I am uncomfortable with tracking behavior for a number of reasons, only one of which is additional workload.
Right now, already, we are:
-writing a guide on behavior for players and mods
-revamping these rules and making a place on OM to monitor them (people from the facilitator team will need to keep up with that)
-redoing moderation guides on OM to coincide with changes
This is new labor, on top of regular ongoing labor. Most of the facilitators are in here every day because there is a vast amount of background labor that takes place to keep things going, not to mention the fact that many of us also step up to run games. It's wearisome and we do it out of love for the game and the community. I ask you, all of you, to please not diminish that because you may not know everything that goes into this. We have jobs, or classes, or both; some of us have families on top of that; some are struggling with outside issues, but we still put in the work. Every new task has to be carefully considered, because it's not worth doing if we can't do it. That is a very real, material concern. We are stretched thin. We are tired. I'm sure I'm not the only one who has thought of quitting from time to time.
But I'm also uncomfortable because there are major issues that can arise with behavior tracking.
I'd only be ok with previous history mattering if it doesn't last forever as long as you have reformed. Like if you were punished and a year goes by without you being punished again then it goes away.
Here's one reason. These are arbitrary benchmarks. If someone has a bad game, they're marked for a year? Yikes. And is it only in-game behavior? What if someone is mad after the game? It happens. People get frustrated. So you air some frustration and it doesn't matter if you apologize - and mean it - your warning/action is already down in a spreadsheet somewhere.
(And it's not just 'a year' that's an issue - almost any benchmarks we set would be relatively arbitrary. I mean, deciphering the notion of good behavior isn't exactly simple. It's been the purview of philosophy for millennia.)
And what's reform? The new rules are aiming to be more strict; they should result in far more official warnings than we've had in the past, unless players conform quickly. So all the people who are actioned now have warnings in this database, which may very well lead to bad feeling about all the people actioned (or not) in the past who aren't in the database. It seems unfair. That increases the potential for hostility rather than decreasing it. And if people only get marked for in-game action, not action in spec or post-game, there's more bad feeling, due to more standards that can seem arbitrary. Especially if these things factor in for harsher future action. Such a system would also color things for new players, because it would absolutely come up in games. All our systems and our meta in general already does. Explaining to new players why Player X got removed quickly while Player Y only got a warning means new players see Player X as "bad." It generates ill feeling. I see our endgame here as reducing hostility overall. Tracking behavior like this has grave potential to foster it.
I'm a teacher. I know the temptation to track students for mistakes, be they in class or in assignments, even if it's just in my head. But it's a huge pedagogical taboo because it creates bias and ill feeling. (There are teachers who do it anyway, because teachers are human and they make bad choices). Teachers need to be aware that sometimes students have bad days. That maybe they are struggling and it manifests that day. But you have to maintain good faith about them. And that's what I want to do here - maintain good faith about every player in our community.
Personally, the only way I would entertain any sort of tracking system like this at all for the most egregious behaviors. Bigotry. Out-and-out, no gray area hostility. There is one player in recent memory who fit this criteria and he is the only example I can think of for tagging with a scarlet letter of sorts and to me, the only purpose would be to tell someone "you did this egregious thing and if you cross any other lines, ever, you're out, period."
It will take us some time to adjust to new moderation guidelines. Let's see that adjustment in action and if we need to take an even harder line, this kind of discussion can potentially come back, but right now, I see too many potential pitfalls.
Some other things;
I lost the quote, but someone asked if we could substantiate the claim of more than one bad actor in an aggression situation and yeah, I can, with about half the playerbase in Game of Thrones. That game was a nightmare headache for most involved and I would like to think that with rules like those that are slowly being developed in this thread things could have been smoothed out early.
I think it's pretty ridiculous that slurs or name calling are included in this
I think that's a great point and it should be separated out with its own set of actions.