Hey all.
I recently noticed a problem with shipping of one of my orders and I was wondering what is the best course of attention (or in
LimitedRunGames 's case, what the next step should be)
I've ordered from LRG before, and I know long shipping delays are part of the business (no offense, LRG). That's why I didn't notice that my copies of Thimbleweed Park didn't arrive yet. But I've noticed copies of unboxing on the net, and I've received emails about the next two games I've ordered (Saturday Morning RPG and Night Trap) shipping soon, I figured something's up.
According to the shipping notice, it was mailed out the last week of June and was supposed to arrive on July 3. To complicate things, UPS transfered the package to USPS for delivery (anyone that knows me from the old forum knows I've lost many Best Buy packages because of this).
So, the tracking number shows that UPS drops the package off at USPS. The same number isn't recognized at all in USPS's system. UPS refuses to take any responsibility, telling me to take it up with USPS and the shipper. Furthermore, they claim only the shipper (
LimitedRunGames) can file a claim/complaint.
Where the hell do I go from here? Has this happened to anyone else? Any or all help is appreciated.