Nearly most LRG PS4 games have been like that for years now. This isn't new
Anyone know how long a reply takes from customer service?Is there an average length of time for support to reply? Two weeks and still waiting.
I've only contacted them a couple of times over the years but always got a reply within 1-2 days. You should probably write them again with a new support ticket, two weeks without a reply seems wrong.
Should be a couple days. Try twitter DM to their support account. I always get same day help there.
Did anyone receive their Toejam & Earl CE? How was the box condition? Both my PS4 and Switch ones arrived with creases and some crushing on the outer box. :\
Did anyone receive their Toejam & Earl CE? How was the box condition? Both my PS4 and Switch ones arrived with creases and some crushing on the outer box. :\
First 500 are probably sold out by now, not sure if you're able to check.
Anyways, it's interesting to see more PC stuff from them again. The Silver Case (PC) is still one of my favorite releases from LRG.
Relatedly, Outer Wilds needs to exist on physical media. Just finished that game and it's probably the best thing I've played this year.
So I got my final hold package from LRG. Part of the order was "Fernz Gate". For PSVita.
Delivered was "Fernz Gate" for PS4. :-/
No big deal, right? It's not been that long ago that it was on sale so I should be fine, I figured.
Well, maybe. Customer Service is checking if they can find a Vita copy for me.
IF.
Oh man. I have all the Kemco games, all for Vita...and now this happens. Wish me luck.
similar happened with me and super hydorah last year, got sent a Vita copy which i could kinda see the point of mistake as it was in the list inbetween 2 Vita games and they told me because it was their mistake to keep it and they'd send me another copy on PS4 so now i have a random copy of it on Vita
was you the guy that had like 10 duplicates or something? not really surprised at that lol, i think for me it'd be £25-30 to ship the game back to LRG on tracked so they probably thought it would be cheaper to cut their losses and let me keep the gameDamn when they sent me extra stuff they threatened to charge me if I didn't send it back, then dicked around for 4-5 weeks around a shipping label. That's when I started to sour on them.
was you the guy that had like 10 duplicates or something? not really surprised at that lol, i think for me it'd be £25-30 to ship the game back to LRG on tracked so they probably thought it would be cheaper to cut their losses and let me keep the game
No it was 3 games and I never had any intention of keeping them.. In fact I reported it to them or they would have never known. But rather than be polite about it, they threatened to charge me and I had to fuss with them for a month to get shipping covered for their mistake. Just saying it's a far different experience than you had and not one I'd expect after spending thousands with a small company.
similar happened with me and super hydorah last year, got sent a Vita copy which i could kinda see the point of mistake as it was in the list inbetween 2 Vita games and they told me because it was their mistake to keep it and they'd send me another copy on PS4 so now i have a random copy of it on Vita
Turok's heading back to Nintendo in physical form in two weeks.
Turok's heading back to Nintendo in physical form in two weeks.
Anyone know when the key art for the first game was changed? The original N64 box art had short-hair Turok and the "Dinosaur Hunter" subtitle.