' just to it shows to me Sony is still terrible at storefront design, right in front of EGS' horrendous multitude of sections. Steam is somewhat better with a 'New Releases' section but granted that is only found by scrolling down and click 'All' as well. It is so weird that storefronts can not just show the games on front page in two sections similar to Steam; 'Popular New Releases' and 'New Releases'.

Clive said:
Games, New Games, See More.
Or:
What's Hot, New Games, See More.

The search function works now and finds the game immediately but if it wasn't indexed immediately at launch then it is a minor problem.

He's not going to have an easier time on Steam or Xbox either. "New Games" is never the thing you find before "Hot New Games" or similar. No storefront does that. Feel free to try to find New Games on the platforms I mentioned.

Steam has 'New Releases' on the sidebar, click it and just past the personal recommendations is two tabs 'Popular New Releases' and 'New Releases'. So actually both are shown at the same time.

GJ said:
Can we stop giving this dude a platform already? All he does is whine about stuff like this (which isn't true as proven in this thread), and attack Era members. Doesn't sound like someone that's worthy of our time and energy tbh.

It is not entirely true yes, but it does bring up the point of Sony's storefront issues. Though that is a beaten horse at this point in time.

Kyougar · Aug 25, 2020

Gedi said:
There's another method were it can take you 30 or 40 menu clicks, hell even over 100 if you do it right.

Personally I go Games > scroll far right > New Games and I'm there in 10-15 seconds.

It should be:
1. Search
2. start to write the name of the game
3. after a few letters the game should be found.

Clive · Aug 25, 2020

Edit: I have learned not to participate in threads where people are actively looking to shit on something. Have a nice day.

Deleted member 15360 · Aug 25, 2020

Search Indexing can take a day or two

Edit - I meant properly indexed and sync with the algo with all keywords/characters

The game is indexed hence coming on search but towards the end

GJ · Aug 25, 2020

Can we stop giving this dude a platform already? All he does is whine about stuff like this (which isn't true as proven in this thread), and attack Era members. Doesn't sound like someone that's worthy of our time and energy tbh.

Hella · Aug 25, 2020

Search not giving you the exact thing as the first result is maddening, good lord.

Deleted member 15360 · Aug 25, 2020

Kyougar said:
It should be:
1. Search
2. start to write the name of the game
3. after a few letters the game should be found.

It;s coming based on the SS of few members

It might not have been indexed in the first day

platocplx · Aug 25, 2020

Pranay said:
Search Indexing can take a day or two

Yep this.

TheKeyPit · Aug 25, 2020

The big problem here is with that search result.

White Glint · Aug 25, 2020

Yeah just go to Browse All New Games. It's like he deliberaly skipped past that menu.

Bought Descenders back when it launched on Steam. Decent fun for a couple of hours. Never went back after those couple of hours though, tracks didn't feel varied enough for me.

Titanpaul · Aug 25, 2020

They really need to group different media in the search. A single list is pretty outdated and unusable when you provide games, tv, movies, and dlc.

Shelbyville Milhouse · Aug 25, 2020

I feel like every time I see this guy it's because he complains about the discoverability of his games lol.
It's obviously a fair thing to complain about don't take this the wrong way

Kyougar · Aug 25, 2020

Clive said:
As I said:
"The search function works now and finds the game immediately but if it wasn't indexed immediately at launch then it is a minor problem"

Then why is the game not indexed before it is released?

Is it an issue with the dev not finishing everything before release?
is it an issue with the index only starting to index your game when it is released?

I would expect that you could finish your store page before releasing a game and that the index would have the game ready to be found on release day?

Stinkinmushroom · Aug 25, 2020

Pranay said:
Search Indexing can take a day or two

Footos22 · Aug 25, 2020

If he clicked see all on the new game bar instead of scrolling right on past it he would of found it instantly

Apathy · Aug 25, 2020

So this guy is back with why his game doesn't sell I see.

Kalor · Aug 25, 2020

New games could definitely be exposed better. The fact that you need to go into see all is already more steps than any other platform and most people won't do that.

Clive · Aug 25, 2020

Edit: I have learned not to participate in threads where people are actively looking to shit on something. Have a nice day.

Cactuar · Aug 25, 2020

Drama queen trying to get some free pub for his game by dissing PSN.

Putosaure · Aug 25, 2020

Can't wait to see how buried it is on Switch eshop, when they decide to release it.

ghostcrew · Aug 25, 2020

Pranay said:
Search Indexing can take a day or two

To be fair, he does specify that his issue is with being able to search for his game *on launch day*

I can see how not easily being able to find your game, even with the search tool, on launch day would be frustrating. This obviously isn't the worst problem anyone has ever faced and there are other ways of digging into results to find games but if the store does this poor a job of surfacing games on launch day (arguably the most important day) then it could clearly be improved.

Fisty · Aug 25, 2020

Yup... Games > New Games > See All

Woof what a workout, im exhausted

Phellps · Aug 25, 2020

I will never be the one to say the PlayStation Store is anything but a pain to use, but yeah, he could've found it rather quickly if he wanted to. The store does have a new releases page.

Deleted member 57361 · Aug 25, 2020

PSN needs an update in a lot of things for sure, but this dude is just very salty that PS4 players don't actually care for the games his studio is making and blaming Sony for it. His last release for example got a whole blog post about it and still didn't sell.

Bishop89 · Aug 25, 2020

TheInfinityGauntlet said:
things go live on Tuesday at midnight but IIRC the store itself doesn't "update" until Wednesday (might be wrong)

also see all on new was right there and he just avoided clicking on it lmao

Yeh this lol

Clive · Aug 25, 2020

Edit: I have learned not to participate in threads where people are actively looking to shit on something. Have a nice day.

Ewaan · Aug 25, 2020

So what's really happening here is we have a guy that doesn't know how to use the PS Store?

ShapeGSX · Aug 25, 2020

Search indexing for such a small data set should not take a day or two. Imagine if you went searching for a news item that happened today on Google and nothing came up because "search indexing takes a day or two."

LewieP · Aug 25, 2020

Clive said:
Games, New Games, See More.
Or:
What's Hot, New Games, See More.

The search function works now and finds the game immediately but if it wasn't indexed immediately at launch then it is a minor problem.

He's not going to have an easier time on Steam or Xbox either. "New Games" is never the thing you find before "Hot New Games" or similar. No storefront does that. Feel free to try to find New Games on the platforms I mentioned.

He's talked extensively in the past about how being on game pass resulted in high levels of visibility on Xbox. The game has done very well on Xbox.

Edit: and it's done very well on Steam, which has in my view industry leading discoverablity features.

daybreak · Aug 25, 2020

Pranay said:
Search Indexing can take a day or two

That's still a problem worth highlighting, though. Regardless of the reasoning it should not be happening for a new game on launch day.

Mike's not wrong, the PS4 store on console is garbage.

Deleted member 27751 · Aug 25, 2020

Clive said:
You have Popular New Releases shown by default and you have to click to get to New Releases. You also have to click "See More" if your game isn't among the first listed.

I'd actually like it if Valve added continuous scroll to the release tabs. Maybe not on the front storepage but definitely in the new release subsection. That way you just keep on scrolling chronologically.

Deleted member 15360 · Aug 25, 2020

ghostcrew said:
To be fair, he does specify that his issue is with being able to search for his game *on launch day*

I can see how not easily being able to find your game, even with the search tool, on launch day would be frustrating. This obviously isn't the worst problem anyone has ever faced and there are other ways of digging into results to find games but if the store does this poor a job of surfacing games on launch day (arguably the most important day) then it could clearly be improved.

Oh I definitely agree it can get better and the crawler tech used on psn can be improved. But indexing in general do take time, Youtube is the fastest

xabbott · Aug 25, 2020

GJ said:
Can we stop giving this dude a platform already? All he does is whine about stuff like this (which isn't true as proven in this thread), and attack Era members. Doesn't sound like someone that's worthy of our time and energy tbh.

He pointed out something bugging him as a dev. People are just getting too defensive because they take it as a slight against a platform they like.

If you are used to a UI it always seems easier to use vs someone coming to it fresh.

Mike Rose tweets about the difficulties of finding your newly released game on PSN

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