You all are ready to hear my stories? I hope so. I have been a part of this as a side gig and a full time job for a few months when I was between jobs. Did over... 2200? Deliveries and such
This is my last week because according to their driver specialist I had repeatedly tried to take advantage of their system taking a while on deliveries. Of course after pointing out that Subway as a company has been notorious for keeping their tablets off and it on average taking 30 minutes, it wasn't a valid enough excuse so I am no longer with them... It's whatever. I am sure I am to blame
It wasn't much, but the truth is, there are stories to tell. Unlike what you hear from other customers I'm going to share my experience as a driver as I believe somebody else wants did so feel free to take everything under consideration and I can speak a little on doordash but this will be focused on GrubHub today.
1. The Flasher: 5 times. 5 times, I delivered to this address and this horrible apartment apartment E4 somewhere in Rialto... I dreaded being there cuz I knew the guy was going to be there in his robe and accidentally drop it to expose his hard-on. Another strange thing was the first time this happened when he ordered with Doordash he was immediately banned from the service. It took five times before GrubHub did anything about this and in fact I had to threaten that I would go to the police if they did not do anything...
1.2. Dog crap tosser- yes I literally had crap thrown at me and took a picture for GrubHub this dude is still on the service... All because he didn't get his Winchell's donuts in time. :/
2. Other drivers: from the Jack in the Box crew who would open the bag in front of the employees and eat their fries, to the others who would throw their stuff into a small bag and then proceeded to chuck it into their car... Oh boy. There are stories to tell. I shall say, I became friends with one last year, would constantly see him at the local Shakey's.
3. Worst restaurants to order from: Hands down? Subway and Taco Bell. They will often Mark deliveries as ready, but then either turn off the tablet (Subway) or forget about the order in the case of Taco Bell. This causes delays, do expect it to take at least 45 minutes. I would highly recommend most people if you are going to use GrubHub go for the local places or any place that would be considered a traditional sit-down restaurant. Denny's, IHOP etc. They are very clear and prompt.
4. The truth about pay: don't believe the lies, any excuse that they can do to have you not get their "minimum wage" (at $11 an hour currently in California per their contract) they will use. App freezes? You weren't present, no minimum! Bad reception at a hospital? You missed an order! No minimum. Customer not at their address and you take over 20 minutes to deliver, including the time that you try to call them and customer service? You might still get the minimum but understand customer service might blame you for not delivering it still! Expect to wait 30 minutes at least to deliver for a no-show. I don't mind it honestly does give people a chance but I have seen other drivers just leave the food somewhere and leave... It's very common.
5. The huge region: I worked under the Inland Empire North map. To give you an idea of how big the region was and how far I could drive, it goes from Pomona to the West, down to Chino Hills South, East to North Riverside, and across to miss Rialto.
For those not in California, is about 20 some miles across.. like a big rectangle. But imagine, 15 people or so in charge of delivering your food, add in traffic, and it gets crazy! I can't tell you the number of times that I've been sent 30 minutes out of my way for something that needs to be delivered and dropped off in 5 minutes.
Don't get me wrong in those cases I will immediately contact both the restaurant and the customer but the truth is, there will be delays, and customers aren't going to be happy. and the funny thing is as soon as you pick up the order you will generally get an order for where you just were that needs to be delivered with the same restrictions... I was just there for goodness sake! *Looks at the time, order was ready when I got the first order!*
Anyways, just wanted to get this off my chest I do have another job coming up starting the early 2020 and hopefully that'll get me back as a stopgap before I go back into the medical field. Need to re up my CPR card for that and get an offer somewhere closer than 50 miles away.
All I wanted was extra money on the side and I swear it's been a struggle... In time, I hope I can do better, I must really. I will say it was better than Uber and Lyft c:
Thank you all for reading. I can answer questions later if you have any or want any other stories.
This is my last week because according to their driver specialist I had repeatedly tried to take advantage of their system taking a while on deliveries. Of course after pointing out that Subway as a company has been notorious for keeping their tablets off and it on average taking 30 minutes, it wasn't a valid enough excuse so I am no longer with them... It's whatever. I am sure I am to blame
It wasn't much, but the truth is, there are stories to tell. Unlike what you hear from other customers I'm going to share my experience as a driver as I believe somebody else wants did so feel free to take everything under consideration and I can speak a little on doordash but this will be focused on GrubHub today.
1. The Flasher: 5 times. 5 times, I delivered to this address and this horrible apartment apartment E4 somewhere in Rialto... I dreaded being there cuz I knew the guy was going to be there in his robe and accidentally drop it to expose his hard-on. Another strange thing was the first time this happened when he ordered with Doordash he was immediately banned from the service. It took five times before GrubHub did anything about this and in fact I had to threaten that I would go to the police if they did not do anything...
1.2. Dog crap tosser- yes I literally had crap thrown at me and took a picture for GrubHub this dude is still on the service... All because he didn't get his Winchell's donuts in time. :/
2. Other drivers: from the Jack in the Box crew who would open the bag in front of the employees and eat their fries, to the others who would throw their stuff into a small bag and then proceeded to chuck it into their car... Oh boy. There are stories to tell. I shall say, I became friends with one last year, would constantly see him at the local Shakey's.
3. Worst restaurants to order from: Hands down? Subway and Taco Bell. They will often Mark deliveries as ready, but then either turn off the tablet (Subway) or forget about the order in the case of Taco Bell. This causes delays, do expect it to take at least 45 minutes. I would highly recommend most people if you are going to use GrubHub go for the local places or any place that would be considered a traditional sit-down restaurant. Denny's, IHOP etc. They are very clear and prompt.
4. The truth about pay: don't believe the lies, any excuse that they can do to have you not get their "minimum wage" (at $11 an hour currently in California per their contract) they will use. App freezes? You weren't present, no minimum! Bad reception at a hospital? You missed an order! No minimum. Customer not at their address and you take over 20 minutes to deliver, including the time that you try to call them and customer service? You might still get the minimum but understand customer service might blame you for not delivering it still! Expect to wait 30 minutes at least to deliver for a no-show. I don't mind it honestly does give people a chance but I have seen other drivers just leave the food somewhere and leave... It's very common.
5. The huge region: I worked under the Inland Empire North map. To give you an idea of how big the region was and how far I could drive, it goes from Pomona to the West, down to Chino Hills South, East to North Riverside, and across to miss Rialto.
For those not in California, is about 20 some miles across.. like a big rectangle. But imagine, 15 people or so in charge of delivering your food, add in traffic, and it gets crazy! I can't tell you the number of times that I've been sent 30 minutes out of my way for something that needs to be delivered and dropped off in 5 minutes.
Don't get me wrong in those cases I will immediately contact both the restaurant and the customer but the truth is, there will be delays, and customers aren't going to be happy. and the funny thing is as soon as you pick up the order you will generally get an order for where you just were that needs to be delivered with the same restrictions... I was just there for goodness sake! *Looks at the time, order was ready when I got the first order!*
Anyways, just wanted to get this off my chest I do have another job coming up starting the early 2020 and hopefully that'll get me back as a stopgap before I go back into the medical field. Need to re up my CPR card for that and get an offer somewhere closer than 50 miles away.
All I wanted was extra money on the side and I swear it's been a struggle... In time, I hope I can do better, I must really. I will say it was better than Uber and Lyft c:
Thank you all for reading. I can answer questions later if you have any or want any other stories.
